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Chapman Dodge Chrysler Jeep Ram Scottsdale

Scottsdale, AZ

3.5
801 Reviews

3800 N 89th St

Scottsdale, AZ

85251

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Showing 801 reviews

February 04, 2018

service Dave Colwell is an excellent service adviser, he is honest and tells you as it is. I will recommend family and friends to the dealership More

by sandy daiza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Sandy, Recommending us to your family and friends is very much appreciated. Thank you for the nice review. Dave does an excellent job and we are proud of his professionalism. We will see you for your next service! Darren Gaines Service Manager Chapman CJDR 480-949-7600 ext 1220 darrengaines@chapmanchoice.com

February 04, 2018

Dave Colwell has AWESOME customer service! Dave Colwell got me in right away for an immediate service light issue. In addition to taking care of that situation, he also completed a routine ser More

by wu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Wu1, It is always a pleasure reading reviews such as yours. It means we have the right people and the right philosophy. Thank you for the feedback. Darren Gaines Chapman Automotive Group Service Manager 480-949-7600

February 04, 2018

Service Just want to thank Dave Colwell for always helping me take care of my Grand Cherokee. It's six years old, and I plan to keep it in great shape for at More

by clambrakis@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Chris, We will do our best to make your vehicle last another 10 years. I’ll inform Dave to continue his excellent service! Thank you for being a loyal Chapman customer. Darren Gaines Service Manager 480-949-7600 ext 1220

February 03, 2018

Chrysler 300 Service and Alignment I drive over 35 miles one way and usually at peak commute hours because of the courtesy and service which Dave Colwell and Chapman Dodge Chrysler have More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Happy Customer, Thank you for driving so far to visit our store. We appreciate your loyalty to Dave Colwell and Chapman Dodge. Our commitment to you is to always provide the highest level of service! Darren Gaines Service Manager Chapman CJDR 480-949-7600 ext 1220 darrengaines@chapmanchoice.com

February 03, 2018

Service Just transferred to this service center. Dave Colwell as my SA. He was great to work with and got me all taken care of. Handled my recall and additio More

by ccimike
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Mar 26, 2020 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

We are happy to see that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman DCJR Scottsdale

February 02, 2018

Great Service Dave Colwell gave great service when I was in for my 2017 Grand Cherokee. He picked up and corrected an alignment issue that I hadn't realized was a More

by Mark 8997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Mark 8997, Thank you for the nice review. Sounds like our new alignment checker did its job too! We appreciate your business. Darren Gaines Service Manager Chapman CJDR 480-949-7600 ext 1220 darrengaines@chapmanchoice.com

February 02, 2018

Service Department My recent experience with Chapman’s Service Advisor Bill Wardingly was excellent. Our vehicle was in need of a new transmission and he handled our sit More

by Asing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wardingly
Feb 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Asing, We appreciate that you chose our dealership for your service needs. Bill is an excellent service manager to work with. Thank you for your business. Darren Gaines Service Manager Chapman CJDR 480-949-7600 ext 1220 darrengaines@chapmanchoice.com

February 02, 2018

Jeep service I’ve owned 4 Jeeps and have dealt with many Jeep dealerships. By far, Chapman Jeep has the best service I’ve experienced and Dave Colwell is the best More

by Mark1098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Mark1098, Thank you for the nice review! We appreciate your business. Darren Gaines Service Manager Chapman CJDR 480-949-7600 ext 1220 darrengaines@chapmanchoice.com

February 01, 2018

very good The service was timely and friendly I got a ride back home The new printout shows what was performed better than previous Suggestions were made fo More

by at
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Caldwell
Feb 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

at, Thank you for the review. We appreciate your business. Darren Gaines Service Manager Chapman CJDR 480-949-7600 ext 1220 darrengaines@chapmanchoice.com

February 01, 2018

Service Department Would like to say a few words regarding Dave Colwell's (Service Advisor) very good customer service. In the past and present I've used Chapman to s More

by Jeep Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Jeep Guy, I agree with you that customer service will keep customers coming back again and again. We are fortunate to have Dave Colwell as a member of our team. He represents the Chapman Family philosophy on customer service. Thank you for your review and your business. Darren Gaines Service Manager Chapman CJDR 480-949-7600 ext 1220 darrengaines@chapmanchoice.com

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