Carriage Ford

Great service! My husband and I went in to the dealership just to browse a few used cars. We were greeted by Vanna who quickly found us the car we were wanting to lo My husband and I went in to the dealership just to browse a few used cars. We were greeted by Vanna who quickly found us the car we were wanting to look at. Unlike a lot of car sales employees we have encountered over the past couple of weeks, she was not overbearing or pushy. Which was great! Vanna was friendly, helpful, and genuinely tried to get us the vehicle we wanted/needed. The whole process of purchasing was fast but not rushed and we got all the information we asked for. Having someone show us some perks of the car was supremely helpful as well. This is a great dealership to go to! More

Perfect This is my 3rd lease from Carriage Ford. The team has always been so amazing. With every step of life when it comes to my car I can count on this team This is my 3rd lease from Carriage Ford. The team has always been so amazing. With every step of life when it comes to my car I can count on this team. They all go above and beyond to make everything right and help you with every step. I'm a proud owner of their first ever sold 2018 Ecosport. It is more than I ever could dreamed of. Nick, Derrick, and Chase are incredible, So sweet, helpful, and on top of making everything right for you. You feel as if you are the only person that matters when you work with this team. More

Great experience, Vanna Beeman was great Vanna made it easy thank you Our 2018 Escape is great car too.Thank you Carriage Ford for a great experience, we love our Ford Vanna made it easy thank you Our 2018 Escape is great car too.Thank you Carriage Ford for a great experience, we love our Ford More

Car purchase My experience was positive and without any pressure to consider vehicles I had no interest in. My sales person was friendly and his manager and other My experience was positive and without any pressure to consider vehicles I had no interest in. My sales person was friendly and his manager and other staff helpful in completing my purchase. Was initially interested in a new purchase with family A-plan but not within my budget for what I wanted in a car. The manager suggested a used car. The car they recommended had all the features I wanted, was a one-owner, well maintained car with low mileage. And the final price was within the budget I had stated. They also addressed my requests when detailing the car for later pick up. Overall a good experience and very satisfied with my purchase. Debra Reynolds February 5 and 9, 2018 More

Great dealership! This is our 4th purchase and every time we have had a great experience. Duane "Fireball" is a great salesman and the buying process is super easy! This is our 4th purchase and every time we have had a great experience. Duane "Fireball" is a great salesman and the buying process is super easy! More

Great buying experience Our salesperson was helpful, knowledgeable, friendly. I liked that he wasn't pushy and he let us take the time we needed to make our decision. The who Our salesperson was helpful, knowledgeable, friendly. I liked that he wasn't pushy and he let us take the time we needed to make our decision. The whole staff was very friendly. More

Completely Satisfied Customer I had been looking at getting an SUV for some time, and went out one Sunday afternoon, and looked at some used cars in different lots in Clarksville, I had been looking at getting an SUV for some time, and went out one Sunday afternoon, and looked at some used cars in different lots in Clarksville, IN. Some of the ones with the best prices were found at Carriage Ford. I took down some stock numbers, and looked them up online. The next day, I went back to Carriage to look at them, and met Nick Mattingly. He took the time to listen to what I was looking for, and I gave him the numbers of the specific vehicles I was looking at, and he even pointed out a couple of others. We looked them over, choosing the one in the picture as the one I was the most interested. It is a 2015 Ford Escape SE. We discussed other possibilities, but this was the best deal. I told him that I would like to get the side rails & crossbars for it, as well. We set an appointment to test drive the car on the next Monday, and have my wife there. We went out for the test drive, and enjoyed the experience. We returned to the dealership, and wrote the offer paper, and had them check our credit. We were planning to finance somewhere else, but just in case that loan application failed, we had another loan offer ready. During all of this, Nick, and even some of the other staffers, offered us bottled water, if we were thirsty. The offer was accepted by Nick's manager, and we took the agreed price to our bank. Then, when I figured we would have to put some sort of deposit down to hold the SUV there until the loan was approved, they let me know that it would be OK to drive it off the lot that night. We paid part of our down payment, and I took it home. We did receive the loan, and we made arrangements to give them the rest of the payment, and get the dealership paperwork signed. Nick was with me the whole way, answering my many questions, and even looking into those things he didn't know, and made sure I had my answer. After the photo, Nick also went through the Sync system that was in the SUV, and made sure that I knew how it all worked. Some of it was already familiar to me, because my wife has a similar system in her Mercury Milan, but there were even a few things he taught me that I would never had figured out without his help. Thank you to the whole staff at Carriage Ford, and to Nick Mattingly, in particular, for making this an enjoyable experience. I would definitely recommend this dealership, and Nick, to anyone who asks about looking for a new vehicle! More

Great experience We had a great experience! Our salesman, Jared was friendly and knowledgeable. There was no pressure from anyone involved, they all made us feel relax We had a great experience! Our salesman, Jared was friendly and knowledgeable. There was no pressure from anyone involved, they all made us feel relaxed. Derek worked to get our interest rate even lower than was originally quoted. The whole process was quick and smooth. We drove away in a wonderful new vehicle. Thank you to the entire staff. More

Excellent They went above and beyond to help me get a loan. I had absolutely no credit but they kept working to find someone to give me a loan at a decent rate. They went above and beyond to help me get a loan. I had absolutely no credit but they kept working to find someone to give me a loan at a decent rate. Will always be a Carriage Ford customer More

Great dealership that always meets our needs and requests. Went to carriage ford,, looking at purchasing a new vehicle. Paula Jarrell was our sales lady. She listened to our needs and requests and took her tim Went to carriage ford,, looking at purchasing a new vehicle. Paula Jarrell was our sales lady. She listened to our needs and requests and took her time to make sure we ended up with the vehicle that we wanted. Everything thing we said we wanted she made sure we got, and with the work of the finance office did so in our price range as well. We ended up with a new 2018 Ford Fusion titanium. We have always received great service and always feel like family and that we are getting the best deal possible. If you are looking for a new or used vehicle I highly recommend carriage ford and Paula Jarrell, they will do everything possible to make your vehicle purchase easy stress free and relaxing as possible. More