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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

not yet
rated
1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

February 18, 2022

Very professional with all the staff and helpful and very knowledgeable at whatever I have been in for service More

by Rufus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cash, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Feb 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for taking the time to leave us this review and enjoy the rest of your evening! We look forward to seeing you again soon!

February 16, 2022

The shop does a good job. No lies just facts. Awesome. Christy is so dependable. More

by D5554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Asher, John Cash
Feb 16, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We appreciate you taking the time to leave us this great review! Thanks for highlighting Christy! She is pretty great! Enjoy your day and we look forward to seeing you again soon!

February 14, 2022

Great service! Friendly staff! Car service always handled in a timely manner! Could not asked for better service! More

by smclendon18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Feb 15, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

This is Great!!! Exactly what we aim for, exceeding expectations! Thanks for this Awesome review, enjoy your day and come see us again soon!!

February 11, 2022

They arranged my appointment to suit my needs.Tim was They arranged my appointment to suit my needs. Tim was professional and handled the service well. The service was done quickly and neatly. More

by john@thecrunks.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Feb 12, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Wow, it's experiences like yours that really keep us motivated! Thanks so much for highlighting Tim and for taking the time to leave us this review! We truly appreciate it! Please come see us again and enjoy the rest of your day!

February 10, 2022

They always do a nice job and let me know if there are any problems that need attention. More

by Kiffkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree
Feb 10, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for your feedback! We appreciate it! Thanks for the positive words! We hope you enjoy your day and come back to see us soon!

February 10, 2022

My experience has primarily been with the service. I find them to be helpful, informative and honest. I feel that I wiil get a fair deal with them More

by BATTLEBRATS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Feb 11, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We appreciate these positive and encouraging words!! Glad you found our service department to be so helpful! We aim to please! Enjoy your day and come see us again!

February 08, 2022

I wrote them an email on Friday and they never responded so here is our review: We had the worst car buying experience ever with Steven...We came to look at the '14 Highlander. Before we could even test More

by hayleykalbright
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Steven Holdridge
Feb 08, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're sorry to hear about this experience. Please reach out to our customer experience manager at 252.915.3368 when you have a moment to discuss.

February 07, 2022

The staff was a great help. Made me feel at home and made sure I was happy all while being perfectly determined! More

by AMBER.NULL2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher
Feb 07, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!!! This is a Fantastic review! Exactly what we aim for! So glad we were able to exceed your expectations! Enjoy your day and we look forward to seeing you again soon!

February 07, 2022

Dependable, reliable, and fair. The service department is thorough with my vehicle and gets it back to me in a timely manner. More

by CFORD28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Russell Boyd, Tony Crabtree, Sam Hampton, Brandy Carter, Tim Hays, Christy Stainback, Eddie Ellington, Jay Andrews, John Kinton
Feb 07, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad you took the time to leave us this positive review! Nice to hear everything was done in a timely manner and fair!! Please enjoy the rest of your day and come see us again soon!

February 07, 2022

Like Tony the Tiger said it’s greatWent out of way to Like Tony the Tiger said it’s great Went out of way to service my truck More

by Mtnmoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Andrews
Feb 07, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

LOL!! This is an Awesome review!! We love getting feedback like this! Our Service Team aims to please and it sounds like they succeeded! Thanks for taking the time to leave us this review!

Feb 07, 2022 -

Mtnmoe responded

Went out of way to service my truck

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