Napleton Palatine Chevrolet
Palatine, IL
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The wife really didn’t want to get a newer truck and she didn’t bring her check book but they were able to use a credit card to get the deal done and I really appreciate that!! didn’t bring her check book but they were able to use a credit card to get the deal done and I really appreciate that!! More
I would recommend coming to this dealership for any vehicle needs. The salesperson was very helpful in the purchase of a used vehicle. As always you should do your homework first. vehicle needs. The salesperson was very helpful in the purchase of a used vehicle. As always you should do your homework first. More
The service we received from Carlos was impeccable. He worked with us prior to our location visit via texts with helpful updates on price and availability as well as be very up front with pricing and e He worked with us prior to our location visit via texts with helpful updates on price and availability as well as be very up front with pricing and expectations. He exceeded all expectations as far as service & definitely had that personal touch. He was the reason we visited the location and purchased our new vehicle. A great experience & the dealerships should be very proud of how Carlos treated us from start to finish. More
Dealership was professional straightforward no funny business on price no Asterisk, NO gimmicks online, NO advertising GM employee pricing then switching up after you engage them. Good honest, transpare business on price no Asterisk, NO gimmicks online, NO advertising GM employee pricing then switching up after you engage them. Good honest, transparent business people. Refreshing. Guillermo was outstanding! More
It was my first time at the dealer. There was no high pressure sales attempt, rather I was helped to buy a car rather than being sold a car. There was no high pressure sales attempt, rather I was helped to buy a car rather than being sold a car. More
Experience was top notch. Definitely would recommend to anybody in the area trying to get started on a new car. Ask for Guillermo. Definitely would recommend to anybody in the area trying to get started on a new car. Ask for Guillermo. More
Clean showroom very little pressure. Our salesperson Guillermo was very friendly with no pressure. He explained a lot of details on the new vehicle. We were not pleased with the finance Our salesperson Guillermo was very friendly with no pressure. He explained a lot of details on the new vehicle. We were not pleased with the finance person Jordan. When we asked to have the paperwork printed instead of signing on his iPad he had an attitude. More
A great experience! Mellissa was very knowledgable.and made for an easy buying process. The Napleton staff were all friendly, courteous and straightforward. This was Mellissa was very knowledgable.and made for an easy buying process. The Napleton staff were all friendly, courteous and straightforward. This was my second purchase from Napleton Chevrolet and I highly recommend them to anyone in the market for a new car!! More

