Castle Rock Chevrolet GMC - Service Center

Amazing Great customer service. My service rep was amazing. Work with me with the correct price. I highly recommend this dealer for service. Thank you again Great customer service. My service rep was amazing. Work with me with the correct price. I highly recommend this dealer for service. Thank you again Medved. More

Recall items I have been trying for several months to get my recall items taken care of, with no avail, in dealing with another company. I called Castle rock Med I have been trying for several months to get my recall items taken care of, with no avail, in dealing with another company. I called Castle rock MedVed and service manager Tim took care of my needs right away, and checked for the recalled items, and had me scheduled within 24 hours. After dropping my vehicle off, within several hours The work had been completed, to my great satisfaction. I would recommend them to anyone of my friends or family, I felt they did an excellent job. More

Great Experience! Greeted immediately upon arrival. Work completed in a very timely manner. Had a few questions regarding my new vehicle and everything was answered com Greeted immediately upon arrival. Work completed in a very timely manner. Had a few questions regarding my new vehicle and everything was answered completely. Very knowledgeable service people. More

Warranty work The team took great care of me and made sure my truck was fixed in a timely manner. I will be bring my truck back if needed. The team took great care of me and made sure my truck was fixed in a timely manner. I will be bring my truck back if needed. More

Castle Rock Chevy Service I have a 2009 Hummer HT3 that has been serviced at Castle Rock Chevy since I bought it (at a different dealership). It has nearly 110,000 miles on it I have a 2009 Hummer HT3 that has been serviced at Castle Rock Chevy since I bought it (at a different dealership). It has nearly 110,000 miles on it now, but it is still in great shape. What is important about that? The employees at Medved Chevy Service treat me like family. I'm greeted by first name EVERY time I go in there. Recently, my granddaughter was out here to visit from Iowa, and her foreign car needed an oil change to avoid voiding the warranty. I called Tim Konitshek--no problem. We got service the next day. In and out in less than an hour. Most recently, I needed an oil change on the Hummer. I made an appointment in advance. When I got there, I was greeted by name, and Tim asked if everything was OK. Mechanically, YES, but I told him my only problem was that it was dirty due to winter driving. It was kind of a joke, but Medved serviced the Hummer and washed it. Again--in and out in less than an hour. Service like that happens because they CARE. No matter where I buy my next vehicle, I'll get it serviced at Medved Castle Rock. If I was King of the World for one day, I wish the Medved Sales staff would realize that one of their best selling points is the performance of their service department. To be fair, my last vehicle purchase was in 2009, so maybe the sales staff has improved. Due to the excellent service, I'm willing to give them a chance to earn my business on a new purchase. More

Outstanding Service As usual, Medved delivered outstanding service. I am not sure how more words can express the outstanding service Medved's service department delivers As usual, Medved delivered outstanding service. I am not sure how more words can express the outstanding service Medved's service department delivers on a regular basis. Outstanding Service. More

Amazing. I love the guys who work the front desk there. The guys that work the front desk are so professional and friendly. They truly make you feel taken care of. I would go to MedVed Castle Rock over an The guys that work the front desk are so professional and friendly. They truly make you feel taken care of. I would go to MedVed Castle Rock over and over again. More

Quick and dependable This service department has greatly improved. Tim was friendly and able to answer my questions promptly. The only improvement I would suggest is lower This service department has greatly improved. Tim was friendly and able to answer my questions promptly. The only improvement I would suggest is lowering dealer OEM part prices. More

Tim was awsome!!! The service team got me right in and right out. No waiting and they were busy as well. A job well done. The service team got me right in and right out. No waiting and they were busy as well. A job well done. More

Service Tim In the service Dept did an outstanding job of customer service. He took care of our service call in his usual professional manner, He is trully Tim In the service Dept did an outstanding job of customer service. He took care of our service call in his usual professional manner, He is trully an asset to Medved . More