Cavender Ford of Oklahoma City

Still waiting for satisfaction I took my still very new F-150 in because the AC didn't work, the windows didn't work, the seat messagers didn't work, the drop down running boards di I took my still very new F-150 in because the AC didn't work, the windows didn't work, the seat messagers didn't work, the drop down running boards didn't work, the navigation didn't work and a few other things. I took it in on Thursday when it was nearly 100 degrees and was told to bring it back Monday morning as they were busy. This is a work vehicle that I drive 8-10 hours a day. They also did not have a truck to loan me. However, they did have truck rental information. After 1 week with my truck they said it's ready, only to get 2 miles away from the dealership to find out the same problems are still occurring. This time they were able to find me a truck to drive until mine is done. I'm sure it will eventually be worked out and run fine, but after paying an arm and a leg for a top of the line truck I'm not sure I made the right decision. I know the service department is trying to fix my truck, but I feel like there is no loyalty for return customers or people trying to run a business. More

Service Repair Our new 2016 Ford Fusion had a defective battery. I call Ford's rescue service and our car was jump started. Drove car to Reynolds Ford and the batter Our new 2016 Ford Fusion had a defective battery. I call Ford's rescue service and our car was jump started. Drove car to Reynolds Ford and the battery was replaced. More

fantastic I had a great experience here everyone was kind and the the people there didn't flock towards me like vultures to try and sell me a car. The salesman I had a great experience here everyone was kind and the the people there didn't flock towards me like vultures to try and sell me a car. The salesman did a more than great job. If you buy a car here talk to Jordan Lee. More

Great sales presentation We are a repeat buyer with Reynolds Ford as we purchased a 2005 Escape in fall of 2004. We came to look at the new Escapes as we were in need of a 2nd We are a repeat buyer with Reynolds Ford as we purchased a 2005 Escape in fall of 2004. We came to look at the new Escapes as we were in need of a 2nd car. We ended up purchasing a new Escape. Your sales folks and service department are the main reason we returned. Emily did a great job explaining the all the features of the new Ford Escape. She was very personable and friendly. Shane did a quick job in financing and away we went with a new vehicle. Keep up the great work! More

Fusion Zach Peterson was of great help in choosing our new 2016 Fusion. Zach was very knowledgable and very interest in what we were looking for. Thanks Zach Zach Peterson was of great help in choosing our new 2016 Fusion. Zach was very knowledgable and very interest in what we were looking for. Thanks Zach for a job well done. More

Quick Purchase Went in to purchase a new vehicle, traded my old car in. Jordan showed me the various vehicles and options available and Mark helped me complete the p Went in to purchase a new vehicle, traded my old car in. Jordan showed me the various vehicles and options available and Mark helped me complete the paperwork quickly. All in all I had planned to spend most of the day purchasing a new vehicle, but these two got me in and out quickly. More

Excellent professional customer service The entire team at Reynolds ford of okc were friendly and handled my car buying experience as smoothly as any other dealership I've been to. I will de The entire team at Reynolds ford of okc were friendly and handled my car buying experience as smoothly as any other dealership I've been to. I will definitely return to this dealership in the future and recommend them to my friends and family. More

Best Vehicle Buying Experience Ever! Fantastic car dealership and best buying experience ever! Professionalism, respect, courtesy and straightforward about everything in every detail. I Fantastic car dealership and best buying experience ever! Professionalism, respect, courtesy and straightforward about everything in every detail. I have been researching vehicles and pricing for over 2 months. I do serious homework before I go near a car dealership. Bodie Turner, Shane Riggle and Reynolds Ford set the standard for how buying a vehicle should be. I would almost liken the experience to simply buying something at Target. No gimmicks and especially NO games!!! Which led to it being a very stress free experience. I would highly encourage anyone beginning their search for their new vehicle to start here. I'm still in shock over what a pleasant and smooth experience it was, and I got an awesome deal!! I had talked with other dealers first and I was always getting the run around and ridiculous responses. I look forward to my continued relationship with this dealership from here on out. I never write reviews about anything but I just had to after this. Thanks Reynolds Ford employees for such a great experience and vehicle! More

Engine malfunctioned on a short road trip. After problem diagnosed, the service adviser recommended what should be done. I was unable to have the work done at this time, (financial reasons) b After problem diagnosed, the service adviser recommended what should be done. I was unable to have the work done at this time, (financial reasons) but he was very helpful in explaining what needed to be done..since we have a second vehicle I can put it off for a little while More

Great experience! Came into Reynolds to just check out a car that I had found online and ended up buying! The overall experience of buying a car there was very positiv Came into Reynolds to just check out a car that I had found online and ended up buying! The overall experience of buying a car there was very positive, the best car buying experience I have ever had. The employees were very friendly and helpful, especially Shane Riggle, who went above and beyond to help get the best financing deal for me and help to make payments affordable and reasonable. Salespeople James Madden and Betty Taylor were helpful and honest. They did not pressure me to buy and gave me space to make phone calls and discuss with my wife when needed. I ended up keeping them at work well past closing time and did not feel like they were trying to rush me so that they could get out of there and go home. Would definitely buy there again. More