Casa Ford Lincoln
El Paso, TX
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Josh was one of the best dealers we have ever worked with. He wasn't overly aggressive with the sale and gave us time and space to talk things over when we couldn't decide. He ended up extending an offe with. He wasn't overly aggressive with the sale and gave us time and space to talk things over when we couldn't decide. He ended up extending an offer to us that we just couldn't refuse and we got just about everything we were looking for in a new car and more! We love our 2011 Escape more and more everyday. My husband has already recommended Josh and Casa Ford to a few buddies at work and will continue to do so. We walked into this dealership unsure if we actually were ready to trade in our vehicle and ended up going for it and got something so much better. More
When we visited Casa Ford we met with Mr. Rubio on a Friday evening. He was very helpful in explaining the types of vehicles he has and explained the differences to us. We were looking for a truck to fi Friday evening. He was very helpful in explaining the types of vehicles he has and explained the differences to us. We were looking for a truck to fit a family of five, so he showed us a couple of trucks, and we advised him we were looking for something greatly priced and he showed us the trucks he had on sale, he even lent us one to see if that is what we were looking for. so we kept the truck the whole weekend, and were able to test drive the truck to make sure we like the truck. We went back on Monday and decided that we did not like the color, and he then showed us a F150 that was advertised $24950 for a 2011 V6 super crew. We test drove it and he explained the whole vehicle and we decided that this was the trcuk we needed for the family. We recently made a trip to San Antonio and I called Mr Rubio when we came back because the truck did AWESOME on gas. We drove it for 425 miles before we had to fill it up again. I have had many other vehicles and i must say that the Ford F150 that Mr. Rubio sold me was the best deal that I made in a long time and the price was super!! If you ever need to buy a truck or car please see Mr. Darel Rubio he is funny, and just knows the Ford vehicles as he was able to answer all my questions.Thanks Darel we not only saved money for buying this truck, but on the gas and we were able to spend all the extra savings on the family! Thanks Ford and Mr. Darel or shall we call him Mr. Awesome!!!! More
Mike was a very professional and knowledgeable salesman. He explained all the options and features of the auto. He was very courteous and respectful. The overall atmoshpere at Casa Ford was friendly, cour He explained all the options and features of the auto. He was very courteous and respectful. The overall atmoshpere at Casa Ford was friendly, courteous, and respectful. The overall experience was gratifying. More
Mike was great and helped us find the perfect vehicle for my family. He remembered us as visiting him at the dealership months earlier and briefly discussing a possible trade-in. He took his time and worke my family. He remembered us as visiting him at the dealership months earlier and briefly discussing a possible trade-in. He took his time and worked with us as we browsed all of the SUV's. He helped us to secure the best deal while taking all of the rebates that were available. We love our 2011 Ford Edge and all of the great features that Mike patiently detailed and demonstrated for us. I will recommend Casa Ford and Mike Rivera to anyone looking for a new vehicle. Also thanks to Jeff Curtis for all of the help he provided in an extended warranty and explanation of gap coverages. Casa is a great place to buy a car! More
This is the third car I've bought from Joe and I'll keep buying from him as long as he's selling. From my very first visit, he did an excellent job of not acting like the typical sales person and actually m buying from him as long as he's selling. From my very first visit, he did an excellent job of not acting like the typical sales person and actually made you feel like you've been friends for the longest time. That is exactly what's made it so easy to keep returning and buying more cars from him. Joe goes out of his way to make sure you have the best experience possible when shopping for a car, and when you finally found the car of your dreams he works even more magic by getting you the price you need. I don't know how he does it but if you are just upfront with him, and don't play the haggle game, he will -- somehow -- get you the price you're most comfortable with. Just because you've bought your car doesn't mean your time with Joe is over. He bakes you a chocolate cake! How awesome is that! If it wasn't cool enough that you just bought a nice car, he sweetens the deal (pun intended) with cake. Joe is a solid guy. You can't go wrong if you head over to Casa Ford to ask for his help specifically. Oh, and I almost forgot; the finance lady was also a huge help. I'm so sorry I forgot her name but I think it was Patsy. She helped me by finding money that I didn't know I had. She used the leftover warranty on my trade-in as the down-payment for my new car. They're just full of surprises over there at Casa! More
