Casey Volkswagen Subaru

Surprisingly humble dealers I have previously checked out other subaru dealers in the area and they are exactly how I expected a car dealership to be. A selection of cars to choo I have previously checked out other subaru dealers in the area and they are exactly how I expected a car dealership to be. A selection of cars to choose from, a sweet-talking dealer and the negotiation afterwards. I knew exactly what I wanted before I even walked in to the dealer and I know exactly the price range I should pay for the car that I am seeking. In this negotiation progress I am constantly being uncomfortably pushed for other cars, other editions or adding needless options even when I told them dealer exactly what I wanted from the get-go. I understand that it is his job to sell but there is a line between selling a product and being pushy. I decided to try at another Subaru dealer a lot further away from where I live. I met Clayton, a dealer at Casey Subaru. Told him what I wanted for the price and he said ok. That was it. There was no trying to persuade me in getting more options or another version of the model that included a gps for $700 more. It was simple, and it was nice. I couldn't ask for anything more. He was nice, polite, considerate and knew his merchandise. When we were quietly waiting for paperwork he made nice small talk. My ideal experience, and that is how it should be. More

Best Dealership in Hampton Roads When I first arrived at Casey Subaru, I was working with Rob Costello. At my initial stop, I was curious to check out the Subaru Crosstrek. Rob work When I first arrived at Casey Subaru, I was working with Rob Costello. At my initial stop, I was curious to check out the Subaru Crosstrek. Rob worked with me very intently to find a deal that was right for me. After driving a few Crosstreks, Rob located the exact Crosstrek that I desired. Upon delivery of my car, the crew wasted no time getting my brand new vehicle ready for me. I will purchase all of my future vehicles from this dealership if I can. The staff was always attentive, helpful, and put their priorities where they needed to be. I was so impressed with my service. Thank you Casey Subaru! Keep up the great service. More

Excellent Service I had a great experience buying my car at this dealership. Clayton Moats was very helpful and knowledgable about all the vehicles I looked at. He was I had a great experience buying my car at this dealership. Clayton Moats was very helpful and knowledgable about all the vehicles I looked at. He was able to answer any questions that I had. This guy's personality is great! I would recommend him if you are looking for a car. More

Great Service Clayton Moats was very helpful in answering all of my questions and working hard to get me the best possible deal. I will certainly recommend him and Clayton Moats was very helpful in answering all of my questions and working hard to get me the best possible deal. I will certainly recommend him and Casey Subaru to anyone looking to buy in the future. Its hard to find good customer service these days so it is very nice when you get GREAT customer service. More

Good experience overall. Love the car, salesman a pleasure to work with. Would certainly purchase another in the future. Hope the service department is as efficient and thorou Love the car, salesman a pleasure to work with. Would certainly purchase another in the future. Hope the service department is as efficient and thorough. More

Very Comfortable and Friendly Environment This dealership was an impressively friendly and comfortable experience. I had the honor of working with the salesman Clayton Moates when I was there. This dealership was an impressively friendly and comfortable experience. I had the honor of working with the salesman Clayton Moates when I was there. He was extremely informative and knowledgeable about the vehicles and their abilities. He never pushed, and never tried to throw me in a deal I wasn't ready for. I could't have imagined a better first time car buying experience. This goes for everyone in the process as well. From Dana Beaudry to Scott Davis to the sales manager Travis Wynn, they were all extremely friendly and easy to work with. They gave you the various options available, answered all the questions I had (and questions was nothing I was in short supply of) and then let me make the decision I felt was best. The thing I truly respected most was that if I didn't want something--an add on, a warranty, etc--all I had to say was no and we moved on. Clayton was able to sell the car without "selling" the car or being that typical salesmen. I walked in knowing about what I wanted and Clayton helped pick a car and a package better then what I was expecting. And for a cheaper price. Awesome job guys! You've earned one happy customer and I've earned one beautiful Crosstrek! More

Love my Subaru - you will, too! y ML500 was totaled. I went looking for something similar within my budget. Clayton and Felix found EXACTLY what I wanted. Travis arranged financing a y ML500 was totaled. I went looking for something similar within my budget. Clayton and Felix found EXACTLY what I wanted. Travis arranged financing and Scott helped me with extended warranties,etc. Everyone was so nice - like family - and that's how they treated me. The gas mileage is great. Go see these folks and get a Forester, too! More

EXCELLENT SALESMAN! My husband and I were looking for a vehicle similar to what we had but with more room. Clayton Moats was more than helpful. He was very knowledgeable My husband and I were looking for a vehicle similar to what we had but with more room. Clayton Moats was more than helpful. He was very knowledgeable of the vehicles he showed us and didn't try to pressure us into anything other than what we were looking for. There was no pressure at all. He has a great personality, very friendly. He makes you feel like you have known him for years. I will definitely recommend him to anyone I know that is looking to purchase a vehicle. More

No pressure salesman I really dread going to look at cars as salesman are usually pushy. My experience here was totally unexpected! I was able to get the information I nee I really dread going to look at cars as salesman are usually pushy. My experience here was totally unexpected! I was able to get the information I needed and wasn't shown anything that I wasn't interested in. Excellent customer service. Knowledgeable about the vehicles. I will definitely recommend my friends to shop here More

Outstanding service for my elderly mother I took my mom to quite a few local dealerships and not one salesman even treated her like a friend, that was until we went to Casey Subaru. Clayton M I took my mom to quite a few local dealerships and not one salesman even treated her like a friend, that was until we went to Casey Subaru. Clayton Moats treated my mother more than just another potential sale. She is constantly complaining and not once did she. Three weeks later, she still speaks highly of Clayton, as well as the whole team. She brags that she knows them all by first name. Thanks guys, I will highly recommend you! More