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Castle Chevrolet GMC McHenry

McHenry, IL

Overview
Employees
Reviews
Vehicles
4.6
2,633 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,633 reviews

October 03, 2021

Stopped in to look for a new vehicle for our 15 year old daughter that will be turning 16 May 2022. They sat down and explained our options and how long it would take to order one and receive in time. While More

by Nickfeldt1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole , Jake Lee, Jeff Vicari, Sebastian Quercia
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Oct 04, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so very much for giving us the opportunity to earn your business. We truly appreciate it and hope you love your new rides!

October 03, 2021

Excellent customer service! Gary Lang made my car buying experience smooth and pleasant. Multiple members of the Gary Lang team went out of their way to make sure I was well taken care of. More

by stephuzza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan, Nick Ludford, Matt Loescher, Shane Rigsby
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Oct 04, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for the great review and allowing us to earn your business. We truly appreciate it hope you love your new ride!

October 02, 2021

Easy to find. Every one very friendly. Conversations Easy to find. Every one very friendly. Conversations about the sales part very quick. Conversations about why a new car helped them understand the c More

by Joschubert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady with all the paperwork , Zak Eichmann, Jade Wheeler
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Oct 04, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for allowing us to earn your business. We truly appreciate it and hope you love your new ride!

October 02, 2021

They’re very quick & efficient. They provided me with what I was looking for & were willing to negotiate in terms of price. The quality of the cars is by far the best in the mchenry & lake county area. B More

by Anayeli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Andrew Weitzner, Michael Gonzalez
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Oct 04, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for your review and allowing us to earn your business. We truly appreciate it and hope you love your new ride!

October 02, 2021

I couldn't have gotten my car without the whole team's awesome work. They are the best at what they do. Thank you!!! More

by Happy21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Eichmann, Sebastian Quercia
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Oct 04, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for the kind review and allowing us to earn your trust. We truly appreciate your business!

October 01, 2021

Shane was a wonderful salesmen and I will recommend both him and gelarylang to anyone looking for a car. More

by Jace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Emery, Shane Rigsby, Jade Wheeler
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Oct 01, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group for your vehicle purchase. We appreciate the opportunity to earn your business!

September 28, 2021

The easiest car buying experience EVER! Friendly staff and answered all my questions!! Thank you!! More

by giacchettij
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez
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Sep 29, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for the kind review and choosing Gary Lang Auto Group. We truly appreciate you giving us the opportunity to earn your business and hope you love your new vehicle!

September 22, 2021

I had a very positive experience with Gary Lang. Went in to buy my first ever vehicle and trade in a motorcycle. They were very receptive to the trade and we’re able to work with to till we came to an agree More

by tooscarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastion, Jeff Vicari, Danny Quinn
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Sep 22, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group. We truly appreciate your business and the opportunity to assist you! Congrats on your first new vehicle!

September 16, 2021

I was greeted By Thomas I felt I was going to be taken I was greeted By Thomas I felt I was going to be taken care of More

by Hillardtonja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski, Thomas Jackson
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Sep 16, 2021 -

Castle Chevrolet GMC McHenry responded

Very good to hear and thank you for the review. We are grateful for your business and the opportunity to assist you!

Sep 16, 2021 -

Hillardtonja responded

As long as you are in business anytime I see someone in need of an automobile, I'll most definitely send them your way... I absolutely love love love my new vehicle and your team was amazing... Thank you for being so kind Tonja

Sep 16, 2021 -

Castle Chevrolet GMC McHenry responded

Wow! Thank you so much Tonja!

September 14, 2021

Went to look at a brand new vehicle only to find it covered in dirt, hair and crumbs everywhere. Vehicle was advertised as 9 miles on it. Odometer shows almost 3400! They had given the car as a rental More

by Gtppower2000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Jackson
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Sep 14, 2021 -

Castle Chevrolet GMC McHenry responded

Rick, When you arrived to our dealership on Friday, Thomas mentioned to you that this vehicle was leant out to another customer who was using it to commute to and from her job. Therefore, the vehicle would obviously have more miles than 9 on it and in this case, Thomas had no idea how many that might be upon the vehicle's return. He also mentioned that he would contact you on Monday to let you know the vehicle was back in stock and would be clean and ready for you to test drive. Unfortunately, you came to the dealership prior to that phone call from him. The vehicle had only been returned minutes prior to your arrival and Thomas was not given time to check the odometer or have the vehicle detailed. In addition, if this vehicle was of interest to you, we could of ordered one with no miles or possibly dealer traded for one similar. Thomas is one of our best in customer service and by no means was this intentional. We do apologize that you feel that way.

Sep 14, 2021 -

Gtppower2000 responded

First off, Thomas never mentioned that to us that Friday that the vehicle was being used for someone to take to and from work. He told us that the vehicle was “leant” to someone that day so obviously yes, I know more than 9 miles would be on it, but almost 3400! Secondly, why don’t you look at Thomas’s emails because he emailed me Monday confirming me to be there at 5pm for our appointment. I replied and said 515pm. I never even received a phone call from him. Maybe check his call history to make sure he had the right number because he also said he would text us. Either way, I feel this was terrible service and communication on your part. I will be taking my business elsewhere. No more contact from anyone there is needed.

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