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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.5
554 Reviews

7320 NW Expy

Oklahoma City, OK

73132

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554 Reviews of Cavender Ford of Oklahoma City

June 20, 2016

Thank you Jordan! Being a graduate student, I explained to Jordan Lee that I wanted this car for this amount and he made it happen! This is my second new car from Reyno More

by timothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Jun 20, 2016 -

Cavender Ford of Oklahoma City responded

Timothy, we love hearing that we were able to help and meet the needs of our customers. Thank you for being a loyal customer! We feel Jordan is a great asset to our team and we are happy to hear that he was able to help you find the car you wanted at the price you wanted to pay. Thank you for this review. Tom Peters -GM

June 11, 2016

My buying experience After 10 yrs of owning my previous car, I was in search of another. After weeks of visiting car dealerships, only to find out the car was not what I e More

by jarlh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Baskin
Jun 15, 2016 -

Cavender Ford of Oklahoma City responded

It's always great to do research and we are glad you did! Thank you for giving us a chance to fulfill your need and desire when it comes to your new vehicle. We are happy to hear that Rick was able to help and that is exactly what we want here at Reynolds - to go above and beyond. We love hearing that we met and exceeding expectations. Thank you for the time you took to fill out this review and thank you for your business. Tom Peters - GM

June 11, 2016

Loving my new Mustang!! Jordan Lee was amazing. Very helpful and answered all questions. He did not try to rush you just so he could get a sale. Mark was very helpful as More

by MsTMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Peterson, Jordan Lee, Mark Robison, Eric McCutchen
Jun 15, 2016 -

Cavender Ford of Oklahoma City responded

We are glad to hear that Jordan, Mark and Zach were helpful in creating the atmosphere we desire here at Reynolds. We appreciate your honesty on this review and we will for sure address the issue. Thank you again. Tom Peters - GM

June 10, 2016

Very Good If dealing with Reynolds Ford was not good would not bought new Ford 2016 Edge from them.Jordan was great help trying to find car I wanted. More

by edgeonly2016
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Jun 15, 2016 -

Cavender Ford of Oklahoma City responded

We are happy to hear that Jordan was able to help you find the Ford Edge you desired. Thank you for your business and thank you for this review! Tom Peters - GM

June 01, 2016

Best buying experience! Our salesman, Mack, was great. My husband and I were worried at first because all the salesmen were outside and we were sure they were all going to co More

by Crystalhurr13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Hughes, Mark Robison
Jun 02, 2016 -

Cavender Ford of Oklahoma City responded

Crystal, thank you for spending some of your Memorial Day with us. We are glad we were able to serve you lunch, and we are very happy to hear that you were pleased with our dealership. Here at Reynolds our goal is to make everyone feel comfortable while looking for a new vehicle. We know other dealerships find it important to push, but here at Reynolds we treat our customers the way we desire to be treated. Thank you again for your business! Enjoy your new Ford Escape. Tom Peters - GM

May 31, 2016

First Place I will go for my next vehicle Our sales lady Kimberly did a great job helping us find what we wanted in our price range. We are really enjoying our 2015 Ford F-150. We did have More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Ward
Jun 02, 2016 -

Cavender Ford of Oklahoma City responded

Tammy, thank you for choosing us for your vehicle purchasing needs. We are very happy to hear that you are enjoying your new Ford F-150. Here at Reynolds we believe the Ford F-150 is a great truck, it should bring you great happiness for years to come. We are also glad to hear that we were able to fix the issue with the seat. Remember if you need anything else or have questions, give us a call. Tom Peters - GM

Jun 02, 2016 -

Cavender Ford of Oklahoma City responded

Tammy, thank you for choosing us for your vehicle purchasing needs. We are very happy to hear that you are enjoying your new Ford F-150. Here at Reynolds we believe the Ford F-150 is an excellent truck, it should bring you great happiness for years to come. We are also glad to hear that we were able to fix the issue with the seat. Remember if you need anything else or have questions, give us a call. Tom Peters - GM

May 27, 2016

Loving my new car I went to Reynolds Ford on Expy in OKC and test drove a 2015 Ford Escape with John Moore. They had a large selection of Escapes, but only one in my pr More

by moonlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Hughes, Rob Jones, Mark Robison, Shane Riggle, John Moore
Jun 02, 2016 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to fill out this review. We do apologize for any confusion with our website pricing. We are however excited to hear that it worked out in your favor! We are glad you never felt pressured while visiting our dealership and we are very happy to hear that you got the vehicle you desired. We do hope you enjoy your new Ford Escape. Remember to call us if you have any questions regarding the great features this vehicle offers. Best wishes Tom Peters - GM

May 18, 2016

Best Sales Rep I have ever encountered I would and have recommend this dealership. I have purchased two cars here in the last two years. Just recently purchased a Ford Escape. Jordan Lee wa More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
May 23, 2016 -

Cavender Ford of Oklahoma City responded

Joe, thank you for your continued support and business. We are glad to hear we haven't disappointed and we look forward to continuing this relationship. Thank you for taking the time to fill out this review. We hope your granddaughter enjoys her new car! Thank you Tom Peters - GM

May 17, 2016

Replace turn signal lever The signal lever on our 2012 Escape simply broke from plastic fatigue. We were originally quoted $215 for the replacement and labor. We were called la More

by tg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Cornell
Jun 16, 2016 -

Cavender Ford of Oklahoma City responded

"We are sorry for any price differences; we work hard to give the lowest pricing possible. We are glad to hear that a discount was given when you picked up the car. Thank you for your business and we hope to have another chance to regain your confidence in us. Thank you. Tom Peters – GM"

May 09, 2016

Good experience I was looking for a Fiesta ST and they had the one I had been looking for! Betty did a great job and was easy to work with. More

by Mark E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Taylor
May 09, 2016 -

Cavender Ford of Oklahoma City responded

Mark, we are glad Betty was able to help you during your visit to our location here at Reynolds Ford of OKC. Thank you for taking the time to fill out this review. Tom Peters - GM

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