Chevrolet of Palatine

My experience was a very clean straight forward transaction involving a trade-in and a new car purchase. Mike has a energetic spirit in his work with good product knowledge. Cesar is no doubt the " transaction involving a trade-in and a new car purchase. Mike has a energetic spirit in his work with good product knowledge. Cesar is no doubt the "fastest" finance person I've ever worked with. My stress was kept to a minimum and I appreciated them for it. Grossinger's website got me in the door and John gave me immediate attention when I arrived. More

imnottooldforthiscar 3/19/10 Our experience at imnottooldforthiscar 3/19/10 Our experience at Grossinger Chevrolet was very pleasant, we were met by Darrick and we told him how much we wanted imnottooldforthiscar 3/19/10 Our experience at Grossinger Chevrolet was very pleasant, we were met by Darrick and we told him how much we wanted to spend and he did not try to show us any cars over our budget, we appreciated that, we test drove 4 cars before finally deciding on a 2008 Pontiac G-6 which my wife is very happy with.After Darrick answered all my questions and the paperwork was finished it was over to financing where we met Cesar. Cesar worked to secure us a very good rate that we are very happy with,every thing went very smooth and my wife and I feel that we bought a great car at a great price,I will recomend Grossinger Chevrolet and Darrick to anyone. More

This is a great place to buy good quality vehicles at a great price. I could not find a better price for the used vehicle that I purchased. The salesman was also very nice and worked. I know there are a fe great price. I could not find a better price for the used vehicle that I purchased. The salesman was also very nice and worked. I know there are a few bad remarks on this dealership however one should try and explain to their managers what is going on and they will take care of you. They stand by their great customer service. More

Yes I would recommend this dealership to someone else, recommend them to stay the xxxx of way from it. Unlike everyone else though they all most trick me I called about a Cadillac Deville and scheduled a recommend them to stay the xxxx of way from it. Unlike everyone else though they all most trick me I called about a Cadillac Deville and scheduled an appointment to come see it I was going to be driving 4 hrs and Gary gave me a steady price and I was like cool ok, but after reading their ratings and reviews on how they lied to past customers, I then called back and told them what is my acutal price before I came, These people raised my price up 2,000 dollars more and talking about taxes. Anybody in their right mind know taxes is not that High. Please stay away from these ungodly, lying, non-trustworthy, dirrespectful, cheating people. It's Car lots like these people who give car lots a bad name and make people weary about buying cars. This is not the way to get people out of their hard earned money, by lying, but if you go here it will work and I'm warning you know. Don't just take my advice look at their reviews and most of the good ones that recommend them are one's they wrote, be careful, be very careful and afraid when dealing with people like this!!!!!! More

I gave these ratings because I have been to plenty of dealers who treat you like your a nobody because you have mad some mistakes with your credit. But Leonard was absolutely wonderful, and I am definate dealers who treat you like your a nobody because you have mad some mistakes with your credit. But Leonard was absolutely wonderful, and I am definately going to recomend this dealer to everyone. More

I just wanted to send a note to tell you that my wife had a great car buying experience with you guys. Our sales person , Bill Kay, was awesome. We are from SW Michigan and found a nice used Ford Flex, you h a great car buying experience with you guys. Our sales person , Bill Kay, was awesome. We are from SW Michigan and found a nice used Ford Flex, you had listed on Autotrader.com. I was apprehensive about buying a vehicle 2.5 hours away, but working with Bill made everything very easy. Once we got there he had the vehicle cleaned up and pulled into the service area for us to review, we appreciated it since we had our 3 kids and it was 10 degrees out. Sometimes buying a used car you don't get 1st class treatment, but our buying experience was 1st class all the way. Compliments to you dealership!! P.S. The vehicle was perfect and we love it! More

Came in to look at a 2005 Pontiac GTO. The price was the best we found here at Grossinger Chevrolet. Salesperson Leonard was very friendly. Ceaser Nino, who dealt with the finances, was very friendly. Got a best we found here at Grossinger Chevrolet. Salesperson Leonard was very friendly. Ceaser Nino, who dealt with the finances, was very friendly. Got a great deal on an American Classic. Probably the beast dealer I have ever been too. I recommend this dealer. Such great service. THANK YOU! More

Ralph DiMatteo was very helpful recommending the used cars he thought might be of interest to my son after we described what he was looking for. Elmer Cameron followed up by finding the best fit with th cars he thought might be of interest to my son after we described what he was looking for. Elmer Cameron followed up by finding the best fit with the criteria my son laid out and found him the perfect used car that was exactly what he wanted. Fred Kodroff had the difficult job of finding the right financing for my son so that the payments were within his budget. The condition of the car that my son chose was like-new, even though it was a two-year old car. It was clean and well maintained. We made a good choice with the help of Ralph and Elmer. Thank you. More

I have given the dealership this rating because it was a pleasant experience from the moment I walked in. I came in wanting to see a particular vehicle but it had already been sold.Elmer and Mike asked me a pleasant experience from the moment I walked in. I came in wanting to see a particular vehicle but it had already been sold.Elmer and Mike asked me a few questions to determine my needs, then they asked me if I would consider a different vehicle or if I absolutely wanted the one I came in to look at. I loved that they gave me a choice and did not try to convince me that I wanted something else. They were not the stero-typed "Salesmen". I felt as if I was talking to a neighbor and they were genuinely interested in what I wanted and not what they wanted to sell me. I must add that Grossinger as a whole is more interested in customer service than anything else. I am very impressed with Elmer and Mike and the Grossinger Dealership. Even Gary Grossinger took the time to come out of his office to shake my hand. I have NEVER had that happen anywhere before. Grossinger is a dealership that I would definately go back to. They earned my trust yesterday. Some people might say that I had this pleasant experience yesterday because I was buying a vehicle and they were doing their job, but I want everyone to know that today I emailed Elmer and called him with a question. Not only did he respond to my email right away, but when I called him, I was NOT placed on hold and then told he'd have to call me back. I got him directly! This is what customer service is all about. Making the customer feel like they're the only customer in the world. Grossinger understands the customer service concept and so do the employees. I drove all the way from Glendale Heights to Palatine and I am certainly happy I did! I didn't have this experience with a dealership in my area at all...not even close. More