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Castle Chevrolet GMC McHenry

McHenry, IL

Overview
Employees
Reviews
Vehicles
4.5
2,625 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,625 reviews

April 16, 2022

Kyle is and outstanding salesperson, very respectfuland answered our questions. Highly recommend anyone looking for a GM vehicle to seek him out. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lee, Kyle Jones
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Apr 19, 2022 -

Castle Chevrolet GMC McHenry responded

Thank you so much for your kind review Steve. We truly appreciate your business and hope you love your new ride!

April 16, 2022

They took very good care off me and worked with me on every step for my car More

by Carmen.miramontes15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle jones
Report | Print
Apr 18, 2022 -

Castle Chevrolet GMC McHenry responded

Thankyou so much for choosing Gary Lang Auto Group! We truly appreciate your business!

April 07, 2022

You guys are the best Thank you so much, and if I ever need to buy an other car, I’ll go to Garylang More

by José gaspar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Loredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Loredo
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Apr 11, 2022 -

Castle Chevrolet GMC McHenry responded

Thank you so much for the kind review! We truly appreciate your business!

April 05, 2022

Alex was great. Polite, well informed, personable, and helpful. He and the rest of the staff at Gary Lang made us feel right at home. I would highly recommend Alex t More

by cdaggert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Cherry, Jason Emery, Alex Williams
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Apr 05, 2022 -

Castle Chevrolet GMC McHenry responded

Thank you so much for the kind review and choosing Gary Lang Auto Group. We truly appreciate your business and hope you love your new ride!

April 02, 2022

He did his best work to get me into a great car that was at a good price for me! More

by keeganmcchristian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson, Michael Gonzalez
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Apr 11, 2022 -

Castle Chevrolet GMC McHenry responded

Thank you very much for your kind words and choosing Gary Lang Auto Group. We truly appreciate your business!

April 02, 2022

Want 10k over msrp on ev6. Price displayed on website didn't reflect this, so pretty much the old bait and switch. You'd think dealers would have noticed ford taking the EV's More

by Qdm
Recommend Dealer
No
Employees Worked With
Jason Emery, David Hentka
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Apr 11, 2022 -

Castle Chevrolet GMC McHenry responded

We appreciate your review. Gary Lang Kia has a better selection than most of the dealers in our area because we purchased new EV6's from other Kia dealers around the country. In doing so, we have had to paid over MSRP for some of these vehicles to be part of our selection. With that being said, we are in the business to make a profit but will not do so at the expense of our integrity by price gauging. Again, please shop online and note that most dealerships are charging over MSRP on a wide variety of vehicles. Good luck in your search.

Apr 11, 2022 -

Qdm responded

My complaint wasn't that you chose to gouge, it was that you chose to let me engage with the dealership while thinking the price was at msrp as listed on your website, only to be informed that the price GOUGE would be 10k over msrp. Sir, you should step outside and look at the sign on your dealership... It says KIA, lol. Who do you think you are trying to GOUGE 10k on a Kia. LOL.

Apr 11, 2022 -

Castle Chevrolet GMC McHenry responded

Again, not gouging anyone. Low supply, high demand and we are doing everything we can to bring more of these sought-after vehicles into the market. In doing so, we are paying more to bring these vehicles to our customers. As a side note, our sign does say KIA and we are proud to have that brand. As you can see, J.D. Powers is continually impressed by KIA's growth in quality and standards not only with the EV6 but across all KIA brand segments. There is a reason these vehicles are going up in price> Kia Owners Reported Fewest Quality Issues Within the First 90 Days of Ownership in the U.S. Kia #1 mass-market brand for the sixth consecutive year More J.D. Power Awards for Initial Quality than any other brand, two years in a row The Forte, Sedona, Sorento and Soul each topped their respective segments IRVINE, Calif., June 24, 2020 — Kia ranked number one in the industry1 today by J.D. Power in the 2020 U.S. Initial Quality Study (IQS), with a reported 136 problems per 100 vehicles. And for the sixth consecutive year, Kia is the number one mass-market automotive brand. “An exceptional run,” said Dave Sargent, Vice President, Automotive Quality, J.D. Power. Kia’s continued success in IQS was led by having two models – Forte and Soul -- included among the top 10 vehicles in the industry. Kia also had segment-best performances from Forte (Compact Car), Sedona (Minivan), Sorento (Upper Midsize SUV) and Soul (Small SUV). “Returning to number one in the industry and the top of J.D. Power’s U.S. Initial Quality Study among all mass-market brands for the sixth consecutive year is an enormous honor and a reminder to keep striving to be the best we can be,” said Sean Yoon, president & CEO, Kia Motors North America & Kia Motors America. “With 4 segment winners – and 4 additional models ranking among the top three in their respective segments – Kia’s ‘Give It Everything’ brand philosophy continues to bear fruit in the extremely competitive automotive market.” The annual report analyzed responses from 87,282 respondents with regards to 189 vehicle series across 26 segments. Vehicles were evaluated on driving experience, engine and transmission performance and a broad range of quality issues reported by vehicle owners.

