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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,288 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,288 reviews

April 19, 2026

It was easy to bring my car in and get serviced. Everyone was great at City Kia!!! More

by DOUBLEME22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Apr 19, 2026 -

City KIA of Greater Orlando responded

We’re happy the service visit was simple and convenient. Our team was glad to assist with your Kia’s maintenance. Thank you for choosing us for your service.

April 19, 2026

I had an amazing experience working with Ahmad Suid. From start to finish, he was incredibly kind, caring, and truly went above and beyond—especially when Carvana put me in a difficult situation. Ahmad More

by CADIZMORTGAGE
Recommend Dealer
Yes
Employees Worked With
His name is Ahmad Suid
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Apr 19, 2026 -

City KIA of Greater Orlando responded

It’s fantastic our team stepped in during the challenges with Carvana and guided you through your new Kia Seltos purchase. We’re glad you felt confident and cared for every step of the way. Thank you for sharing your recommendation!

April 19, 2026

Met with terrible aggressiveness all because I have bad tires Unprofessional, Rude, And more my car is riding weird More

by tanaezahgarrett
Recommend Dealer
No
Employees Worked With
First it was Josh who is the reason for the 1.. Then Daniel took over
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April 19, 2026

Good Experience. Very well organized. Didn't get to much feedback on the actual problem but service was great, prompt. Also appreciated the Lyft rides to and from hom More

by tanaezahgarrett
Recommend Dealer
Yes
Employees Worked With
Daniel
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April 18, 2026

Treated well and very professional Everyone is very friendly and respectful and the dealership is always on point with the service More

by FILOMENA02569X
Recommend Dealer
Yes
Employees Worked With
AG
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Apr 19, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

April 18, 2026

They got me right in. Was told would be 2-4 hours. Took about 4 1/2. Longer than I wanted. Offered me a free breakfast sandwich. Which I did take advantage of and was deli More

by L99critter
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 19, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

April 18, 2026

Keeps my car running with the correct services. Always offers a place to wait with snacks and drinks. More

by NICOLEBOWERS30
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Apr 18, 2026 -

City KIA of Greater Orlando responded

We’re pleased our service team has kept your Kia Seltos running smoothly and that the waiting area refreshments made your visit more comfortable. Thank you for the 5-star rating.

April 18, 2026

Outstanding service and quality work,very courteous and professional staff, also great communication, and excellent customer service!! More

by MOFFIT1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Apr 18, 2026 -

City KIA of Greater Orlando responded

We appreciate you bringing your Kia Niro in for service. It’s great to know our team delivered courteous, professional support, clear communication, and quality work. We look forward to serving you again.

April 18, 2026

Very courteous, and professional staff , great work on my car ! Outstanding Service and Quality work as Usual! More

by MOFFIT1940
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Apr 18, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our team’s courteous and professional service. We’re glad the work on your Kia met your expectations and that you found the quality outstanding. We look forward to assisting you again.

April 18, 2026

Very efficient and courteous staff , and Josh addressed all my needs and concerns etc !!! More

by MOFFIT1940
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Apr 18, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the efficient and courteous care you experienced with your Kia Niro service. It’s rewarding to know your needs and concerns were fully addressed. We appreciate you choosing our service team.

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