Chapman Dodge Chrysler Jeep Ram Scottsdale

New Water Pump Needed a new water pump and the Chapman team did a great job of solving the problem. Dave Colwell was instrumental in explaining what was going on an Needed a new water pump and the Chapman team did a great job of solving the problem. Dave Colwell was instrumental in explaining what was going on and kept me informed of what was happen ing throughout the experience. More

Great & Understanding Service Just transferred to this service center after a horrible experience in Tempe and had Dave Colwell as my SA. He was great to work with and got me all t Just transferred to this service center after a horrible experience in Tempe and had Dave Colwell as my SA. He was great to work with and got me all taken care of. Handled my recall and additional services as well as washed the exterior AND interior of my Jeep! Awesome! I also wanted to get a headlight bulb replaced on my Jeep but the price was crazy... Probably a Jeep thing. More

Service Dept. I had a small problem with my new Jeep. Dave Colwell a service manager immediately got me in to a service tech, The issue was quickly and professional I had a small problem with my new Jeep. Dave Colwell a service manager immediately got me in to a service tech, The issue was quickly and professionally handled! Much thanks. More

If you want a great service writer the Dave Colwell is it!!! Dave Colwell is the best service writer and will not try to sell you things you and your car dont need! Dave is always professional and personable. Dave Colwell is the best service writer and will not try to sell you things you and your car dont need! Dave is always professional and personable. More

Dave Colwell Dave has been my service advisor for many years! I opted to wait for my vehicle instead of using a rental vehicle for my warranty work. Dave kept me Dave has been my service advisor for many years! I opted to wait for my vehicle instead of using a rental vehicle for my warranty work. Dave kept me apprised of the progress every step of the way since they had to go to another dealership to obtain my part. He will be missed when he retires! Marianne More

Service exceptional I have been dealing with Dave Colwellon behalf of my employer for sometime. Without exception Dave has gone above and beyond to handle our service ne I have been dealing with Dave Colwellon behalf of my employer for sometime. Without exception Dave has gone above and beyond to handle our service needs. He is a wonderful ambassador forChapman Dodge. More

Dave Colwell David was great in all ways: Friendly, polite, accommodating and speedy.....as well as all I came in contact today, especially including Enterprise c David was great in all ways: Friendly, polite, accommodating and speedy.....as well as all I came in contact today, especially including Enterprise car rentals. More

Received great service in a nice new facility Bill Wardingley was very helpful with 30k service for my Wrangler. Overall great experience, quickly written up, detailed questions answered and servi Bill Wardingley was very helpful with 30k service for my Wrangler. Overall great experience, quickly written up, detailed questions answered and service completed in a timely period of time. enjoyed visiting the new facility. More

Shocked by the irresponsible and dangerous service given I took my 2007 Grand Caravan to this dealership for an oil change, tire rotation and inspection. It's an older van but well maintained and very relia I took my 2007 Grand Caravan to this dealership for an oil change, tire rotation and inspection. It's an older van but well maintained and very reliable and I was about to take it on a 500 mile trip. When I got to the dealership I drove into the service bay and then waited. And waited. I stopped some employee's and they indicated someone was coming soon. After around 10 minutes someone finally came out to help me. I said that I was surprised by the wait, especially since I had called ahead, but they explained they thought someone else was helping me. hmmm. I told the service writer that my right front tire was losing pressure slowly and asked him to have the technicians look at the tire when they rotated it. The wait was normal, when i picked up the car I asked about the tire and the writer said the technicians hadn't noticed anything. I got a multi page report from the dealership about all the items they had checked. I showed my wife the report, we both felt better about our long trip knowing our car had been inspected in detail. They told me the upper, middle brake lamp on the van was burned out, they estimated $130. to fix it. I went to the auto parts store, got the bulb for $6., and fixed it myself in less than 5 minutes. hmmm The trip went without incident. Imagine my surprise when a few days later the tire in the same location began to lose air. They hadn't rotated it! I jacked the car up myself and pulled the tire. On the inside edge of tire was the cause of the slow leak, the silver head of a large screw that was imbedded in the edge of the tire. Really obvious to anyone that cared to look. And now I wonder if they inspected anything. Did they change the oil filter, or even the oil for that matter? It's really troubling to trust your safety to a garage and have them violate that trust. More

Excellent service to the point Dave Colwell took very good care of my needs and suggested needed additional service that I had not considered for my 11 year old Dodge Dakota. The se Dave Colwell took very good care of my needs and suggested needed additional service that I had not considered for my 11 year old Dodge Dakota. The service, although not scheduled for today, was prompt. Thanks for the continued good service that he oversees. More