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Chapman Dodge Chrysler Jeep Ram Scottsdale

Scottsdale, AZ

3.5
801 Reviews

3800 N 89th St

Scottsdale, AZ

85251

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Showing 801 reviews

February 12, 2018

Chapman Jeep and Dave Colwell are the best. Just picked up my Rubicon from Service today very impressed with the entire process. Dave Colwell always keeps me informed and updated my vehicle was More

by Azjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 13, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Azjeep, It’s always a pleasure to get these kind of reviews. We appreciate it so much! Thank you for being a loyal Chapman customer. Darren Gaines Service Manager Chapman CJDR

February 12, 2018

Helpful and friendly I needed to get my air bags replaced due to a recall and decided to have an inspection and oil change done as well. Bill Wardingley took care of my ve More

by KM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Feb 13, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

KM23, It is great to hear that Bill was able to assist you in resolving those issues and that your service was great. It’s our goal, with every guest here at Chapman, that they should leave feeling like you just described. Feel free to stop by my office and say hi next time you visit our dealership. Darren Gaines Service Manager Chapman CJDR

February 11, 2018

Service department Went and got an oil change tire rotation and alignment was in and out very fast and they even provide a shuttle to the gym while I waited. Have been More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 13, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

AJ, We appreciate and value you as a customer. Our goal is to make every visit as pleasurable and hassle free as possible. It’s great to see that Dave Colwell takes such great care of you, and you are happy with us. That is what it’s all about! Darren Gaines Service Manager Chapman CJDR

February 10, 2018

Dave Colwell is the Man!!! The computer in our new Cherokee failed. Dave took care of the problem and called us with solutions the the same day. Thank you Dave More

by Jeff Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 13, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Jeff, It’s great to hear that Dave was able to have the solution and correction for you. Dave is one of the leaders and is a valuable member in our service department. Our goal is to always provide excellent service during your visit. Thank You, Darren Gaines Service Manager Chapman CJDR

February 09, 2018

Service Department Met Dave Colwell for the first time for service on my Hellcat .He knowledgeable, courteous and on his game! I will definitely look for his expertise a More

by Octane Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 12, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Octane Red, Dave has worked with our store for almost 30 years, and he is definitely still on his game. Thank you for bringing your Hellcat to our store. We promise to provide the best customer service possible. Darren Gaines Service Manager Chapman CJDR

February 09, 2018

Scheduled Service Greeted immediately, reviewed the reason for my visit with Dave Colwell, did some work in the waiting area using the complimentary WIFI, In and out in More

by John P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 12, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

John, We are happy that you like our new store. Trust me, we are happy to be in it, especially with a great location. Thank you for the review. Darren Gaines Service Manager Chapman CJDR

February 08, 2018

Jeep service at Chapman Dodge Chrysler Jeep My experience at this dealership was exceptional. Dave was my service advisor and he is the best. He really listened to me regarding the issues that More

by CTescapee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 08, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

CTescapee, It’s great to hear that you are now a Chapman customer. We pride ourselves in customer service and will always do our best for you. Dave is outstanding and we are happy to see your review. Thank you for your business! Darren Gaines Service Manager Chapman CJDR 480-949-7600 ext 1220

February 07, 2018

Lease gone wrong Chapman Dodge Dealership 3800 N 89th St., Scottsdale, AZ 85251 My husband and I signed legal documents in a financial office for a new lease More

by Karrie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie
Mar 26, 2020 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Thank you for bringing this matter to our attention. Please accept my apologies for your experience and sorry for the delayed response. If you are open to speaking with our dealership and moving forward in a positive direction, please give us a call. Your Friends at Chapman DCJR Scottsdale

February 07, 2018

Dave Colwell Rocks! Dave Colwell is the best service advisor. I have worked with him since 2014 and he goes above and beyond to assist me when I need to get my vehicle i More

by Suesin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Mar 26, 2020 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Thank you for your 5-star review! We greatly appreciate your business and we are happy to hear your positive feedback! Your Friends at Chapman DCJR Scottsdale

February 06, 2018

Super helpful Bill Wardingley was so helpful and amazing any questions i had or anything I needed he was on it. He made everything easy definitely will recommend to More

by aaronzito
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Mar 26, 2020 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman DCJR Scottsdale

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