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Castle Chevrolet GMC McHenry

McHenry, IL

4.6
2,633 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,633 reviews

June 24, 2021

They valued my car well below Kelly blue book by six thousand dollars. It was very very disrespectful to get that offer on a car that is only a year old. More

by Dennisw1805
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Rigsby
Jun 24, 2021 -

Castle Chevrolet GMC McHenry responded

Dennis, We are sorry to hear you don't feel you were given enough for your trade. In review of your transaction, the KBB offer is an estimate. Your in person appraisal takes in to account depreciation, mileage, wear and tear etc. That being said, we believed offering you $18,500 for your 2019 Mitsubishi Eclipse Cross was a fair value at current market conditions. We tried to be honest, fair and upfront. This was even more important for your transaction as we were initially told your vehicle was paid off but found out money was owed on it.

June 24, 2021

Shane was very friendly, and really made it feel like he wanted me to get the best price possible. More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Rigsby
Jun 24, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for the kind review and choosing Gary Lan Auto Group. We truly appreciate your business and hope you love your new ride!

June 23, 2021

Great customer service & I love my car. Very organized and polite More

by Kesibuffkin12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
Jun 24, 2021 -

Castle Chevrolet GMC McHenry responded

Congrats on your new vehicle and thank you for choosing Gary Lang. We are grateful for your business and hope you have a great Summer!

June 23, 2021

The Sales staff is very knowledgeable and helped with all the questions. Everything went quickly except for finance. Since over 20 cars were sold that day, they were backed up. More

by ED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski, Dave Schultz
Jun 23, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for the kind review and choosing Gary Lang Auto Group. We appreciate your business and hope you have a wonderful Summer in your new ride!

June 23, 2021

I’m a repeat customer and couldn’t be happier with my 2 new 2020 vehicles (Kia Sportage & Cadillac CT4)! The staff takes professionalism & knowledge to another level. Bravo Gary Lang Auto Group! More

by Verbackboys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Loredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for visiting us again for your vehicle purchases. We appreciate the opportunity to again earn your trust!

June 23, 2021

Great dealership to work with buying a new car and taking our trade-in. More

by Mr. E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski, Jason Emery, Thomas Jackson
Jun 23, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you very much for trusting us with your business. We are very grateful and hope you love your new ride!

June 23, 2021

very good experience, they treated us very well, erick is very kind and he was very patient with all our questions THANK YOU Erick. More

by Magyvelazquezz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Loredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang for your vehicle purchase. We appreciate the opportunity to earn your trust and hope you love your new car!

June 23, 2021

The process was super quick & easy ! They got me in & out with no issues. I highly recommend dealing with mrs. NICOLE ! SHE IS THE BEST & got me an awesome deal on my 2021 Chevy equinox ! More

by neek0710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MRS. NICOLE , Jeff Vicari, Sebastian Quercia
June 23, 2021

They did everything they could so that we could get approved for our new kia stinger. I am super thankful and very happy with the experience. More

by Damaris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski, Nick Ludford, Shane Rigsby
Jun 23, 2021 -

Castle Chevrolet GMC McHenry responded

Congrats on your new KIA Stinger and thank you for allowing us to earn your business!

June 22, 2021

My experience at Gar Lang Auto Group demonstrated to me the high level of integrity of customer service offered by this firm and especially by Shane Rigsby to be of the highest calibre. More

by Bpedersen411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Romero 5 stars, Shane Rigsby
Jun 23, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so very much for visiting Gary Lang and giving us the opportunity to earn your business. We hope you love your new ride!

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