Cavalier Ford Lincoln Greenbrier

This has been absolutely the worst experience ever in the history of us being car owners. My whole family owns fords. First ford makes an engine that leaks coolant into the engine damaging the engine a the history of us being car owners. My whole family owns fords. First ford makes an engine that leaks coolant into the engine damaging the engine and doesn’t put any recall or notice on it. So when you have an issue with coolant leaking and bring it in they sorry can’t recreate the code so we can’t fix and send us home just to come back with the same issue and 3 cylinders out of four bad now mind you a simple Google search shows this is a known issue, which we learned when the car started loosing coolant the second time. So ford is well aware of this and I’m sure so is Cavalier. Our third party warranty sends in a used engine and pays for them to swap any parts out that are not useable on the engine they send but they swap none and put the whole used system on my car and now the used turbo line is bad and their is a leak in the exhaust manifold gasket which they charged my warranty company for replacing and will not take any responsibility. Not to mention that they had my car for two whole months and right after getting it back suddenly we need a new alternator and then a couple weeks after that all the other stuff happened. We literally put 600 miles on the car since they did their repairs. No one there will acknowledge their part or fix what they did they just want to put it on the third party warranty company. Since it’s used they don’t want to stand behind their labor. And not to mention they changed our turbo and all that other stuff and never asked us was that ok or offer to give us any of the parts back that they replaced without our permission. We are a military family and if that’s how they treat their military by taking advantage of them. I am so disappointed and will be sharing our horrible experience with our other military families. More

My husband and I were very please with the whole experience when buying my car on 8/15. Marquese Mingo was our salesman and we were impressed with how he interacted with us and his professionalism. experience when buying my car on 8/15. Marquese Mingo was our salesman and we were impressed with how he interacted with us and his professionalism. There was no pressure & he was able to answer all of our questions. We will definitely be referring Marquese along with Cavalier Ford to our friends and family! I would like to thank them all because I love my new car :) More

As a women I was very hesitant dealing with a Salesman, As a women I was very hesitant dealing with a Salesman, when I was in the market for a new vehicle. A friend of mine told me to contact Richard Sinc As a women I was very hesitant dealing with a Salesman, when I was in the market for a new vehicle. A friend of mine told me to contact Richard Sinclair at Cavalier Ford. I am so happy I did! He has been at Cavalier for over twenty five years. He is extremely knowledgeable, and it shows. I got more money for my trade then I expected, and a beautiful 2018 Expedition. I will definitely tell my family and friends to see Richard Sinclair. More

Hey nick Mayer’s was great. We did a test drive he said I was a good driver for my age and he felt relaxed when he drives with me. Got 1 of my dream cars at 19 I appreciate it you guys 👍🏾 was a good driver for my age and he felt relaxed when he drives with me. Got 1 of my dream cars at 19 I appreciate it you guys 👍🏾 More

Kristi Roush was fantastic and made this the best car buying experience of my life! She listened to everything I wanted in a vehicle and personally went to a second dealer to pick up my dream car for a t buying experience of my life! She listened to everything I wanted in a vehicle and personally went to a second dealer to pick up my dream car for a test drive the next day. I had gone to a couple other dealerships the same day I met her and immediately knew she was more professional, pleasant, and accommodating than the rest by a mile. I couldn’t be happier with my purchase or Kristi’s hard work to find me the perfect vehicle at an even better price. More

Richard Sinclair& Greenbrier Ford was excellent!, personable, professional,most important!! a "Man of his Word"took care of all my needs concerning my car purchase & gave me "piece of mind' it will b personable, professional,most important!! a "Man of his Word"took care of all my needs concerning my car purchase & gave me "piece of mind' it will be taken care of, also Mark,(manager) was great. "Great Team!!! Would refer to friend & anyone purchasing a vehicle. More