Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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good day @ casey Anthony was awesome I feel very happy with my buy today.... Very friendly and knowledgeable. I purchased a Jetta didn't know anything about it and no Anthony was awesome I feel very happy with my buy today.... Very friendly and knowledgeable. I purchased a Jetta didn't know anything about it and now it may be my favorite car!!!! More
Best car experience I have every had!! Had a great car purchasing experience at Casey Subaru. Travaris was just awesome. He drove about an hour to come pick-me to take me to the dealership Had a great car purchasing experience at Casey Subaru. Travaris was just awesome. He drove about an hour to come pick-me to take me to the dealership to get the initial paperwork done and a second time so that I can pickup my car when it was ready. One of the best car buying experience I have had. More
Paul Clark truly cares When me and my wife came in to Casey VW Subaru, we had no idea what car we wanted, especially having spent the entire day car shopping. At this point When me and my wife came in to Casey VW Subaru, we had no idea what car we wanted, especially having spent the entire day car shopping. At this point we were even more confused than when we started! But after Paul took the time to figure out exactly what we wanted and how much we wanted to spend, he made the decision for us very easy. He explained the paperwork clearly so we knew what we were signing and provided us the absolute best customer service I have ever had in a car buying experience. Than you Paul for your professionalism, I really appreciate everything and will never buy a car from anyone else! More
the best experience I've had at a car dealership!! I am completely satisfied with the overall customer service experience. The employees they were very friendly and welcoming. Joel, worked with me, and I am completely satisfied with the overall customer service experience. The employees they were very friendly and welcoming. Joel, worked with me, and found me the perfect car for me, within my budget, and everything was completed in a great time range. They showed me the car facts in detail, and broke down everything to me so I will understand exactly how my payments work. I love my car!!!!!! More
new car purchase Positive experience; very professional employees . Special thanks to Travarias, Kait and Travis for assisting us with the purchase of our new car. E Positive experience; very professional employees . Special thanks to Travarias, Kait and Travis for assisting us with the purchase of our new car. Each had a unique role they played in our transaction and all were very knowledgeable, friendly and professional With thanks, Carolyn Gonser and Charles Xander More
very professional I enjoyed coming to Casey today. They did what they could to help me purchase the car I wanted but we were able to find the same model in a earlier ye I enjoyed coming to Casey today. They did what they could to help me purchase the car I wanted but we were able to find the same model in a earlier year and I am very happy with my purchase. More
working even when he's off :-) I met Anthony while he was not working and enjoying free time with friends and as soon as he heard I was car shopping he took the time to sell me on t I met Anthony while he was not working and enjoying free time with friends and as soon as he heard I was car shopping he took the time to sell me on the EXACT car I purchased. He knew all the details off hand and then proceeded to pull up the website and show me pictures. I immediately exchanged info with him and had my vehicle purchased within 24 hours. The entire staff went above and beyond to make my car buying experience simple and painless. More
Didn't buy. Still a great experience. Anthony was a very knowledgeable and friendly salesman. He worked very hard to find me a vehicle which fit out wants and needs. Unfortunately, we foun Anthony was a very knowledgeable and friendly salesman. He worked very hard to find me a vehicle which fit out wants and needs. Unfortunately, we found one sooner at another dealership, but I still appreciate his hard work and attentiveness. I would like to buy my next car from Anthony at Casey VW. More
new gti Just bought a new vw Fri from Casey vw,my sales representative Anthony did a excellent job and it was a great experience.He was able to give me all th Just bought a new vw Fri from Casey vw,my sales representative Anthony did a excellent job and it was a great experience.He was able to give me all the information I needed and was very curteoes More
Another Bait and Switch Let me give you the facts of my experience with Casey Subaru. I was put in contact with Sales Manager Steve Mitchell through a friend and spoke with h Let me give you the facts of my experience with Casey Subaru. I was put in contact with Sales Manager Steve Mitchell through a friend and spoke with him on the phone to get a price quote on a 2015 Impreza hatchback in the Premium trim. He quoted me a price of $19368 which is more than $1500 below the KBB fair purchase price. I was amazed at the price quote and thought my friend must have a lot of pull at this dealership, so on the phone I asked Steve multiple times if he was sure we were talking about the 2015 Impreza hatchback in Premium trim, and not some other car. He assured me multiple times that it was that car. I went to the dealership and we looked at the car to confirm it was the correct car, everything matched up and it was there on the lot. We got the paperwork going for the purchase. Once we started talking price, Steve walked over and said "Oh Ive made a mistake, I quoted you a price on a different car, but its still a premium, lets go look at that one and make sure you're happy with it". We walked outside and they showed me a BASE model impreza SEDAN, not the premium trim and not even a hatchback. This is not just a simple mistake. When I said this would not work and I didnt want the car, Steve started making accusations that I should have known that the price was too good to be true and that it was my fault for not realizing he was talking about a BASE version. There is another review that mentions this dealership did the same thing to him on a WRX, calling it a "Bait and Switch" and I completely agree, thats how this dealership operates so dont trust them. More




