Chula Vista Ford

The best customer service provided in San Diego, I used to be customer of Carlsbad location, now I will never changed it. Manuel Burcuaga, always texted me any updates on my service, if the car need parts, to be customer of Carlsbad location, now I will never changed it. Manuel Burcuaga, always texted me any updates on my service, if the car need parts, or more days, he always give me a courtesy call before proceeding. Chula Vista! The Best’s! More

Service Manager John Stevens was thoughtful, thorough and accommodating. Vehicle was serviced promptly and expectations were met. Great communication and service. accommodating. Vehicle was serviced promptly and expectations were met. Great communication and service. More

Only my second visit so far and it’s been very nice friendly people no complaints friendly people no complaints More

Professional staff and great service. Will definitely recommend them to family and friends. My service advisor Mr Buzas was professional and did a great job taking care of all that was ne Will definitely recommend them to family and friends. My service advisor Mr Buzas was professional and did a great job taking care of all that was needed with my vehicle. More

Great Services. Service adviser Kornel is very knowledgeable and professional. All my concern were addressed properly.👍 Service adviser Kornel is very knowledgeable and professional. All my concern were addressed properly.👍 More

Jose Gomez always receives me with a smile and always goes the extra mile to help me get eve right!!! goes the extra mile to help me get eve right!!! More

Real good service excellent thank you guys for the service it was great thank you service it was great thank you More

They gave me a good price for My Mustang Mach E. Also a fair trade in value for my vehicle. I would definitely do business with them again. Thank you! Also a fair trade in value for my vehicle. I would definitely do business with them again. Thank you! More

VIP treatment all the way, got me in 2026 Mustang GT, Love it. Thank you all Love it. Thank you all More

Chula Vista Ford is by far the best dealership I have ever had the pleasure of purchasing my vehicles from. I come from a family of car dealers and dealership owners, so I have a little more insight i ever had the pleasure of purchasing my vehicles from. I come from a family of car dealers and dealership owners, so I have a little more insight into the business than most. From the moment you walk into Chula Vista Ford, you do not feel pushed, coerced, or pressured. You are treated like family. You are treated like you are valued. And most importantly, that treatment doesn’t stop once they sell you the vehicle. The service department is just as incredible. Whether it’s routine maintenance, an oil change, or a larger repair, their team of service advisors goes above and beyond. Andre is my service advisor, and he has been UNBELIEVABLE. I cannot say enough about how much he has done for me. Above and beyond doesn’t even begin to describe it. They also offer an incredible level of convenience. When the service allows, they can provide mobile service and come directly to your home to work on your vehicle. If the repair needs to be done at the dealership, they can pick up your vehicle, take it in for service, and return it when the work is completed. That is SERVICE! Beyond the convenience, the overall experience at Chula Vista Ford has been stellar. I honestly cannot remember another dealership where I have been this pleased walking in AND walking out. Now, keep in mind—a great dealership is also a busy dealership. They have quite the clientele, so appointments are important. Make your appointment, be on time, and give them the opportunity to take care of you. What has impressed me perhaps more than anything is that I have given them feedback, and I have actually watched them listen and implement changes. THAT is customer service. That is how you build loyalty, and it is something I haven’t seen enough of in years. I could keep going and turn this into the longest dealership review ever, but I’ll leave it here: 100% EXCELLENT. If you’re looking for your next vehicle or a dealership you can trust to take care of the vehicle you already own, give Chula Vista Ford the opportunity. I think you’re going to be amazed by the way you’re treated. More