Carver Toyota of Columbus

The customer service team always goes above and beyond to help me! The pricing options are a very valuable help! They always give me service options and put them in order of greatest need! They always give a help me! The pricing options are a very valuable help! They always give me service options and put them in order of greatest need! They always give a detailed report and explain things in an easy to understand manner! They never pressure their customers to do anything and that means a lot to me! More

They did a good job with negotiations. Although they wouldn’t budge on the price of the vehicle I was buying, they did help with my trade by coming up on it. We did a nice job of working t Although they wouldn’t budge on the price of the vehicle I was buying, they did help with my trade by coming up on it. We did a nice job of working together. They gave some, we gave some and it worked out in the end. More

Service department needs to be better communicating issues and length of time for car maintenance issues and length of time for car maintenance More

On time, friendly service, done when they estimated it would be. Pricey. Gave updates on work and costs as they worked. would be. Pricey. Gave updates on work and costs as they worked. More

Seth and Rich were great. Both of them played a tremendous role in making this happen. Both of them played a tremendous role in making this happen. More

Jennifer was very easy and fun to work with. Everything moved pretty smoothly and had no complications throughout the process. I would definitely recommend Carver Toyota. Everything moved pretty smoothly and had no complications throughout the process. I would definitely recommend Carver Toyota. More

I recently bought my first vehicle from Carver Toyota of Columbus and I would highly recommend them to anyone. My salesperson Nick was helpful, friendly, patient and knowledgeable. No pressure at all. Their Columbus and I would highly recommend them to anyone. My salesperson Nick was helpful, friendly, patient and knowledgeable. No pressure at all. Their service department is very friendly and very organized. Chris in their service department took care of replacing two small dashboard knobs that they had ordered and had me in and out quickly. He also checked out my spare tire and the elevator that lowers and raises the spare. He did that for me as a favor. Carver Toyota is definitely worth the drive from Indy! David B. More

The salesman Chuck was great! I had to return the vehicle due to an issue, and Brittany in service did a great job as well! However I feel the service department needs ????? I had to return the vehicle due to an issue, and Brittany in service did a great job as well! However I feel the service department needs ????? More

Went for an oil change and tire rotation. Price increased by over $42 an increase of 35% Inflation is bad but this increase is unbelievable. Paid $160 for a diagnostic procedure on the blind Price increased by over $42 an increase of 35% Inflation is bad but this increase is unbelievable. Paid $160 for a diagnostic procedure on the blind spot monitoring system. Informed that fix would cost $1,944. This is on an automobile with 27K miles. Experienced the same situation with the battery in April of 2022. Corrosion had eaten thru the clamp on the terminal in half. Had to replace the battery with 21K miles. This corrosion should have been caught in routine inspections with the oil changes. Toyota personnel are the only people that have maintained my vehicle. It is extremely difficult to understand how the battery situation and blind spot monitoring occur on a well-maintained low milage vehicle. I have lost all confidence in the entire Toyota organization. I am forced to seek other avenues to maintain my vehicle. More