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City KIA of Greater Orlando
Orlando, FL
4,879 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,879 reviews
July 29, 2026
They were very professional and honest with the work they did for my car. They ran step by step on the car with me. German gave me a call every time he found out something new till it was fixed. did for my car. They ran step by step on the car with me. German gave me a call every time he found out something new till it was fixed. More
by Alexmav01yc
Verified CustomerEmployees Worked With
German Lopez
July 29, 2026
Unorganized. messy esthetic, poor customer service picking up car. Waiting area inside where you pick up your car was not very clean or organized to look at. messy esthetic, poor customer service picking up car. Waiting area inside where you pick up your car was not very clean or organized to look at. More
by Que
Employees Worked With
Juan was great but picking up my car was super unorganized and the waiting time was kind of long without anyone helping me when I walked in.
July 29, 2026
Excellent service; he was always very keen on resolving the issues. Always very attentive to ensuring we were satisfied with our visit to the dealership. the issues. Always very attentive to ensuring we were satisfied with our visit to the dealership. More
by JORGITOLEON1985
Employees Worked With
Abel
July 28, 2026
The initial encounter was cordial and still to the point which I appreciated. We identified the reason for the visit and I was informed that I would get a call once the service was done. Upon receiving my v which I appreciated. We identified the reason for the visit and I was informed that I would get a call once the service was done. Upon receiving my vehicle, it had been washed and vacuumed which was a plus. I would recommend Rafael to anyone and would definitely like him to be my service advisor for future visits. More
by Antrod11189
Employees Worked With
Rafael
July 28, 2026
Juan Castillo was able to diagnose and fix the issue immediately. He made the process very seamless for us, he has amazing customer service, he was super communicative throughout the whole process and e immediately. He made the process very seamless for us, he has amazing customer service, he was super communicative throughout the whole process and even reassure us on a financial level that we were taking care of. He will be my permanent advisor, moving forward simply because of the service he provided. And I will always recommend him to anyone. More
by ANGERODWAY
Employees Worked With
Juan Castillo.
July 28, 2026
In all the time I've dealt with City Kia, this was my worst experience. In all the time I've dealt with City Kia, this was my worst experience. Frustrated worst experience. In all the time I've dealt with City Kia, this was my worst experience. Frustrated More
by polman1000
Employees Worked With
Jonathan
