Castle Rock Chrysler Dodge Jeep Ram
Castle Rock, CO
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539 Reviews of Castle Rock Chrysler Dodge Jeep Ram
If I could give you negative stars, believe me I would. I have been waiting since 12/22 for a loner vehicle, which I was told would be provided to me by the extended warranty I was conned into purchasing. I have been waiting since 12/22 for a loner vehicle, which I was told would be provided to me by the extended warranty I was conned into purchasing. My Jeep has needed repairs since at least November of last year, however because I can not get a loner vehicle, I've had to wait since last December, continually rescheduling the appointment. I have told anybody that hears my voice yo NEVER EVER purchase ANYTHING from your dealership. I have even left messages, both on the phone and written ones taped to the manager's computer, with NO return call EVER!! How can a dealership ONLY care when they are selling the vehicle however don't give a xxxx about the customers after they are signed!! This has not only happened to me but others that I have direct knowledge of. The,service department is by far the WORST service department I have EVER encountered. Almost every time I need to get something done, I have to file a complaint with Jeep and go that route to accomplish anything!! More
This dealership made buying my 2020 Ram one of the easiest processes I’ve ever been through! They weren’t “salesy” or pushy, I got a fantastic deal on the exact vehicle I needed!! They filled up the f easiest processes I’ve ever been through! They weren’t “salesy” or pushy, I got a fantastic deal on the exact vehicle I needed!! They filled up the fuel tank and detailed the inside and outside without me even having to ask! I would go out of my way to purchase a vehicle from them again and again! More
The general manager, Dennis, went way above the call of duty in helping me. As did my salesperson, Sam. I have purchased many cars in my adult life and this was the easiest, and most pleasant car-buying ex duty in helping me. As did my salesperson, Sam. I have purchased many cars in my adult life and this was the easiest, and most pleasant car-buying experience I’ve ever had. I cannot thank these gentleman enough as I was dreading the rigamarole that usually comes with purchasing a car. More
The team was very professional and helpful and friendly didn’t make me uncomfortable just loved the experience if I needed another car tats we’re I would go 😁 Thank all of you for putting me in the car o didn’t make me uncomfortable just loved the experience if I needed another car tats we’re I would go 😁 Thank all of you for putting me in the car of my dreams❤️ More
Everyone that we worked with at the dealership was wonderful to work with. They all worked to make the entire process a pleasant experience. I would highly recommend them. wonderful to work with. They all worked to make the entire process a pleasant experience. I would highly recommend them. More