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Chapman Dodge Chrysler Jeep Ram Scottsdale

Scottsdale, AZ

3.5
801 Reviews

3800 N 89th St

Scottsdale, AZ

85251

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Showing 801 reviews

March 20, 2018

Very Nice Came in for a replacement of a bad headlight wiring harness. Bill Wardingley took great care of me and also got some manufacturers recalls done for me More

by KDENTON311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Mar 20, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

KDENTON311, Thank you for the great review! We hope to see you for your next service. Darren Gaines | Service Manager Chapman CJDR

March 20, 2018

Friendly fast service. William Wardingly was patient and curtious when he answered my call in the service department. He helped me schedule my appointment for the recall on More

by LadyHemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wardingly
Mar 21, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

LadyHemi, Time is important to all of us so it is great to see that Bill got you in and out faster than expected. We appreciate your business and the review. We have the best customers in all of Arizona! Darren Gaines Service Manager Chapman CJDR

March 19, 2018

Found my trusted dealership in the area Was NOT pleased with the service I experienced at another FCA dealership in the area. Don't have to look any further. Fantastic, beautiful, and clean More

by golfnutt54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Alton
Mar 19, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Golfnutt54, We are glad we have won your trust over our competitors. We appreciate you letting us know. Our goal now is to keep you happy! Darren Gaines Service Manager Chapman CJDR

March 19, 2018

Been servicing my truck since 2008 I have been using Chapman Dodge since 2008 for all of my warranty, recall and service work for going on 11 years now. Dave Colwell has been my adviser More

by JacobAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Mar 22, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Jacob, We love that you are a long time customer. Dave is like the Energizer bunny as he keeps going and going and going….. We plan to keep Dave forever. Thank you for the review! Darren Gaines Service Manager Chapman CJDR

March 18, 2018

A new View I went in to get an oil change and needed my windshield replaced. My tires and alignment all working wonderfully. It is true Dave Colwel has always pr More

by Lucy Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Mar 19, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Lucy Lou, We are definitely going to stay interested in customer service. We want you as a long time customer. Thank you! Darren Gaines Service Manager Chapman CJDR

March 16, 2018

Oil change New program starting with a quick turn around for oil changes. Awesome program!! I was in & out in a half hour with everything done and 2 extra filte More

by Gail S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave C., Geena
Mar 16, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Gail, Thank you so much! We know that your time is important, so we are working on our efficiency. Glad to see that it is paying off. Working on faster car washes now too! Darren Gaines Service Manager Chapman CJDR

March 16, 2018

Dave Colwell’s communication is spot on Very efficient service department. Everyone is incredibly helpful and knowledgeable. Dave Colwell is a real class act and a true professional. The wh More

by Scott H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Mar 19, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Scott, We love Dave as much as you do. Thank you for the review, I will be sure to share your kind words with Dave. Darren Gaines Service Manager Chapman CJDR Scottsdale

March 15, 2018

Great Service Worked with Dave Coldwell today on some scheduled maintenance for my Jeep Grand Cherokee. One of the benefits with about Chapman, is that as a long-t More

by MrBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Mar 15, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

MrBill, First, thank you for being a long time customer with Chapman. Secondly, thank you for the great review. Dave is an excellent service advisor and we really appreciate him. Darren Gaines Service Manager Chapman CJDR

March 15, 2018

First time here..typical dealer experience 2013 Ram 1500 Laramie 40K. Worked with Dave C. on a routine oil change and of course, the brakes are shot and needs an alignment. While I appreciate t More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Mar 16, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Author, While it is nice to see that Dave took excellent care of you and your vehicle, I apologize for the issues that you have had with it such as the brakes and alignment. We try to be thorough because everyone deserves the chance to maintain their vehicle to the highest level. Apologies also for not contacting you at 14:30 as promised. We appreciate the 5 stars and look forward to seeing you again. Darren Gaines Service Manager Chapman CJDR

March 13, 2018

Great services great atmksphere5 Every service is a great experience. Dave Colwell see to our needs gets the job done quickly. The service center us clean friendly and the waiting are More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Mar 13, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Curtis, So great to hear that you are a loyal Chapman customer. We promise to be loyal to you as well and provide the best service every time you come and see us. Thank you! Darren Gaines Service Manager Chapman CJDR

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