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Castle Chevrolet GMC McHenry
McHenry, IL
2,633 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience.
At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,633 reviews
June 30, 2021
Absolutely amazing, professional, courteous very helpful and informative. I would strongly recommend Gary Lang and our very professional sales representative Thomas Jackson for any and all Suburu sales. and informative. I would strongly recommend Gary Lang and our very professional sales representative Thomas Jackson for any and all Suburu sales. More
by Suburu outback
Employees Worked With
Jordan Suchowski, Jason Emery, Thomas Jackson
June 30, 2021
Understanding, helpful, and prompt! They wanted to make sure we got what we needed at a great price. Even when the car we are looking at was sold, they made sure we were satisfied customers by accommodatin sure we got what we needed at a great price. Even when the car we are looking at was sold, they made sure we were satisfied customers by accommodating us with something similar & better. More
by zarahbautista
Employees Worked With
Dave Schultz
June 28, 2021
My wife and I purchase two new cars from Gary Lang, specifically Dave Schultz at Gary Lang Kia. One was a finance and one was a lease. It was easily our best experience purchasing a vehicle. Dave was a specifically Dave Schultz at Gary Lang Kia. One was a finance and one was a lease. It was easily our best experience purchasing a vehicle. Dave was a joy to work with. He never pushed anything on us and took care of everything for us. I would, and have, recommended Dave and Gary Lang to anyone I know. We didn’t much deal with anyone else during our two visits, outside of salespersons asking if we needed anything, which was nice, and a salesman named Jeff showing my wife some stuff with her car and putting the plates on. Everyone was very friendly. More
by jheintz11
Employees Worked With
Dave Schultz, Jeff Galanty
June 27, 2021
Marshall and crew were great to work with. Given the state of car buying at the moment I feel we still got a fair deal and Marshall was very personable. state of car buying at the moment I feel we still got a fair deal and Marshall was very personable. More
by Dreyer.af
Employees Worked With
Jordan Suchowski, Brandon Waller, Marshall Drinkwater
June 27, 2021
Working with Kirk was an absolute pleasure, there was no pressure and he was able to help meet out wants and needs. We came in looking at three cars and left with the exact car that was correct for our fam pressure and he was able to help meet out wants and needs. We came in looking at three cars and left with the exact car that was correct for our family. Thank you Kirk!!! UPDATE: With hindsight being 2020 I 100% should have taken my trade in for a second opinion. I came to the dealership with a KBB carmax/truecar trade in value that I thought was a little high at $7,800. It was cut to 4,000 by the dealership, they claimed they would try to sell the car for $7,500-$8,000 and it would need about 2k in work. Welp, just saw it on their site for 10,390... Talk about a slap in the face, ouch. More
by conor.rappaport89
Employees Worked With
Kirk Lundeen
June 25, 2021
10 RED FLAGSLengthy post but worth the read!You will be 10 RED FLAGS Lengthy post but worth the read! You will be taken advantage of, went with my son to purchase his first car in April did not receive pa 10 RED FLAGS Lengthy post but worth the read! You will be taken advantage of, went with my son to purchase his first car in April did not receive paperwork till June. The interest rate was not what we agreed upon and they refuse to call me back after several phone calls! Problem still not resolved! RED FLAG 1 - I had to haggle with Jeff to accept Cars.com price, Gary Lang was higher! Of course didn't know till after test drove! There was no sticker on car. RED FLAG 2 - Was listed as a new car no owner with 2000 miles. They said no sorry it is a used car. We fully expected to get new car interest rate when we arrived, because it was listed as a NEW car. Even scribbled out NEW on our paperwork and hand wrote USED! RED FLAG 3- I went with my 23 year old son to help buy his first car to make sure I asked all the correct questions and hoped he would not get screwed. I feel like we DID ask all the correct questions until the paperwork . BUT AGAIN SHOULD OF WALKED OUT WITH RED FLAG #1 AND #2! RED FLAG #4 They will not give you crap for your trade in! They only offered us $500! We sold it for $2000! RED FLAG #5 Time for financing. I asked if they needed me to co-sign to get a better rate for my son. He said let me try with just his name. He came back and said great news we got it for 1.99%. We don't need you to co-sign. Remember it was listed as a new vehicle and we thought we were getting 0%. Against my better judgement we continued on with the sale. So many hours already invested. RED FLAG #6 We explained we were going to put $7000 down. . My son would put some down and me as well. It is now 4 hours later, at 9:30pm. We live 1 1/2 hours away and I had to be up early. I gave me son my credit card and asked Jeff if it was ok if I left it with him, he said yes! I drove home the car they decided to not give us any money for. I felt comfortable with everything we talked about and he would just sign and drive home. All good right?? Should of remembered the RED FLAGS! RED FLAG #7 Talking to my son the next day, he said that my credit card would not go through for the entire amount, it only accepted $1500 (we did not bring cash and always use our cc, was going to transfer the money later). Umm I call BS! RED FLAG #8 He was able to take the car home and mail the check, but did not come home with any paperwork!!!! I assumed everything was as we discussed! RED FLAG #9 I called my credit card company and they absolutely did not try to run the entire amount we agreed on. Which I understand they get charged a fee, but be honest about it! Either ask us to pay the fee, suck up the cost or tell us up front when I asked if I could leave my cc with my son when I left! RED FLAG #10 We finally received paperwork and auto loan bill and it was 2.99%!!!!!! (again listed as a new car 0%) and I specifically asked if I should use my credit for a lower rate. He congratulated my son and said he got the best rate of 1,99%. I have called and tried to get this cleared up! No one cares, and they stopped returning my phone calls! It was a horrible experience! I would not recommend going here or at least not dealing with Jeff (Sales)or Ivan (Finance) in the Subaru dept. More
by tntlinhart
Employees Worked With
ivan
