Casey Volkswagen Subaru

A Very Good Experience I titled this review "A Very Good Experience" because that accurately describes the situation of my buying a car. I went to the dealership just to lo I titled this review "A Very Good Experience" because that accurately describes the situation of my buying a car. I went to the dealership just to look but I left with a car that I like very much mostly because I really like the Subaru Forester (this is my 4th one), but also because of the way in which the sales associate, David Ratcliff, treated me. What really struck me was that he didn't treat me condescendingly because I'm a woman, something that has happened in the past. He also did not use high pressure tactics; he gave me time to make up my own mind at the same time that he presented the reasons why the 2015 Subaru Forester was such a good buy. Finally, he very patiently (and, again, not in a condescending manner) explained how some of the newer features work on the car. I never think of buying a car as a "great" experience, but this occasion came very close. I give the dealership and the sales associate very high marks for all of the above reasons. More

Returning Customer I recently bought a 2015 Subaru STI from Casey Subaru as a returning customer. I traded a WRX which I bought from them back in 2011. My sales person, I recently bought a 2015 Subaru STI from Casey Subaru as a returning customer. I traded a WRX which I bought from them back in 2011. My sales person, David Ratcliff, was extremely helpful and knowledgeable with the cars(s). The whole transaction was fairly smooth and am one happy happy and proud owner of another Subaru. I would recommend this dealership to friends/family and will continue my business as long as I am in the area. More

Happy customer Very happy with subaru outback purchase. Staff is very friendly and knowledgeable. Highly recommend purchasing vehicle with Casey Subaru. Great experi Very happy with subaru outback purchase. Staff is very friendly and knowledgeable. Highly recommend purchasing vehicle with Casey Subaru. Great experience and very satisfied with my purchase. More

Great car buying experience My wife and I decided to take advantage of the Memorial Day sales to start shopping for a new car. We started at Casey Subaru to test drive the Cross My wife and I decided to take advantage of the Memorial Day sales to start shopping for a new car. We started at Casey Subaru to test drive the Crosstrek. We were promptly greeted by Joel who showed us all of the cars that would fit our needs. It was truly a no pressure sales atmosphere. Joel was attentive without being intrusive. He was knowledgeable and helpful. Joel patiently waited while I tinkered with my iPhone to decide on the price I was willing to pay. He even offered to let me use his computer so that I would get the best deal possible. We traded a vehicle in as well and the dealership was very up front and forward and offered a very fair deal. We are very pleased with the new car and the car buying experience we had. More

2014 Passat TDI SEL I came in for a test drive last minute on MOTHER'S DAY, service and negotiation where so easy and accommodating, I left with my brand new car about 3 I came in for a test drive last minute on MOTHER'S DAY, service and negotiation where so easy and accommodating, I left with my brand new car about 3 hours later. David Ratcliff was very attentive, Travis Wynn made sure all the banking was good to go and James Burley made the signing the easiest I've gone through so far. I've owned 8 vehicles by now and this was by far the best customer service experience I've ever had. I would recommend these guys any day! More

Outstanding Experience!!!! I love my new 2014 Passat!!! David Ratcliff was the first one to approach me extremely friendly and helpful even though I kept disappearing on him whe I love my new 2014 Passat!!! David Ratcliff was the first one to approach me extremely friendly and helpful even though I kept disappearing on him when he would turn his head to show me another car, but he kept up with me!!! The experience with Casey Volkswagen was the best I have had thus far in car purchasing a great staff from David, Dana and James they deserve the highest recommendation for being an awesome team. David was patient, knowledgeable, friendly and just an all around good guy, when in the market to purchase another vehicle preferably a Volkswagen I would definitely choose Casey Volkswagen and have David as my go to guy. Great job! Outstanding Experience!!! More

Great experience! I walked in to this dealership after going to other dealerships that were not friendly and did not take me seriously. When I was so discouraged about I walked in to this dealership after going to other dealerships that were not friendly and did not take me seriously. When I was so discouraged about buying a car, Felix and Travis were exactly what I wanted and needed in helping me with my first huge purchase. They were friendly, welcoming, patient, understanding, knowledgeable, and were willing to work with me. I am more than satisfied with my experience. I love my new car and am so thankful to Felix and Travis for helping me get the car of my dreams! Thank you guys! More

Great shopping experience Felix is a knowledgable employee and an excellent sales person. He was able to answer all my questions thoroughly, and successfully assisted me in sel Felix is a knowledgable employee and an excellent sales person. He was able to answer all my questions thoroughly, and successfully assisted me in selecting a vehicle that met both my needs and price range. I have, and will continue to recommend Casey Volkswagon/Subaru to friends and family. More

FANTASTIC shopping experience! I've never enjoyed car shopping, but the team at Casey quickly dispelled all the dreaded myths about the car-buying experience. It was clear right I've never enjoyed car shopping, but the team at Casey quickly dispelled all the dreaded myths about the car-buying experience. It was clear right away that these people were pros. Not just about their product, but about how to treat a customer. Not only did I feel good about the fairness of my trade and price for the car, I actually had fun from the entire time! Best of all, I never felt pressure from anyone; they approached the sale with the kind of class and integrity rarely seen today. A special thanks to Felix and the rest of the Casey team for being a class act; you have a customer for life! More

Best Sales experience Ever I purchased a 2014 Volkswagen Passat from Joel Morancy in April of 2014, I have to honestly say that this was the most pleasant sale ever. I was in th I purchased a 2014 Volkswagen Passat from Joel Morancy in April of 2014, I have to honestly say that this was the most pleasant sale ever. I was in the market for a used Jetta when Joel recommended the Passat I tought that it was truly out of my price range. I would recommend this gentleman in a heartbeat. From the beginning there was no pressure what so ever. I came with my USAA certificate and not only was my price honored, the sales manager Travis rolled out the red carpet for me by going out of his way to get me approved from wells fargo financing. I shopped around at Southern VW, Checkered Flag and Greenbrier VW they would run my Credit 15+ and brought my score down by almost 20 points and had the nerve to ask me to bring a Co-signer. Even after that Casey still got me approved. So if you are in the market for a new Subaru or Volkswagen definitely check out what Joel can do for you before you go somewhere else. I even checked with Kelly-blue book and my Car appraised for more than I paid for..... Thanks a lot you Guys you earned my b-ness for the future.......Ron More