Chula Vista Ford

Exceptional Service provided by Jose (service advisor) and Anthony Correia (service manager) on my 25’ Toyota tundra! Better service than Toyota!! and Anthony Correia (service manager) on my 25’ Toyota tundra! Better service than Toyota!! More

Really friendly professional also very pleased the way they worked on my vehicle and how they kept me posted the inspection video and photo update I used to go to another ford dealership for service not n they worked on my vehicle and how they kept me posted the inspection video and photo update I used to go to another ford dealership for service not no more check ford thank you More

Honestly terrible experience, I went in with a request to have a recall completed that I called before hand to see if I had one open, I am a commercial driver and was notified by the DMV/IRP that my truck ha have a recall completed that I called before hand to see if I had one open, I am a commercial driver and was notified by the DMV/IRP that my truck had a hold on the reg because of it, so called ahead to have the repair setup, when I arrived John Stevenson was my service writer, he proceeded to tell me I have no open recall, not a big deal on my end I ask if he may know why I was told I did he said not my truck my my issue, I said well can we atleast open up oasis to look at the recall number in witch I had available he said it won't show you anything, I said well can we please look anyways, we did and low and behold we were able to see the exact recall I was referencing, I asked if he could print it out his response was what do you want me to print I said this exact Oasis report, he printed just that page I asked if he could print it in entirety so I can have a print out with my Vin, he said it won't have your Vin, I asked him to scroll up and guess what my Vin was rite there as well as make and model of my exact truck, I was planning on still leaving my truck to have a repair done ony reverse camera as well as reverse sensors but after my interaction with the service writer I decided to take my business elsewhere and I will never be doing business with Chula Vista Ford Period! I have a commercial vehicle that needs service and maintenance regularly and they lost my business! More

Excellent customer service and communication! I really had a great experience with taking my care in for service. I really had a great experience with taking my care in for service. More

Service staff are friendly overall Thumbs up & High Five to the 1st time service🎉👏🏼🥳👍 Great in reminding us if it’s spreads due for service. Keep up the good reputations. & customer service. GOD BLESS to the 1st time service🎉👏🏼🥳👍 Great in reminding us if it’s spreads due for service. Keep up the good reputations. & customer service. GOD BLESS YOU ALL🙏🏼💐💒🌹 More

I had a great experience with the service department! They came to pick up my car and returned it to me once everything was completed. The service was quick, easy, and very convenient. I really appreciate They came to pick up my car and returned it to me once everything was completed. The service was quick, easy, and very convenient. I really appreciate the excellent customer service and how easy they made the whole experience. Highly recommend! More

I have to commend John in the service department for the way he found the issue with our vehicle. He resolved the issue all the while communicating with me every step of process. We are truly overjoyed that way he found the issue with our vehicle. He resolved the issue all the while communicating with me every step of process. We are truly overjoyed that moving forward John and his maintenance team is who we use. Outstanding Service. More

Great service- Steve was very helpful and kept me up to date with the service done to my truck date with the service done to my truck More

The service department was professional fixed the problem I brought my truck in for then found an issue with my safety equipment. They ordered the part and will schedule the repair when the parts get in. Not I brought my truck in for then found an issue with my safety equipment. They ordered the part and will schedule the repair when the parts get in. Notified me about the free service I can get. Thank you More

John was so fast in correcting the issue I had from a safety recall. Love the door to door service, I’ve only had positive experiences with CV Ford. safety recall. Love the door to door service, I’ve only had positive experiences with CV Ford. More