Celebration Chevrolet

Alright :[ I scheduled a routine maintenance service for timing belt kit. I was given a loaner vehicle which was good. However a 5-6 hour job ended up being a 4 I scheduled a routine maintenance service for timing belt kit. I was given a loaner vehicle which was good. However a 5-6 hour job ended up being a 4 day job as a part to the water pump had to be ordered. I got my car back dirty as it went in. I thought they at least spray your car down after the work is done. My receipt show a much higher price than ever discussed but shows a price reduced. I paid price discussed with rep nut. I was quoted 1 price. Signed a different price when car dropped off and receipt showing different Numbers... total confusion for me. More

Fantastic! Very experienced & capable staff. Great customer service. Very very satisfied Very relaxed & comfortable low pressure atmosphere . Easy financ Very experienced & capable staff. Great customer service. Very very satisfied Very relaxed & comfortable low pressure atmosphere . Easy financing no down. Big variety of cars & trucks but no pressure to buy something larger or more expensive than I wanted More

Worthless warranty Went in to the service department at Ed Bozart Chevrolet with my 2014 Chevy Volt. It only has 25,000 miles on it. I thought I had a 5 year 100,000 Went in to the service department at Ed Bozart Chevrolet with my 2014 Chevy Volt. It only has 25,000 miles on it. I thought I had a 5 year 100,000 mile warranty. .My heat was not getting hot so I took the car in thinking that would be something that would fall under my warranty. Cost me $142 to find out that my heat wasn't working and that it wasn't covered on my warranty. Guess I should have read the small print, my bumper to bumper warranty is 3 years 36k miles. The powertrain warranty is for 5 years or 100k miles. Seems nothing ever happens to the powertrain, it should be covered forever. I'm just outside the 3 years so dealer says tough luck buddy, it'll only cost you $693 to fix the heat. Just proves once again warranties are for suckers; it runs out just before you need to use it.. I got myself $142 car wash out the deal. I will never buy another warranty. Your service people are nice to work with Ed Bozarth Chevrolet but I'll have to find another place for my service. $142 car washes are a little rich for my blood More

Communication with Jeff L Wing was most valuable My truck was diagnosed with two sensors needing replacement. I dropped my truck off, within a few hours my service advisor called me with the service My truck was diagnosed with two sensors needing replacement. I dropped my truck off, within a few hours my service advisor called me with the service needed on my truck along with a quote. Jeff my service advisor knew I had a customer Christmas party to attend early evening, so he arranged a equal exchange for a loaner. My truck was completed on time, a 10% coupon was accepted. Jeffs communication through out the entire servicing was outstanding. More

Great service Called about scheduling a service appt and they said I could just come in the next morning. Took car in and they had the work completed by noon. Very Called about scheduling a service appt and they said I could just come in the next morning. Took car in and they had the work completed by noon. Very satisfied with every aspect of the experience. More

communication communication communication My truck was diagnosed needing (2) sensors. I own one vehicle, and I'm in construction sales, traveling over the state. . My truck needed to stay My truck was diagnosed needing (2) sensors. I own one vehicle, and I'm in construction sales, traveling over the state. . My truck needed to stay over night. Jeff L. Wing was my service manager. Thru out the day Jeff text and let me know the different phases of work the service tech was in. He was aware I had a huge customer party to attend that evening. He arranged for me to have a loaner. First time driving a keyless vehicle. He had to show me how to start it, and many other features. He did it all with a smile on his face. When returning the vehicle, I stopped to fill up the vehicle. I could not open the gas cap. I called Jeff, he answered and helped me out again. He was wonderful to work with. The communication Jeff gave me was priceless. Thanks Jeff!!!!!! Joan More

Great service and customer service. I came in with a work vehicle needing service and the experience was easy and hassle free. I would recommend. and customer service. I came in with a work vehicle needing service and the experience was easy and hassle free. I would recommend. More

Satisfied I went in for oil change as always The service writers are top notch and always ensure that me and my vehicle are taken care of I went in for oil change as always The service writers are top notch and always ensure that me and my vehicle are taken care of More

True definition of customer service I haven’t bought a vehicle in 13 years and this team of salesmen & finance managers at Ed Bozarth #1 in Aurora, CO sets the standard. I haven’t bought a vehicle in 13 years and this team of salesmen & finance managers at Ed Bozarth #1 in Aurora, CO sets the standard. More

Fixed what another mechanic damaged in my car. I had taken my car to another mechanic for a windshield washer repair, they had cut a hose and taken a part so I would have to go back to them. I brou I had taken my car to another mechanic for a windshield washer repair, they had cut a hose and taken a part so I would have to go back to them. I brought it to Ed Bozarth and they told what was wrong and I knew that the old mechanic was the only one that had access to the damaged parts. Sick to my stomach. Thank god I had it checked out by Ed Bozarth, they repaired all the damage. More