Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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Chapman Jeep and Dave Colwell are the best. Just picked up my Rubicon from Service today very impressed with the entire process. Dave Colwell always keeps me informed and updated my vehicle was Just picked up my Rubicon from Service today very impressed with the entire process. Dave Colwell always keeps me informed and updated my vehicle was ready ahead of schedule. And all of my issues and then some were addressed and completed.. extra happy they gave my vehicle a much needed wash and cleanup. I will always take my vehicle back to Chapman for all my services. More
Helpful and friendly I needed to get my air bags replaced due to a recall and decided to have an inspection and oil change done as well. Bill Wardingley took care of my ve I needed to get my air bags replaced due to a recall and decided to have an inspection and oil change done as well. Bill Wardingley took care of my vehicle and was very thorough when explaining the maintenance my vehicle required. He was friendly and kept me updated the whole time. He also arranged for me to get my windshield replaced and made the process so simple. Great customer service! More
Service department Went and got an oil change tire rotation and alignment was in and out very fast and they even provide a shuttle to the gym while I waited. Have been Went and got an oil change tire rotation and alignment was in and out very fast and they even provide a shuttle to the gym while I waited. Have been going here a little over a year now and Dave Colwell always Provides the best customer service Thanks again guys keep up the good work More
Dave Colwell is the Man!!! The computer in our new Cherokee failed. Dave took care of the problem and called us with solutions the the same day. Thank you Dave The computer in our new Cherokee failed. Dave took care of the problem and called us with solutions the the same day. Thank you Dave More
Service Department Met Dave Colwell for the first time for service on my Hellcat .He knowledgeable, courteous and on his game! I will definitely look for his expertise a Met Dave Colwell for the first time for service on my Hellcat .He knowledgeable, courteous and on his game! I will definitely look for his expertise as a Service Advisor there again. Thanks Dave! More
Scheduled Service Greeted immediately, reviewed the reason for my visit with Dave Colwell, did some work in the waiting area using the complimentary WIFI, In and out in Greeted immediately, reviewed the reason for my visit with Dave Colwell, did some work in the waiting area using the complimentary WIFI, In and out in @ 1 hour, great attitude and facility More
Jeep service at Chapman Dodge Chrysler Jeep My experience at this dealership was exceptional. Dave was my service advisor and he is the best. He really listened to me regarding the issues that My experience at this dealership was exceptional. Dave was my service advisor and he is the best. He really listened to me regarding the issues that brought me in and asked questions to make sure he had all the information. He was through, professional, welcoming and knowledgable. Service was completed as projected (I waited). The facilities for customers are clean, well arranged and comfortable. I did not purchase my Jeep at this dealership but I will not be going anywhere else for work on my vehicle. Dave rocks!!!! More
Lease gone wrong Chapman Dodge Dealership 3800 N 89th St., Scottsdale, AZ 85251 My husband and I signed legal documents in a financial office for a new lease Chapman Dodge Dealership 3800 N 89th St., Scottsdale, AZ 85251 My husband and I signed legal documents in a financial office for a new lease on a 2018 Dodge Challenger on Jan. 3rd 2018 and my husband drove this vehicle and still has this vehicle in his possession new plate and all as we speak, car insurance too. So the dealership finance person reaches out to us a couple of weeks later asking for proof of income (taxes). Now keep in mind we thought everything was done when we picked the vehicle up and signed papers. So my husband sends two years of tax statements to Ronnie in finance and Ronnie never gets back to us to make sure the deal was completed the deal we thought was completed on Jan 3rd when we signed the legal binding lease agreement paperwork, the same kind of paperwork me and my husband having been signing for years in MI on more that 10 cars.... Pushing forward my husband finally after a couple weeks reaches Ronnie because my credit was ran more than four times by the same dealership and Ronnie states that the deal didn't go through and we were denied? So my husband is confused as to why the deal fell through and why they are running my credit still with NO AUTHORIZATION to do this!!! And I just found out they were running his credit as well with NO AUTHORIZATION !!! There has to be some legal recourse here, they have now affected my Credit Score in several ways. What type of dealership just do that? We are talking about Chapman Dodge Dealership in Scottsdale AZ. This has been in my 15+ years of leading thee most unprofessional experience ever!! I will not ever recommend this dealership and I feel that something should be done! Can anyone please submit suggestions? Oh for the record Ronnie hung the phone up on my husband because he wanted to close the deal out and still hasn't arranged for someone from the dealership to come get the car! More
Dave Colwell Rocks! Dave Colwell is the best service advisor. I have worked with him since 2014 and he goes above and beyond to assist me when I need to get my vehicle i Dave Colwell is the best service advisor. I have worked with him since 2014 and he goes above and beyond to assist me when I need to get my vehicle in. Susan Searcy More
Super helpful Bill Wardingley was so helpful and amazing any questions i had or anything I needed he was on it. He made everything easy definitely will recommend to Bill Wardingley was so helpful and amazing any questions i had or anything I needed he was on it. He made everything easy definitely will recommend to people and I will be back and look for bill again. More