Back

Chapman Dodge Chrysler Jeep Ram Scottsdale

Scottsdale, AZ

3.5
801 Reviews

3800 N 89th St

Scottsdale, AZ

85251

Directions

By Type

Showing 801 reviews

December 15, 2017

New to town I just came to the Phoenix area not long ago and had no idea where to go for service. I tried another dealer in the area and was not very satisfied. More

by Linda Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Dec 18, 2017 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Linda, Thank you so much for the nice review. We are happy that you have chosen Chapman to be your dealership of choice. Dave is an excellent member of our staff and will be commended for his excellent customer service. Welcome to Phoenix! We look forward to a great new relationship with you as your servicing dealer. Darren Gaines Service Manager Chapman Automotive Group 480-949-7600 ext 1220

December 15, 2017

Waited late for us We had a coolant line split and dump all of the radiator fluid while we were driving. We were not able to refill the radiator and drive very far so w More

by RKTempe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Dec 18, 2017 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

RKTempe, Thank you for the great review of our service department and esp Dave Colwell. We are happy to have taken care of your vehicle’s issues and get you back on the road. We hope to see you for all your future service needs! Darren Gaines Service Manager Chapman Automotive Group 480-949-7600 ext 1220

December 14, 2017

Excellent Service My car broke down and I googled Jeep Dealer and came up with Chapman. I just recently moved from out of state and had no clue who to go to. I spoke More

by Myra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Dec 18, 2017 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Myra, Thank you for the excellent review of our store and Bill Wardingley. We are always striving to be #1 in customer service. We are very happy to see this review! Darren Gaines Service Manager Chapman Automotive Group 480-949-7600 ext 1220

December 14, 2017

New upgraded service center with same quality service Love the new large service center with a good waiting area if you are in the mood for waiting while your car is serviced. Booked an appointment and dr More

by jaganjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Dec 18, 2017 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Jaganjohn, Thank you so much for reviewing our service department and David Colwell. He is a valued member of our Chapman team and will be commended. Customer service is our #1 priority. Darren Gaines Service Manager Chapman Automotive Group 480-949-7600 ext 1220

December 14, 2017

Dodge Service experience Dave was great, attentive and kept me apprised of the repairs. The quote on the repair was what I paid without any add ons. I was in and out the same More

by Durango Kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Dec 18, 2017 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Durango Kid, We are very happy to see your review! Dave is an excellent service advisor and will be acknowledged for his effort. Thank you so much and we will look forward to your next service visit with Dave! Darren Gaines Service Manager Chapman Automotive Group 480-949-7600 ext 1220

December 12, 2017

Last minute Service Appointment I wanted to thank James Macias for checking out my 2016 Jeep Wrangler. The "check engine" light had came on 2 days prior so I called on Thursday morn More

by Sheryl Marchant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Macias
Jan 10, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Hi Sheryl, Thank you for your business James is looking forward to working with you for many years to come! Best regards, Jamie Palmisano | Customer Relations Director jp@chapmanauto.com | 480-425-5902

December 11, 2017

Great Service Dave Colwell has been my service representative for Chapman Jeep/Dodge since I purchased my Jeep in 2012. I have come to trust Dave Colwell because More

by Alexia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Dec 14, 2017 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Alexia, Thank you for the great review of Dave Colwell and our service department. We take pride in our customer service and we are really happy to see your kind words. Darren Gaines Service Manager Chapman Automotive Group 480-949-7600 ext 1220

December 10, 2017

Great service We do all of our Dodge service with Chapman Dodge. Great service, email updates, good coupons to temper the cost. Friendly staff and nice waiting room More

by Mskaejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Dec 14, 2017 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Thank you for your online review! We appreciate your feedback and will continue working hard to be your preferred dealer. Customer satisfaction is our #1 goal. Darren Gaines Service Manager Chapman Automotive Group 480-949-7600 ext 1220

December 09, 2017

Great Service Dave Colwell is who I always look to work with on my truck. He is great to deal with and is very knowledgeable and trustworthy. He knows what I need More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Dec 14, 2017 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

John, We appreciate your feedback on Dave Colwell and our service department. Dave is a valued member of the Chapman team. We look forward to your next visit with Dave at our new facility. Darren Gaines Service Manager Chapman Automotive Group 480-949-7600 ext 1220

December 08, 2017

Service Just brought my Jeep in for a couple of service recalls. Bill Wardingley was able to accommodate me on short notice. Bill was a pleasure to work wit More

by Mike
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Dec 08, 2017 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Mike, Thank you for the review! We appreciate all feedback especially when it is as nice as yours. We look forward to your next service with our dealership. Darren Gaines Service Manager Chapman Automotive Group

...
42
...