Ciocca Subaru of Ewing
Ewing, NJ
By Type
4 Reviews of Ciocca Subaru of Ewing
I took my car in for service after my mechanic at home told me that it needed a valve body replacement (covered by extended warrantee). But Ciocca Subaru said that is was NOT the valve body, but instead w told me that it needed a valve body replacement (covered by extended warrantee). But Ciocca Subaru said that is was NOT the valve body, but instead was the ABS system and wanted to charge me $3300 to replace it. I talked to my original mechanic who said that they got it wrong. We speculated that they either misdiagnosed the problem (hard to believe since they work on subarus all day AND this valve body issue is well known, and that is why Subaru extended the warrantee) OR that they were going to replace the ABS system at my cost and also quietly replace the valve body (under warrantee)-- a shady transaction. I don't know which it is. Plus they charged me $250 for their analysis. But when I took the car to a different Subaru dealer, they said that it WAS the valve body that needed replacing (ABS system fine). I just saved $3300. Makes me wonder about the technicians at Ciocca and/or their honesty. More
Rasheed was very helpful and noticed the issue from the burning oil at arrival. He is knowledgeable and friendly. Ask for him at your next visit. Best attitude we received in 2 years. The tech pinpoint burning oil at arrival. He is knowledgeable and friendly. Ask for him at your next visit. Best attitude we received in 2 years. The tech pinpointed the issue that was Rasheed's guess. More
With a servicing contract, we drive close to 30 miles to reach Olden Ave on a Saturday. We were running late due traffic and was never told when making the appt that the Service Dept were to close early th reach Olden Ave on a Saturday. We were running late due traffic and was never told when making the appt that the Service Dept were to close early that day. We called ahead and upon arrival, RuthAnn made accommodation and happily took us in for our first Oil Change with tire rotation. We were out in abut 30 min. At another Suby dealer, the wait is usually about 90 min the last 7 years. Thank you RuthAnn. A few services ago at the other Suby dealer, the dipstick was not returned to its location. Went under the hood the next day to take a quick look. All good but noticed the windshield fluid was very low and not topped off. More
I was extremely satisfied with the total sales process. Saad Sabir was pleasant, professional and very start forward. An additional thank you to Yasir Babar. He was instrumental in meeting my needs Saad Sabir was pleasant, professional and very start forward. An additional thank you to Yasir Babar. He was instrumental in meeting my needs regarding the delivery of the car prior to my payment. More

