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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.5
554 Reviews

7320 NW Expy

Oklahoma City, OK

73132

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554 Reviews of Cavender Ford of Oklahoma City

May 13, 2017

Totally customer focused Car buying experience was one of no pressure. All questions answered by qualified people who fostered confidence in the purchasing process for us. The More

by Cardinal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Hermance, Jordan Lee, Bobby Durham, CW Evans, Ian Costello
May 15, 2017 -

Cavender Ford of Oklahoma City responded

Our goal is to make each experience smooth and hassle free. It's always great to hear we are succeeding with our goals by giving the experience each customer deserves. Thank you for your business and for taking the time to give us this review. CW Evans - General Manager

May 08, 2017

Revenge of the 5th!!! Jamie was great to work with. She was very welcoming and wasn't pushy. She knew her stuff and was easy to talk to. We requested to look at the Ford More

by mnewsom74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lee, Jamie Leake
May 09, 2017 -

Cavender Ford of Oklahoma City responded

We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Jamie and Jordan were both able to meet and exceed your expectations. We look forward to serving you and your family in the future. Best Wishes - CW Evans GM

May 05, 2017

Reynolds is the best!!!! They make car purchase so easy. That's why we've bought so many cars from them over the years! And why we'll keep coming back. I just got a new Edge a More

by Jim & Ginny
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Hong, Jerry Stanley
May 08, 2017 -

Cavender Ford of Oklahoma City responded

Jim and Ginny, thank you for your continued business and for this review. Enjoy your new Ford Edge. CW Evans General Manager

May 01, 2017

Hassle free For me personally, the salesman I work with is largely based on how I preview their personality. Don't get me wrong, if they don't have a car that wo More

by Mona74
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Bishop
May 01, 2017 -

Cavender Ford of Oklahoma City responded

Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We agree with you. Frank is an exceptional employee and truly an asset to our sales team. We appreciate your business and look forward to servicing you in the near future. Best Wishes - CW Evans General Manager

April 30, 2017

Best trade value I searched the website for the vehicle I wanted. I contacted Bodie with the stock number of a couple vehicles I was interested in purchasing. He promt More

by SCOTTB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lee, Bodie Turner
May 01, 2017 -

Cavender Ford of Oklahoma City responded

Scott we are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Bodie was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your continued support and business! Best Wishes - CW Evans GM

April 28, 2017

Review of Dealership vs their Service Department I was pleased at the purchase of my car. I found out a few months later that the place I purchased the car was sold. I started receiving coupons from More

by Johnny Hargis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Camacho
May 04, 2017 -

Cavender Ford of Oklahoma City responded

Mr. Hargis, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm sorry about any miscommunication that may have occurred. Our Service Advisors have been trained at the initial write up of any work order, that once it is completed to review it with the customer and provide an estimate of the associated repair/service cost. Then they obtain the customer’s signature to begin the service work. At the conclusion of the work, when the customer’s paying for the service, our staff presents the completed repair order billing and lets the customer review it before remitting payment. Any questions will be answered by the staff member or Service Advisor. It’s our policy to honor most competitors’ coupons for service work. We apologize again for any confusion or breakdown in communication that might have occurred. We do value you and your business and hope to be able to service you again in the future. Respectfully Jeff Hamstead Service Manager.

April 26, 2017

Great Service Frank Bishop was an awesome salesman. He went above and beyond to make sure my husband and I were satisfied with our purchase. I also really appreciat More

by TLuster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Bishop
Apr 26, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this great review. I know Frank and the team always want the best for their customers and I am glad it shows. Thank you for this review and your business. CW Evans General Manager

April 25, 2017

Excellent Service I went for the Oil Change along with tire rotation and basic inspection. I was overwhelmed with the inspection. They clearly inspected everything, rat More

by subhajit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Franklin
Apr 26, 2017 -

Cavender Ford of Oklahoma City responded

We are happy to hear that we delivered above and beyond what was expected all around. Stop by anytime when you’re craving more of our great tasting coffee and our wonderful service. Thank you for your business and this review. CW Evans General Manager

April 24, 2017

Service was very good compared to joe cooper ford Availability of Jaime was good and she stayed in touch returned phone calls. One deal did not work so worked on another angle. Very energetic More

by phil007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Leake
Apr 26, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for your feedback. We are glad to hear that Jamie has been able to help you in searching for the perfect vehicle that will fit your needs. Please let us know if you need anything else. CW Evans

April 23, 2017

great! I enjoyed working with Jamie. It was very nice to work with a woman for a change.I would gladly recommend her to others. Good job. 👍 More

by Jmayfield
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Leake
Apr 24, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this review. We are happy to hear that Jamie was able to help you during your visit to our dealership. Also, I know Jamie would love any recommendations. Thank you again for this review and for your business. CW Evans General Manager

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