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Chapman Ford Lincoln Mazda
Egg Harbor Township, NJ
446 Reviews
Chapman Ford, Lincoln, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you’ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda . All models of Ford, Lincoln, Mercury, and Mazda are under one roof…..you’re sure to find the right vehicle for you……new or pre-owned Chapman Auto, your “Blue Oval Certified” dealer can handle all your automotive needs with their sales, service, parts, and collision departments. Notable achievements for Chapman Ford are: · Blue oval Certified in March 2001 · Partners in Quality – 2000 · North American Customer Excellence Award – 1996 & 1997 Chapman Ford has $12 million in new inventory and over $8 million in pre-owned inventory Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
The beginning of the Chapman Auto Group dates back to the mid-1930’s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group),served in the Navy and fought in World War ll. When he retired from active duty, Mr. Chapman went to work at his father’s station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a sales person. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Finance Experience
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 446 reviews
September 18, 2026
My car received the service it needed. I was kept informed about the work it was getting. I'm very satisfied with the service my car received. I was kept informed about the work it was getting. I'm very satisfied with the service my car received. More
by tracywilliams088
Employees Worked With
Ray
August 31, 2026
I would not recommend servicing your vehicle at Chapman. I had my tires replaced in January and found that they damaged my wheels. They did replace the wheels (which was the right thing to do) but then re I had my tires replaced in January and found that they damaged my wheels. They did replace the wheels (which was the right thing to do) but then reported it as an accident to Carfax. This impacted the value of my truck. I reached out multiple times to the Service Director, General Manager and President and got no response. They just ignored me. Very poor customer experience. Find a dealer that responds to their customers. More
by iweitz
Employees Worked With
Ed Boyle, Donald Hood, Randy Chapman
August 25, 2026
The easiest car buying process ever! Every single person was kind and truly cared about what we wanted when it came to the car. I would recommend anyone looking for a new car to this dea Every single person was kind and truly cared about what we wanted when it came to the car. I would recommend anyone looking for a new car to this dealership in a heart beat! More
by afenton02
August 22, 2026
Bessy Corvea was amazing, she was such a great help and assured me my suv was in great hands and would be repaired as quickly as possible. Chapman Ford did great by us and this is why I continue to buy For assured me my suv was in great hands and would be repaired as quickly as possible. Chapman Ford did great by us and this is why I continue to buy Ford products. Thank you Bessy and Ford for commendable service. More
by bdemczyszyn56
Employees Worked With
Bessy Corvea
August 11, 2026
I have a Ford Fusion with 2 DO NOT DRIVE recalls and at first the service dept said they do no tow vehicles and I would have to drive it in??? Then they told me I would have to go to the parts dept and or first the service dept said they do no tow vehicles and I would have to drive it in??? Then they told me I would have to go to the parts dept and order the parts myself for the recalls which I did and the parts dept was great. The parts dept called and said the parts for the recalls were in so I got the vehicle to Chapman myself even though they get paid to do this via ford for the recalls then the refused to do the work because the vehicle was not registered yet as I have only owned it for a week. The manager Ed Boyl would not even talk to me he just had one of his underlings tell me and then they refused to put it in writing that they refused to do a "NO DRIVE RECALL" they wrote service and repair instead. There is also no sign anywhere that says the vehicle has to be insured and registered for them to do NO DRIVE RECALLS and was confirmed verbally by their tech Rob Jakos in fact this is a new and used car dealer with dozens if not hundreds of unregistered vehicles in the lot and some were even in the shop while I was there. If these are the games they play with a Ford Motor Company and NTSB Mandated Safety Recall that says DO NOT DRIVE for fear of MAJOR INJURY OR DEATH imagine what they will do to your vehicle that isn't covered under warranty. I did contact Ford and filed multiple cases for warranty and recall work refusal and I am also contacting the NTSB for the same issue. Not only that but they now have my Air Bags that are allocated to my vehicles VIN and so I am having an issue getting them so I can go to a more reputable dealership to perform the recalls before someone gets hurt or DIES because of these recalls that Chapman Ford in EHT and Manager Ed Boyl refuse to do More
by Jersey Shore 4x4
Employees Worked With
Ed Boyl, Rob Jakos
August 06, 2026
August 06, 2026
Excellent Experience, Easy scheduling, fast completion of required work. My vehicle was returned to my home by the dealership, an amazing convenience !!! required work. My vehicle was returned to my home by the dealership, an amazing convenience !!! More
by djm11156
Employees Worked With
Service Dept.
August 04, 2026
I went in with a simple issue—adjusting my car's rear camera—and they couldn't fix it; on top of that, they charged me over $500 for nothing! How is it possible that an authorized brand dealer can't ad camera—and they couldn't fix it; on top of that, they charged me over $500 for nothing! How is it possible that an authorized brand dealer can't adjust the angle of a rearview camera? What kind of technicians do they have working there? More
by Mike
Employees Worked With
Bessy, Rod, Roy
August 03, 2026
Dealer was honest and keap prices as shown This is my third car from them third car from them More
by sbriggs118
July 25, 2026
Alex made everything super easy to understand and got us great value. It was a very easy transaction. great value. It was a very easy transaction. More
by Christine
Employees Worked With
