Chevrolet Buick of Wilton
Wilton, CT
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17 Reviews of Chevrolet Buick of Wilton
I AGREE 1000% WITH M1551 - NEVER SERVICE HERE I brought in my vehicle for service due to an engine light and low oil pressure message, and instead of checking the oil consumption over a period of I brought in my vehicle for service due to an engine light and low oil pressure message, and instead of checking the oil consumption over a period of time, they did a patch job by replacing the oil sensor, and CHARGED me for it while the vehicle was under warranty. 9k miles later, and just slightly over warranty, I get the same engine light and low oil pressure message. I took my vehicle to a trustworthy dealer who did what was supposed to be done based on GM bulletins/instructions except that I'm looking at a hefty engine repair bill thanks to Devan. Do yourself a favor and use anybody else for service. I did contact GM, and they denied their deceptive practice to GM. No apology, no refund. My next step is court to recoup the cost of this unnecessary repair work. More
Never service here Brought my new truck (purchased from another dealer but still covered by manufacturer warranty) to have warranty done on steos that were defective. Brought my new truck (purchased from another dealer but still covered by manufacturer warranty) to have warranty done on steos that were defective. They would not honor the warranty because they could not tell if the steps were new on a BRAND NEW VEHICLE. They took the lazy way out in order to not have to do warranty work because it would cost them for a defective product. Do not go here, there are much better chevrolet/buick/gmc dealers in the area that will give much better service. More
i purchased a new 2017 Chevrolet Silverado I couldn't be happier that I chose to do business with this dealership. I live closer to the dealer in Danbury but felt the sales department was nice I couldn't be happier that I chose to do business with this dealership. I live closer to the dealer in Danbury but felt the sales department was nicer and more transparent than the other dealer. I will buy my next vehicle here and service it there as well, More
Great Service I am very pleased with Devan Chevrolet‘s service. I initiated contact through their online email about a specific vehicle after hours on a Saturday. I I am very pleased with Devan Chevrolet‘s service. I initiated contact through their online email about a specific vehicle after hours on a Saturday. I received the automated generic thanks for contacting email, and that I would here from someone during business hours. About 1 hour later I was contacted by sales representative Jim Hahnel. We exchanged several emails that night about the vehicle I was interested in price, history, mileage etc. I am located in NY and wanted to know a little more than what you would generally ask over email but I did not want to waste a trip to Connecticut. Jim answered all the questions he could from home. He also informed me he would get back to me with the rest of the info I requested Monday morning at 9am.Monday morning at 9:15 am Jim emailed me the remaining information I was looking for. It was quite surprising how quickly he responded and how knowledgeable he is about the cars that he is selling. With every box checked I made the trip to see the vehicle. The dealership had the vehicle ready for my test drive. The test drive itself was great I got a scenic tour through the city with plenty of twists, turns and hills to see how the car performs. I ultimately bought the car I was first interested in and for a great price. Jim was great to deal with and did not make me feel pressured. Jim also made me feel like my limited budget was worth both his time and a quality car. I would recommend Devan Chevrolet to everyone in the area looking for a quality pre-owned vehicle. More
Go somewhere else Back in February I signed lease for Chevy equinox 2015. From very beginning I got bunch of liys. They told me car is coming from wear house located Back in February I signed lease for Chevy equinox 2015. From very beginning I got bunch of liys. They told me car is coming from wear house located in New Jersey, I'm found out later from Mitford CT dealership. They hide lot of car specifications from me, never told me even gas mileage. I'm trusted this people and get ripped off buy them. First 24 hours after I got this car I'm came back to report the problem with the car. Mr Brian Kelly officially pronounced me crazy which I wasn't before service my previously owned Chevy vehicles . Car was stink horrible, I was driving with roll down windows when 18 F was outside. Enjoying my new car and crying every day,but never got any help. When I start complain about the problem service department wasn't put on a record any of my complain without Brian allowed them too. They even put on my record slight damage on a front which never been exist, still have a pictures, Last service when my car got water into gas thank they fix the car and never call me keep it for couple more days try july 4the holiday, well I'm bad customer why even boaters. after 5 months I have to dump this car and forget about this nightmare. I'm not recommend anyone this dialer ship. More
worse vehicle ever Never buy or lease there. Even is your car have a problem they never will admit it, want look good. They not helping solve the issue, simply will Never buy or lease there. Even is your car have a problem they never will admit it, want look good. They not helping solve the issue, simply will talk bad about you behind your back on official level. I was customer there since 2006, never was complain, just a fixing my cars, but now I got chevy equinox 2015. Car is probably a lemon, but they never will admit it. Im the one now who is bad and crazy according what Brian Kelly told to GM management, when I was complain about the car. More
Had an awesome experience buying my 2013 Chevy Traverse. James is a pleasure to work with. Makes buying a car easy. Second car I purchased from him. Would recommend to all. Takes all the headached of bu James is a pleasure to work with. Makes buying a car easy. Second car I purchased from him. Would recommend to all. Takes all the headached of buying a car away. If he doesn't have the car he finds it for you and gets it. Freindly and courteous. Also got a great price. More