Chippewa Valley Mazda

Nice job diagnosing. Good job advising. Saved me 500.towing charge. Thanks Mitch Good job Good job advising. Saved me 500.towing charge. Thanks Mitch Good job More

Bryce was very easy to work with. He spent a lot of time making sure I was comfortable with the infotainment system. Dealership itself was clean and inviting. This is our first tim He spent a lot of time making sure I was comfortable with the infotainment system. Dealership itself was clean and inviting. This is our first time going away from the big 3, so far I'm surprised at quality. The doors on the cx5 shut so nice the seats are more comfortable, cabin is quieter at freeway speeds. More

Ryan and Kyle were both very helpful. My husband and I had a unique situation and needed two cars. They were able to help us get the best deals at an affordable cost. I had a ton of quest My husband and I had a unique situation and needed two cars. They were able to help us get the best deals at an affordable cost. I had a ton of questions because I'm detailed person and like to understand the ins and outs of products in different scenarios. Not only did they helps us get two vehicles that fit our budgets we got were able to get extra warranty coverage. More

I’ve always been quite pleased with this dealership. Friendly knowledgeable staff, both in sales and service. Friendly knowledgeable staff, both in sales and service. More

This was the best car buying experience that I have ever had! Ryan, Adam, and everyone I came into contact with were fantastic; it’s like hanging out with friends and getting a car at the same time! had! Ryan, Adam, and everyone I came into contact with were fantastic; it’s like hanging out with friends and getting a car at the same time! More

Logan was awesome to work with, made the entire process smooth and efficient. He did a great job smooth and efficient. He did a great job More

They were nice to work with. The website did state that from start to finish you work with one person and I worked with so many people, and when I had my appointment to pick up t The website did state that from start to finish you work with one person and I worked with so many people, and when I had my appointment to pick up the vehicle I was expecting one person and got another, he was SO nice but something I wasn’t notified about. I had mine own financing set up and was confident in them and was happy with it. I felt like they were unhappy with that, I was asked multiple times to have my credit ran to review their financing. I really didn’t want to do that but kept getting asked and it got irritating. I’m happy with the vehicle we got but we originally had an appointment for a specific vehicle and it was sold when we showed up to test drive it, we drove an hour and didn’t even get a phone call. I guess I would have expected that the vehicle would be set aside and if someone comes in you would say sorry someone is looking at that but we can call if they choose not to go with it, I just thought that was odd and very frustrating for us. More

Bryce was fantastic at making this process smooth and low pressure. He stayed in contact answered all my questions. He provided additional videos prior to me driving from MN to ensure no surprises. Alisha wa pressure. He stayed in contact answered all my questions. He provided additional videos prior to me driving from MN to ensure no surprises. Alisha was wonderful in finance. No pressure and explained all the options very well to us and did this in a timely manner. More

Hugely disappointed by the service team at CVM. I had my 2009 Infinity EX35 towed in to the shop for service since it stopped running on the interstate. I had the team run a diagnostics to get th I had my 2009 Infinity EX35 towed in to the shop for service since it stopped running on the interstate. I had the team run a diagnostics to get the car running (issue with the air filter disintegrating ) aand since it was in the shop I asked them to repair the door latch which was not working due to the latching cable coming off. The repair for the air filter was to get two new air filters an replace a air duct. which was cracked after the connecting point ( not i the the air flow passage. $800.00 for the air duct. and to replace the air filters. the Air filters would take 2 - 3 days to get. Funny I went down to the Local Auto Zone and had them in my hands the very next day. I took them out to CVM and replaced them myself and drove off the lot. The door handle was never looked at however it would be an $800.00 part to be ordered and replaced. I ended up taking the car to a local mechanic to have door handle fixed $50.00 for Labor. I couple days later my car broke down again. I went Auto Zone and their diagnosis checked out to be an over heated engine. Cause most likely a Thermostat issue. I had the Thermostat replaced. $60.00 part and $150.00 Labor by my mechanic the same one who fixed my Door Handle. I guess I should be happy with the service at CVM, They saved me $1400 dollars by taking my car to be repaired some where else. Thanks For saving me money! More

Talked through the whole process even when things didn't go as expected. Sales manager is very friendly. go as expected. Sales manager is very friendly. More