Castle Rock Chevrolet GMC - Service Center

The crew @ MedVed is great Tim made sure all was good! the service was done very quick and got me on my way! Thanks for having a service center in Castle Rock Colorado Tim made sure all was good! the service was done very quick and got me on my way! Thanks for having a service center in Castle Rock Colorado More

Customer focused service! I live 3 hours west of the Castle Rock Medved and scheduled my service appointment thru the on line OnStar app for a tire rotation and oil change arou I live 3 hours west of the Castle Rock Medved and scheduled my service appointment thru the on line OnStar app for a tire rotation and oil change around my travel schedule in and out of the Denver Airport. My flight schedule changed and I thought I was going to have to cancel my regularly scheduled appointment. Instead they changed my appointment to meet my schedule and were prompt to get me back on my way! More

Service department Dealer service department was helpful and friendly. They listened to what I wanted and delivered everything I needed. I will use this dealership for a Dealer service department was helpful and friendly. They listened to what I wanted and delivered everything I needed. I will use this dealership for all my future needs. More

The best customer service ever! Every time I come to Medved for service, we are welcomed with a smile by everyone on staff. They do a wonderful job, and I am never disappointed. Th Every time I come to Medved for service, we are welcomed with a smile by everyone on staff. They do a wonderful job, and I am never disappointed. The center cap to one of our wheels fell off and they replaced and installed it free of charge, 'a courtesy for being a valued customer' as Tim the service manager described it. I highly recommend Medved for service and sales, and will continue to use them for all of my vehicle needs. More

First Time Service I brought my car in for its first service and was told it would take about an hour. They completed the service in 40 minutes. The work done was exce I brought my car in for its first service and was told it would take about an hour. They completed the service in 40 minutes. The work done was exceptional. I'm a very happy Medved customer. More

Oil change, recall and tire rotation. Everything went well as promised. Tim was professional and friendly in service. Service area and office were clean and presented very well to myself Everything went well as promised. Tim was professional and friendly in service. Service area and office were clean and presented very well to myself as a customer. More

unknown water source in trunk? I was experiencing a mysterious issue whereby water was getting into the trunk of my new Impala from an unidentifiable location and the Medved Castle I was experiencing a mysterious issue whereby water was getting into the trunk of my new Impala from an unidentifiable location and the Medved Castle Rock Team identified and corrected the problem for me in only one day..... I want to let everyone out there, that is in the market for a new car, or just needing Quality Service on your present vehicle know that you will be in Excellent Hands, For Life, if you choose the Castle Rock Medved Chevrolet Team..... A Special Thank You from me to (Tim, Steve, Bryan, & Kevin) the members of the Medved Team that assisted me..... More

Excellence in customer service We (my wife and I) have been dealing with Medved since the purchase of our 2008 Tahoe. We also have a 2001 Cadillac DTS. When we need service or ass We (my wife and I) have been dealing with Medved since the purchase of our 2008 Tahoe. We also have a 2001 Cadillac DTS. When we need service or assistance with these vehicles we schedule work with Medved Service Consultants. For approximately the last four years we have exclusively dealt with Doug Greer since he is primarily on the Cadillac side of Medved operations. Doug has always worked with us to arrange timely service and repairs to both vehicles. He has always called in advance if the cost to perform unexpected work was required and provided an estimated cost to see if we wanted the work performed. We had one instance when an elderly aunt was having problems with her Ford Expedition and Doug worked for us to solve the problem which meant replacing the fuel pump. In our dealings with Doug we have always been treated with respect, honesty, and willingness to solve problems in a timely and cost effective manner. Doug represents excellence in a business devoted to serving customer needs; a business that has been elsewhere portrayed as untrustworthy. In the "Vehicle brand serviced" questioned below please note that besides Cadillac, we have had service for a Tahoe and a Ford Expedition Sport Trac More

Great Srevice Everyone was very helpful with what I needed. They were able to answer all my questions and ordered in the parts my vehicle needed. I dropped off my c Everyone was very helpful with what I needed. They were able to answer all my questions and ordered in the parts my vehicle needed. I dropped off my car and picked it up in a timely manner. Overall the experience was great. More

Oustanding Service I enjoyed the new waiting area. As always, the professionalism and knowledge of those who work in the service center exceeds my expectations. I would I enjoyed the new waiting area. As always, the professionalism and knowledge of those who work in the service center exceeds my expectations. I would recommend this service center to anyone who has a General Motors or Chevy motor vehicle. Oh, and you guys should give Tim a raise. He has been outstanding in the three plus years I have been going to Medved. More