Chevyland
Shreveport, LA
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Amazing. Very happy at the way they get on the ball and communicate with me when my vehicle is there. I understand parts are hard to get right now with the st Very happy at the way they get on the ball and communicate with me when my vehicle is there. I understand parts are hard to get right now with the strike and since Covid but at least they communicate and get it done as fast as possible. More
Everyone was extremely nice. Did ask for some things to be done on the used vehicle I purchased before being picked up that were not done. Did ask for some things to be done on the used vehicle I purchased before being picked up that were not done. More
Almost 1000 dollar repair-2 days later…same issue. return vehicle for another “24-48 diagnostic”.Only for it to be day 4 and my vehicle has not even been looked at.Service advisor says I’ll call you-NE return vehicle for another “24-48 diagnostic”.Only for it to be day 4 and my vehicle has not even been looked at.Service advisor says I’ll call you-NEVER calls..but acts irritated when you call for an update.(I’ve only called twice)This whole place is a joke.I asked to speak with a manager only to be met with more resistance.”soon as I talk with the technician I’ll call you”—-that’s not who I asked for!horrible customer service.I was also told the technician has to go in the order the vehicles came….this is all after I was told I would be “prioritized” since I had to bring my vehicle back.definitely not feeling like a priority and definitely won’t be bringing my vehicle back EVER! More