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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.5
554 Reviews

7320 NW Expy

Oklahoma City, OK

73132

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554 Reviews of Cavender Ford of Oklahoma City

August 13, 2015

Totally painless! Jordan Lee and everyone else involved with my purchase was cordial and genuinely interested in my satisfaction. Negotiation was painless. Entire proce More

by Sampler121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Hughes, Jordan Lee
Aug 17, 2015 -

Cavender Ford of Oklahoma City responded

We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Jordan was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Best Wishes - GM

August 10, 2015

Excellence in action Larry Bourne sold the car to us..he spent 2 weeks ,looking for a vehicle that would have the ride that we enjoyed from our totaled out grand marquis. More

by Warner, E G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Bourne,David oakes
Aug 12, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to fill out this review. I'm glad you were pleased with the level of service that Larry and David provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Tom Peters GM

Aug 13, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to fill out this review. I'm glad you were pleased with the level of service that Larry and David provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Tom Peters GM

August 06, 2015

A Very Satisified Customer. I have never dealt with a dealership where everybody there acts like they are there just for you. Very professional and courtesy. Gary McIntosh Ok More

by gmac1211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bodie Turner, Larry Harris, Jay Cornell
Aug 07, 2015 -

Cavender Ford of Oklahoma City responded

Gary,thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Tom Peters- General Manager

August 05, 2015

Hassle-free Car Buying Experience. Buying my car was easy. Sales and management at Reynolds Ford OKC were great to work with. Car was listed on the internet with full details, price More

by johnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Hughes, Jordan Lee, Rance Semore, Shane Riggle
Aug 05, 2015 -

Cavender Ford of Oklahoma City responded

John, thank you for sharing your experience and taking the time to write this review. We know our customer's time is important so we put forth every effort to make each experience smooth, quick and easy! We are glad to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Tom Peters - General Manager

August 04, 2015

False advertisement of warranty! My son bought a 2008 Ford Explorer at the time of purchase he was told he had a warranty on the engine and transmission. He had this vehicle less tha More

by bad company
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JEFF and service department, Jay Cornell
Sep 09, 2015 -

Cavender Ford of Oklahoma City responded

hank you for your feedback. Frankly, we're disappointed to read this review. As I have mentioned to you in our recent phone conversations concerning this situation, we have reviewed the details of the issue and explained the reasons the engine would not be covered. We’re not in agreement with the insurance company as well and we’re doing everything within our control to try and get their decision reversed. This was not a Reynolds decision, but a decision made by the warranty company. I also mentioned that I was currently working on trying to find a solution to help resolve this situation. I am still working on a resolution and will contact you directly when I have more information. Respectfully Jeff Hamstead – Service Manager (405) 728-2411

July 30, 2015

Great working with Zach Overall experience was great from the moment I walked in to the final sales, it was late in the evening when I purchased my truck Zach met me at my of More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Peterson
Jul 31, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Zack was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Tom Peters - General Manager

July 29, 2015

Bought a 2008 Ford Edge I have been driving a 1996 Ford Mustang and so it was time to upgrade and still wanted a Ford. Went to Reynolds Ford and met Jordan Lee and he went o More

by maryd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Hughes, Jordan Lee, Mark Robison, Shane Riggle
Jul 31, 2015 -

Cavender Ford of Oklahoma City responded

Mary we are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Jordan was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Enjoy your new 2008 Ford Edge Best Wishes -Tom Peters GM

July 24, 2015

Fast and courteous The team at Reynolds Ford of Oklahoma City were quite fast and efficient with a vast knowledge of their product. In just under 2 hours from test drive More

by FordManF150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John 'Will" Campbell
Jul 24, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. We know our customer's time is important so we put forth every effort to make each experience smooth, quick and easy! We are glad to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Tom Peters - General Manager

July 23, 2015

Excellent product knowledge I had visited several other Ford Dealerships and did not encounter ANY salesperson that was as efficient and knowledgeable in pointing out the many fi More

by travellady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Hughes, Shane Riggle
Jul 24, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Emily was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the near future. Tom Peters - General Manager

July 23, 2015

Ask for "Bodie Turner" Bodie was very helpful with the purchase of our new Escape. He was thorough in his explanation and found just the SUV we wanted. We appreciated the i More

by Gdw1Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bodie Turner
Jul 24, 2015 -

Cavender Ford of Oklahoma City responded

We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Bodie was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Best Wishes - Tom Peters GM

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