Central Chrysler Jeep Dodge RAM Fiat of Norwood

Great service experience as always. The service team is knowlegable and very accomodating. My used had 2 recalls which they were able to complete same day. The service team is knowlegable and very accomodating. My used had 2 recalls which they were able to complete same day. More

Great dealer service. It was really helpful when I showed up for oil change and tire rotation. They even went as far as to book another appointment for me in the future. It was really helpful when I showed up for oil change and tire rotation. They even went as far as to book another appointment for me in the future. More

Dang is always friendly, helpful, and explains exactly what service your vehicle needs .That’s why I come to the dealership to get serviced ! what service your vehicle needs .That’s why I come to the dealership to get serviced ! More

The staff was friendly, knowledgeable, and professional. Scheduling was easy, the repairs were completed on time, and communication throughout the process was excellent. It's clear that customer service is Scheduling was easy, the repairs were completed on time, and communication throughout the process was excellent. It's clear that customer service is a priority here. More

I was very disappointed when I questioned how much the oil change was $165, they didn’t tell me that they were offering on their website an oil change for $84.95. That is a huge difference in price. I d oil change was $165, they didn’t tell me that they were offering on their website an oil change for $84.95. That is a huge difference in price. I did appreciate after I called, the general manager refunded me $65. The oil change was $100.6 vs. the $89.95. Seems to me if there is an offer on the website, it should automatically applied especially being a loyal customer for many years. More

Always able to get in and out in a reasonable amount of time very accommodating time very accommodating More

I hope it’s a good thing, but the service staff now knows me by name not because I have a lot of problems because I trust the dealership to do the work on the vehicles that my family owns. All of the associa me by name not because I have a lot of problems because I trust the dealership to do the work on the vehicles that my family owns. All of the associates are friendly, courteous work to ensure that I get the service that I am looking for in reasonable amount of time. More

I do not want to write a review. Everything was excellent and on time. Waiting room is lively. Everything was excellent and on time. Waiting room is lively. More

The service department has been excellent over the years. ..great communication making service appointment painless. ..great communication making service appointment painless. More

Shawn Nagle filed a fraudulent claim without consent blocking me from my third party coverage and it is irreversible. He shut down the conversation when question by saying it will not be covered thank a blocking me from my third party coverage and it is irreversible. He shut down the conversation when question by saying it will not be covered thank as an end comment. He originally quoted me 600$ for all work and repair needed with a confirmed diagnostics completed. He then called me a day later to say it would be 1400$. When I presented having third-party coverage and to let me know when they filed the claim, he said he would put it in as damage that would not be covered, despite never reporting it to me until after the irreversible claim was placed. More