Apr 11, 2022 -

Qdm responded

wow, all that good press and you chose to throw it all away by gouging customers 10k over msrp. We bought a hybrid rav4 last december and they could have tried to gouge too, but the toyota dealer didn't. That shows a level of class that you don't have. Also, the forte is on the consumer reports list of cars customers are least likely to buy again...

Apr 12, 2022 -

Castle Chevrolet GMC McHenry responded

Sir, there is no reason for your combative responses seeing as you have already purchased a vehicle. If you do not wish to purchase a vehicle here, that is your choice, but we do ask that you discontinue your antagonistic banter. Thank you and have a good day.

Apr 16, 2022 -

Qdm responded

I left a 1 star review for you here simply because you listed your vehicle on your website for 10k less than what your actual selling price was in store. Sorry if this independent review site isn't a safe space for dealers. Frankly, any IL resident that reads this should email their representative and demand the same regulation as other retailers. You don't see Target or walmart adding a markup at the register over the price on the shelf, why should you get away with it? Also, you monopolizing all the cars in the region and reselling them at a high markup while calling it a service to your customers is just sociopathic for money. I'd call it un-american, but monopolizing and overpricing seems to be totally american right now... And lastly, in response to your 4/11 post... it struck me as sad actually that so many thousands of people at Kia have researched, sourced, built and marketed a product to those positive results, all to just have the name dragged down to garbage just because some greedy dealers here in america are running around buying the available cars and jacking up the price and screwing its customers in the final step to market. I'm sure they are seeing this happen and are just hanging their heads in embarrassment and shame.

March 31, 2022

My husband and I purchased a car from Kyle. He was OUTSTANDING. He was efficient, caring, outgoing, and very good at what he does. He listened to our wants and needs and gave us everything we a More

by Josevelaz17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jones
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Mar 31, 2022 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group for your vehicle purchase. We truly appreciate your business!

March 26, 2022

It's been a great experience at Gary Lang Chevrolet. Kyle is a very friendly salesman. He made us feel very comfortable and not pressuring. More

by despotovicm54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jones
Report | Print
Mar 28, 2022 -

Castle Chevrolet GMC McHenry responded

Thank you for the kind review and choosing Gary Lang Auto Group. We truly appreciate your business!

March 26, 2022

Wildly overpriced. Gary Lang is a huge fan of price gouging. EVs are at an all time high across the country, but Gary Lang puts the 'not nice' in overprice. They even More

by broomstreettd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them.
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Mar 28, 2022 -

Castle Chevrolet GMC McHenry responded

Good day, Gary Lang is not a huge fan of gauging anyone. The EV6 is a highly sought-after new model and most dealerships have little to no inventory while we have 6 on our premises and are more than willing to work with you. Dealerships in the Chicagoland area are asking $10,000 - $25,000 over MSRP while dealerships in New York and California are asking up words of $40,000 over MSRP. If you have any further questions about pricing on different trim level EV6's, please feel free to contact Gary Lang KIA at 915-385-2100.

March 24, 2022

Super clean and very nice people! The truck was exactly a explained. They made a good deal More

by Ridernick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jones
Report | Print
Mar 28, 2022 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group. We truly appreciate your business!

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