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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

January 05, 2019

ONE GREAT SALESMAN Rafael Felix is probably the best sales person we've met. He was so thorough in going over everything on our new Santa Fe. I give him a 10 for everyth More

by JARealtor
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Jan 07, 2019 -

Chapman Hyundai Phoenix responded

Thank you for the feedback and for choosing Chapman Hyundai. Rafael appreciates your kind words and is always here to better serve you. We look forward to assisting you on your first scheduled maintenance. Wishing you many happy and safe miles. Congrats on your new Santa Fe! Your Friends at Chapman Hyundai

January 05, 2019

Best car buying experience ever! I found my dream car and in less than 2 hours I drove off in it! Thank you Jorge Valenzuela for making it happen! You and your staff were extremely fr More

by Marissa Lagazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Valenzuela
Jan 07, 2019 -

Chapman Hyundai Phoenix responded

Marissa, Thank you for the rave review and congratulations on getting your dream car! We appreciate you taking the time to share your positive experience, and we look forward to serving you again. Your Friends at Chapman Hyundai

December 31, 2018

Great customer service First time buying car at dealership my salesman Tyrone Ferguson was great walked me and my wife through everything made it so easy and stress free. JP More

by Caseykazee84
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JP Palayo, Tyrone Ferguson
Dec 31, 2018 -

Chapman Hyundai Phoenix responded

Thank you for the rave review! On behalf of Tyrone and the entire team here at Chapman, we appreciate you taking the time to share your wonderful review. Whether it is for sales, service, or parts, we are always here for you. Wishing you happy and safe miles. Your Friends at Chapman Hyundai

December 31, 2018

Certified customer Review I have never experienced such high, over the top, amazing service before. I walked in with very little hope about trading in my Veloster & walked out More

by JinClark19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Johnson, Jose "JP Palayo
Jan 02, 2019 -

Chapman Hyundai Phoenix responded

Thank you for your kind words, your purchase and your feedback on our dealership. We are very happy to hear that you had an excellent experience and hope you are happy with your purchase. We appreciate your patronage and feedback and look forward to serving you again. Your Friends at Chapman Hyundai

December 30, 2018

Amazing Scott Sullivan helped me buy my first car! He was super helpful and amazing! I’m so glad he was the one to help me make my first big purchase! He was More

by Skylar Davis Sykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sullivan
Dec 31, 2018 -

Chapman Hyundai Phoenix responded

Thank you for the 5-stars! Scott appreciates your kind words and is always here to better serve you. It is always our #1 priority to give great service and make the process as easy and stress-free as possible. Thank you for choosing Chapman, we look forward to serving you for many years. Your Friends at Chapman Hyundai

December 29, 2018

Tyrone Ferguson is the best!!! Tyrone is the best! He was so pleasant to work with and because of him, I was able to buy the car that I wanted. He made the process painless and e More

by omok33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JP Palayo, Tyrone Ferguson
Dec 31, 2018 -

Chapman Hyundai Phoenix responded

Thank you for your review. We are very happy to know that Tyrone was able to give you such a good experience and met your car buying needs. Please let us know if there's anything else we can do for you and thank you for being a part of the Chapman Family. Your Friends at Chapman Hyundai

December 29, 2018

Excellent extended warranty service My car required an expensive repair to the instrument cluster which I thought should be covered by the extended warranty. Joe worked with Hyundai and More

by Genesis Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bartizal, Jaime Heyns
Dec 31, 2018 -

Chapman Hyundai Phoenix responded

Thank you for your review. We are happy to hear about the positive experience. As you already know, we are here for you when you need please feel free to reach out. Your Friends at Chapman Hyundai

December 28, 2018

Another Great Service Visit Rather unusual problem with Tucson thoroughly checked out with prompt service. Joe Bartizal, service consultant, very nice and knowledgeable. Recomme More

by Jack K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bartizal, Jaime Heyns
Dec 31, 2018 -

Chapman Hyundai Phoenix responded

Thank you for your review and for visiting Chapman for your service needs. We are happy to learn that Joe gave you such a good experience during your visit. Please let us know if there is anything else, we can do for you. Your Friends at Chapman Hyundai

December 15, 2018

Recent trip to Chapman Hyundai This was best service ever received on my Sante Fe SUV. Very prompt and courteous. Highly recommend this location on Bell road and Tony my service rep More

by Reg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Swinson
Dec 17, 2018 -

Chapman Hyundai Phoenix responded

Reg123, Thank you for the feedback and for choosing Chapman Hyundai for service on your Santa Fe! Tony appreciates your kind words and is always here to better serve you. If we can be of further assistance down the road, please don’t hesitate to reach out. Wishing you many happy and safe miles. Your Friends at Chapman Hyundai

December 05, 2018

Jorge removed the stress from buying a new car. Jorge Valenzuela made buying our new car from Chapman Hyundai a total pleasure. He knows the electronics in the Santa Fe like an expert, and he expla More

by Jim & Sioux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Valenzuela
Dec 06, 2018 -

Chapman Hyundai Phoenix responded

Thank you for the 5-stars! Jorge is a wonderful addition to our team and we will be sure to share your kind words with him. We appreciate you taking the time to share your positive experience, and we look forward to serving you again. Congrats on your new Santa Fe! Your Friends at Chapman Hyundai

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