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Carr Buick GMC

Vancouver, WA

Overview
Employees
Reviews
Vehicles
4.7
152 Reviews
CARR AUTO GROUP is family-owned organization doing business in the the Portland-Vancouver area for over 85 years. We care deeply about the community because we live and work here too! We are committed to giving back in so many ways, whether it is through our volunteer efforts or direct contributions. Carr Buick GMC has an entire team dedicated to your satisfaction, whether it relates to purchasing a new or used vehicle or servicing the one you have...we have the professionals who can make the process simple and easy. Our state of the art store has the latest diagnostic and repair equipment so that you know it will be fixed right the first time in the most cost effective manner. Find out what so many Portland-Vancouver residents already know, Carr Buick GMC provides the very best customer service in the entire Pacific Northwest. With you all the way. Every mile. Every day.
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6600 NE 4th Plain Blvd

Vancouver, WA

98661

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Showing 152 reviews

August 03, 2026

They care about their customers and tried to help me with another dealership customer service and finance are very good More

by stzeam41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Petta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schubmehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Rainer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

Carr Buick GMC responded

Thanks for sharing about your experience with Carr Buick GMC. We appreciate your business and hope to see you again soon!

August 02, 2026

Great to work with. Emma was friendly, professional, and helped me through every step of my purchase. More

by alexli
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma Rainer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2026 -

Carr Buick GMC responded

It’s wonderful to hear Emma was friendly and professional throughout your purchase. Thank you for choosing us for your used Toyota RAV4 and for the five-star rating.

August 01, 2026

Organized-fast service Communication was great from service person. Check out was efficient Friendly staff and clean service department More

by jenholbrook5690
Recommend Dealer
Yes
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Aug 01, 2026 -

Carr Buick GMC responded

It’s great to hear that servicing your Cadillac XT6 was organized, communicated clearly, and completed efficiently. Our team is glad the service area felt welcoming and clean during your visit. We appreciate your five-star review.

July 31, 2026

It's been very good since my purchase, in May of 2025 TJ is very professional and gets the job done . More

by alweller
Recommend Dealer
Yes
Employees Worked With
TJ
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Jul 31, 2026 -

Carr Buick GMC responded

So glad to learn your GMC has been performing well since your May 2025 purchase and that our service team provided professional, efficient care. We appreciate you highlighting the smooth experience and look forward to assisting you again.

July 31, 2026

Great to work with. They in detail, quote the work and price ahead of any work. More

by mauikids2
Recommend Dealer
Yes
Employees Worked With
Stephen
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Jul 31, 2026 -

Carr Buick GMC responded

Thank you for highlighting how we review repair details and costs before beginning any work. We’re glad your Cadillac received the clear communication and care you deserve.

July 30, 2026

The service team is very good. I really enjoy the fact that they can text message not very happy with the sales team as I just purchased my vehicle three months ago and found out i More

by charlieverdugo
Recommend Dealer
Yes
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Jul 31, 2026 -

Carr Buick GMC responded

Thank you for choosing Carr Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 29, 2026

Easy. Efficient. Only downside is they knew we were coming to look at a specific car. But they didn't have the car fully detailed, washed or cleaned before More

by melissacconrad
Recommend Dealer
Yes
Employees Worked With
Matt Petta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Petta
Print
Jul 31, 2026 -

Carr Buick GMC responded

Melissa, we are very happy to hear that Matt and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 29, 2026

Very pleasant, efficient service. Told price and necessary work done upfront. Great follow-up. regarding services due next, and also a special that was upcoming. More

by Waltfergus46
Recommend Dealer
Yes
Employees Worked With
Stephen
Print
Jul 29, 2026 -

Carr Buick GMC responded

We’re glad our team provided clear pricing and efficient service for your Cadillac XT4. Thank you for noting our follow up on upcoming maintenance; we look forward to assisting you again.

July 29, 2026

Buick and GM should be embarrassed selling junk cars that burn oil and have issues. ( especially when you buy it new) You shouldn't have to spend $35,000 on a new car and experience this. What a HUGE disappo More

by pursuing_excellence
Recommend Dealer
No
Print
Jul 29, 2026 -

Carr Buick GMC responded

Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it is to have concerns with a vehicle you purchased new. We take concerns like this seriously and want every customer to feel confident in their vehicle. While we know this has been disappointing, we'd appreciate the opportunity to learn more about your situation and see if there's anything we can do to help. Please reach out to our management team directly with your name or VIN so we can review your vehicle's history and discuss the next steps. We value your business and hope to have the opportunity to restore your confidence in both our dealership and the ownership experience.

July 29, 2026

Very bad at answering the phone will not call you back does not communicate The first oil change I got they hit the door on something and chipped. The paint called and left a message. With no response t More

by tatum22111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The whole team sucks
Print
Aug 02, 2026 -

Carr Buick GMC responded

Thank you, Tatum, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please reach out to us directly. Thank you.

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