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City Ford

Columbia City, IN

4.6
162 Reviews

3040 E Business 30

Columbia City, IN

46725

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162 Reviews of City Ford

September 19, 2026

Ty Preston is an amazing sales person. He answered all of my questions thoroughly, never pressured to buy, and was incredibly patient throughout the entire process! The finance team did an More

by Amandamyers550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Preston, Blake Byerly
May 11, 2026

Better communication is needed on service department. The confirmation for services does not provide the details for a pickup and delivery service. Upon phone call, the dealership decides to discuss th More

by accounsngr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
April 29, 2026

The level of customer service goes far beyond taking care of the customers needs. The Service times are overly accurate and the staff is 100% Top notch !!!! More

by ksmac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garett
January 16, 2026

The sales representatives were kind, caring and friendly. Patient with us while we got our finances freed up over the holidays. We love our new vehicle! Will or would recommend City Ford to someon More

by dkwood973
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
McCade and Brian
August 27, 2025

The dealership was efficient, honest and helpful throughout the purchase process. Brian Schimmel sealed the deal with his integrity. More

by Sperry32664
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schimmel
July 21, 2025

I was getting a ABS alert on my dash. took it in to get it checked out. they said i needed a ABS modular replacement. no where online can I find that this should cost $4067 to repair. th More

by marygoldwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
rob
May 15, 2025

Everything was Quick and efficient. Zack was helpful in the whole process and made the process seamless More

by dgklein333
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zackary Ott
February 01, 2025

Fantastic experience. Straight to the point and was fair the whole time. Will absolutely be back again. More

by Roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Zeller
December 12, 2024

City Ford is top notch. Sales and financing staff are very knowledgeable and efficient. Which is why we have purchased 6 vehicles from them. We will buy from them again. More

by cf66fish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mc kade
October 23, 2024

Very helpfully and knowledgeable about their products and all information was provided. Would recommend to others More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Shearer
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