Chevrolet of Milford
Milford, CT
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great customer service My husband and I were in the market for a new truck and Chevrolet of Milford had the best pricing in the area. I called ahead and spoke with Vincent i My husband and I were in the market for a new truck and Chevrolet of Milford had the best pricing in the area. I called ahead and spoke with Vincent in sales to make sure the truck was still available before coming down. By the time we got there, he had the truck pulled around and the paperwork in progress. When the interest rate came back a little higher than what we expected, they called and got it lowered for us. They did a great job meeting our budget requirements. For what is usually a tiresome and painful process, the guys at Chevrolet of Milford got us in and out. It was by far the best buying experience I've had at a dealership. More
2014 Camaro 1SS Purchase I was under pressure to find a new vehicle quickly. Ed, the sales person went above and beyond to inform me as to the various models of Camaro availab I was under pressure to find a new vehicle quickly. Ed, the sales person went above and beyond to inform me as to the various models of Camaro available and then quickly locate the vehicle I was looking for. Upon arrival he patiently sat in the car with me and went through all of the car's options. Jack, the finance manager made the buying experience easy. Through the use of a tabletop computer we explored the various car and finance options, signed the necessary forms on the actual computer screen itself and then printed the forms. I found both Ed and Jack to be very personable and knowledgeable. They made the buying experience stress free and I would highly recommend buying a vehicle from Chevrolet of Milford. More
Great customer service and professional repairs I needed some warranty work to be completed. I was given an estimate of time to complete the work. I was called back later in the day to confirm the w I needed some warranty work to be completed. I was given an estimate of time to complete the work. I was called back later in the day to confirm the warranty work and to ask about maintenance work that was addressed in the past but not performed. I elected to have the work completed and I was given an estimate on cost and time. Each time I spoke to one of the two service personnel (Paul and Jeremy) they were courteous, very friendly and professional. I picked up the vehicle within the estimated time frame and paid a fair price for top quality parts. I sadly find some people gauge the price on parts and service when they are not comparing similar quality products. Outside shops will in many cases use inferior quality parts which may wear out sooner or even worse sacrifice safety. You're not necessarily getting what you pay for when you price shop! More
A Great Day We had about given up hope. We were hoping to find a good pre-owned car within a very strict budget after our current thirteen year old car had broken We had about given up hope. We were hoping to find a good pre-owned car within a very strict budget after our current thirteen year old car had broken down beyond a reasonable financial capacity to repair it. We had been shown one car at a dealership of another brand of car that we did not really like, and decided to give on last look at the Chevy Cruze, whose excellent reputation we had heard about. Our salesperson was Edward Sanchez. He patiently listened to our story, recognized (and understood) our financial limitations and ended up matching us with a dream of a car. The process was , including two test drives, credit check, and paper work handled professionally, capably by all involved, and Edward added something you rarely see in the business world today - compassion. T^hanks to all ivolved, and we intend to recommend Chevrolet of Milford (and especially Edward) to our friends, . More
Recent Purchase I picked up my 2011 Aveo today from Steve Klebart and Jack. They made the delivery process as "painless" as possible and I look forward to a pleasant I picked up my 2011 Aveo today from Steve Klebart and Jack. They made the delivery process as "painless" as possible and I look forward to a pleasant ongoing experience with Chevy of Milford. More
Fantastic experience. Eddie was knowledgeable, not a hard sale. Was interested in what our needs were and what we were trying to accomplish as a buyer. He took the time to show us vehicles and was pat hard sale. Was interested in what our needs were and what we were trying to accomplish as a buyer. He took the time to show us vehicles and was patient. During the closing we had no suprises and we felt we found exactly what we were looking for! More
I can't thank Randy, Bill, and Jack enough. This is my second car purchase with Chevy of Milford. The entire staff definitely knows what the meaning of customer service is. Everyone went above and beyo my second car purchase with Chevy of Milford. The entire staff definitely knows what the meaning of customer service is. Everyone went above and beyond (a second time!) More
Carl was was a great associate to work with. Let us test drive two cars. Was very friendly and informative but let us make our own decision. There was no high pressure sales pitch. Good Price, we bought drive two cars. Was very friendly and informative but let us make our own decision. There was no high pressure sales pitch. Good Price, we bought a beautiful used Chevy Impala. Jack helped us through all the paperwork and answered all our questions. He even amazed us with his futuristic desk. Would definitely buy from this dealer again and would recommend them to our family and friends. More
Chevy of Milford Having already dealt with Chevrolet of Milford, I was already familiar with the exceptional level of service that I would recieve. Ralph, my sales as Having already dealt with Chevrolet of Milford, I was already familiar with the exceptional level of service that I would recieve. Ralph, my sales associate just may have had the easiest sale of his career, I couldn't decied between the three Silverados with the American Luxury Coach package, he made the right call and showed me the black one first. As soon as he pulled it up in front, I knew that I had to have it. We promptly went out for a test drive. I left a deposit that day. Jack handles all the paperwork, He walks you though it, clearly explains each form, sets you up with the financing, extended warrenties the whole nine. Everyone that I've dealt with at Chevy of Milford has always had exceptional customer service. There is more than one reason that I've switched my Chevy dealer to them, I currently own four Chevrolets, they make great cars, & the best trucks on the road. I look forward to getting my next one from Chevrolet of Milford aswell. More
Very friendly and efficient. Drove me home and picked me up when the vehicle was ready. Would definitely recommend this dealership for servicing a Chevrolet. up when the vehicle was ready. Would definitely recommend this dealership for servicing a Chevrolet. More