Chapman Mazda
Phoenix, AZ
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602 Reviews of Chapman Mazda
Bruce Farr (Service Advisor) at Chapman Mazda is amazing! ! He is friendly, funny, knowledgeable, quick to answer the phone, communicate and respond. He was A HUGE help and patient in getting my car repaired ! He is friendly, funny, knowledgeable, quick to answer the phone, communicate and respond. He was A HUGE help and patient in getting my car repaired with new parts and dealing with the back and forth with my terrible car insurance company. He definitely rolled out the red carpet treatment for mebas a customer. Part of me wishes he was also a salesman so I could buy my next new car from him directly when I am ready. Thank You! More
Thanks to Robert, William (Bill), sales team, and the financial staff, such as Dao, for the auto-car buying experience of my lifetime. The efficiency, reliability, and knowledge in the auto industry made financial staff, such as Dao, for the auto-car buying experience of my lifetime. The efficiency, reliability, and knowledge in the auto industry made my dream car buying experience a well-enjoyed one. Thanks, again. -AP More
Bill Lohmeyer and Jacob Seyegh were excellent to deal with and we were completely satisfied with our experience. We had negotiated over the phone and by email and once we arrived at the dealership everyt with and we were completely satisfied with our experience. We had negotiated over the phone and by email and once we arrived at the dealership everything was exactly as they said. Bill went out of his way to make sure we understood everything in the car and connectivity was working. Bill was very personable and we appreciated his attention to detail. More
After a bad experience at a dealership nearby in my last car shopping experience, I was dreading having to purchase a new car when the last one got totaled. I went in ready to take some punches and throw so car shopping experience, I was dreading having to purchase a new car when the last one got totaled. I went in ready to take some punches and throw some of my own, but none of that was needed. Bill Lohmeyer helped me get the Mazda that I wanted for a price I could afford and worked with me through each and every possible option to get me the best deal and most affordable payment. There was 0 pressure from him and the entire staff was amazing in chatting, explaining details, etc. I'm the proud owner of a new Mazda and I actually feel good after the process. Will return to Chapman when I'm ready for my next vehicle. More
This Dealership has excellent service and was dedicated to making my vehicle perfect before I got it. I was impressed with the treatment and it made the experience more pleasant. to making my vehicle perfect before I got it. I was impressed with the treatment and it made the experience more pleasant. More
Buying a car is never an easy task and with how much anxiety I was having over finding a car that I was comfortable with, I knew it would be a long process. Bill Lohmeyer made the whole experience for m anxiety I was having over finding a car that I was comfortable with, I knew it would be a long process. Bill Lohmeyer made the whole experience for me simple and easy. He was very upfront but not at all pushy. He knew how stressed I was and he did all he could to make me comfortable with my purchase. He let me ask all my questions and he also acknowledged my sister multiple times who was there to help ease my nerves. I walked away with a 2019 Hyundai Kona Limited and was very happy with the service from Bill, Rob, and Steve. I drove all the way from Mesa and got great service, thank you for all your help! More
Great experience buying a new Mazda CX5 from Chapman. 5 star rating. See either Bill Lohmeyer or Jacob Sayegh. No pressure. They will get you into the right car at a great price. They will explain all re 5 star rating. See either Bill Lohmeyer or Jacob Sayegh. No pressure. They will get you into the right car at a great price. They will explain all related fees and costs upfront, no last minute hidden costs. Do your research on line to help with process. Highly recommend this dealer. More
Chapman Mazda is not like any other dealership. Staff are great in assisting their clients. Shout out to all especially to Bill who was a very professional salesman. Came in 2x in this shop and the Staff are great in assisting their clients. Shout out to all especially to Bill who was a very professional salesman. Came in 2x in this shop and the first time was a very pleasant experience. Bill did not force us into buying straight away unlike other dealerships; rather he just explained everything we need to know about what we are looking for. As a first time driver who does not know anything about cars, Bill answered all my queries and uncertainties. We was very calm, friendly, informative and a true professional. Purchased my first ever car (Mazda CX30)! I highly recommended Bill for his expertise and Chapman Mazda. More