Cavender Subaru of Midland Odessa

Service department was very helpful in correcting the issue with my wife’s car. They did so in a timely manner and got us back on the road the same day. issue with my wife’s car. They did so in a timely manner and got us back on the road the same day. More

Midland dealership is knowledgeable and addresses out concerns. They provided us once again with quick service. Friendly technician. They do not suggest unneeded work on the car. concerns. They provided us once again with quick service. Friendly technician. They do not suggest unneeded work on the car. More

Had 2 recalls taken care of. Fast service. Friendly and helpful personnel. Would have been given it one more star but when I was driving back home I noticed that the tire pressures no longer showed the p helpful personnel. Would have been given it one more star but when I was driving back home I noticed that the tire pressures no longer showed the pressure in psi but instead in kPa which doesn't help me. Apparently has to be changed by a dealership and I live close to 2 hours away. Also the clock was stuck on 12:00. Started working the next day but is now about 5 1/2 hours too fast. More

We live 2 hours away in Abilene so I had to drive over and back. JP (Jean-Paul) came in at 8:30 am to give me the lightning walk-around and test drive so I could get back home for a meeting at work. He wo and back. JP (Jean-Paul) came in at 8:30 am to give me the lightning walk-around and test drive so I could get back home for a meeting at work. He worked it out so I could do the rest of the paperwork from home, then to top it all off, he offered to deliver our new car to us at our house. Great experience, great customer service. 2021 Forester Limited (new) More

Service department was unable to fix our car minor issues no parts two wasted trips 3 hrs each trip then proceeded to tell me I could take our car elsewhere Thank you for the great advice Subaru dealers ar no parts two wasted trips 3 hrs each trip then proceeded to tell me I could take our car elsewhere Thank you for the great advice Subaru dealers around the country always treated professionalism and respect this on no! I question the validity of the dealership ! More

Everyone was knowledgeable, professional, friendly and attentive. The entire process was smooth and quick. We are pleased with the whole experience and our new car. attentive. The entire process was smooth and quick. We are pleased with the whole experience and our new car. More

All of the staff was friendly, pleasant, helpful, patient, and extremely funny. I have never had such a positive experience at any other dealership. Thanks patient, and extremely funny. I have never had such a positive experience at any other dealership. Thanks More

I will not recommend this place we bought a car and that same day we were driving back home the stereo screen was flipping out on us and i called right away and they say they would take care of it! When i t same day we were driving back home the stereo screen was flipping out on us and i called right away and they say they would take care of it! When i took it in the owner/manager paul didnt want to fix it or at least pay half to get it fix! He said once i signed he wasn’t responsible for nothing! It was unbelievable and upsetting to have the stereo broken and the manager didn’t even wanna work with us!!! I will not recommend it to no one! rude manager!! Now I’m stuck paying to get it fix and only had a week with my car!! I will say even the sell person couldnt believe what the manager was saying! The seller would apologize! More

Shelby did an EXTRAORDINARY JOB on getting us into our 2021 vehicle. I will definitely be recommending her to everyone I know. Thank you again. 2021 vehicle. I will definitely be recommending her to everyone I know. Thank you again. More

This is a well run an organized service department. Michele got me in and out exactly on time with the correct service performed. I would definitely recommend this service department Michele got me in and out exactly on time with the correct service performed. I would definitely recommend this service department More