DARILL RUBION VERY OUTSTANDING SALES GUY. VERY KNOWLEGEBLE ABOUT HIS PRODUCT. HE HELP ME FIND THE RIGHT VEHICLE FOR ME. VERY PRESENTABLE AS WELL, GREAT POSITIVE ATTITUDE TOWARDS THE CUSTOMER. BEST KNOWLEGEBLE ABOUT HIS PRODUCT. HE HELP ME FIND THE RIGHT VEHICLE FOR ME. VERY PRESENTABLE AS WELL, GREAT POSITIVE ATTITUDE TOWARDS THE CUSTOMER. BEST CUSTOMER SERVICE I EVER HAD IN DEALERS. More
The reason for our visit to Casa Ford was to get information about a new car. My family was greeted by Darrell Rubio, from the start Mr. Rubio was very friendly and made our car search great. We act information about a new car. My family was greeted by Darrell Rubio, from the start Mr. Rubio was very friendly and made our car search great. We actually ended up buying a new F-150 and the process was very good. The entire staff at Casa Ford was very helpfull in helping us with our trade in and making our car buying procees a great one. I would recommed this dealership to all of my friends and family and also would recommend Mr. Rubio as the salesman, as he made our car buying experience a good and enjoyable one. Jorge and Rebecca Gaspar More
My wife and I went to Casa looking for a used truck, when we got there we were greeted by Darrell Rubio, usually I like to look around by myself before talking to a sales man, because my experience has been we got there we were greeted by Darrell Rubio, usually I like to look around by myself before talking to a sales man, because my experience has been that they are usually over bearing and just want to make a sell. Darrell was friendly and professional and he made us feel like he had our best interest at heart. I have been to dealership where they are only concerned about making a sale and that’s it. But Darrell took his time and showed us what they had to offer and gave us all the pros and cons. It continued inside the dealership with Alex Aguirre and Patsy Soto. Alex did everything he could to make sure we got the best deal possible. We had to come back the next day because it was late in the evening when we got their and Alex assured us that we would be in good hands with whomever help us the next day. And he was correct. Patsy was very nice and friendly. We are very happy with our 2006 Blue Ford F-150. It was exactly what we were looking for. Thank you Casa. I will recommend you to any of my friends looking to purchase a vehicle. More
We first contacted the gentlemen before visiting and found them to be very helpful over the phone in helping us find the vehicle that we would like to buy. When we visited the dealership courtesy contin found them to be very helpful over the phone in helping us find the vehicle that we would like to buy. When we visited the dealership courtesy continued with helpful suggestions until we decided on the model we wanted. We ordered the car which happened to be inbound and when it arrived they had it prepared before we arrived to accept it. They both worked on education us as to the differences between the old car and this new one. This was almost like attending school and they did not try to shortcut the process. They called the day after delivery to see if all was ok. Very complete and professional representatives of Casa Ford. I would recommend them and return for future purchases!! More
Team Leader Cesar Macias and Sales Representative Adan Moreno are some of the finer standouts at this dealership. They went above and beyond normal sales protocol. They proved Casa Ford is an example of h Moreno are some of the finer standouts at this dealership. They went above and beyond normal sales protocol. They proved Casa Ford is an example of how car sales professionals and customer service should be. There honest and truly caring sales force applies low pressure sales tactics while aggressively trying to understand your personal car needs. In my particle case, my wife and I walked out of the dealership feeling exceptionally satisfied after the purchase of a late model Explorer. We will be returning customers and will tell our friends where to buy their next car! More