Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Carr Buick GMC

Vancouver, WA

Overview
Employees
Reviews
Vehicles
4.7
152 Reviews
CARR AUTO GROUP is family-owned organization doing business in the the Portland-Vancouver area for over 85 years. We care deeply about the community because we live and work here too! We are committed to giving back in so many ways, whether it is through our volunteer efforts or direct contributions. Carr Buick GMC has an entire team dedicated to your satisfaction, whether it relates to purchasing a new or used vehicle or servicing the one you have...we have the professionals who can make the process simple and easy. Our state of the art store has the latest diagnostic and repair equipment so that you know it will be fixed right the first time in the most cost effective manner. Find out what so many Portland-Vancouver residents already know, Carr Buick GMC provides the very best customer service in the entire Pacific Northwest. With you all the way. Every mile. Every day.
Contact Dealership

6600 NE 4th Plain Blvd

Vancouver, WA

98661

Directions

Filter Reviews By Type

Showing 152 reviews

August 08, 2026

Quick and easy to schedule. The car was done in less time than expected. Service staff was excellent and efficient. More

by Sheila6462
Recommend Dealer
Yes
Employees Worked With
TJ
Print
Aug 08, 2026 -

Carr Buick GMC responded

Knowing setting up your appointment was seamless and straightforward means a lot to our team. We’re glad we could complete the service on your Buick Envision faster than expected. Hearing that you found our staff excellent and efficient means a great deal to our service department.

August 07, 2026

Ken in the service department has been fantastic working on our vehicle. Getting our concerns addressed properly and timely. Thank you! More

by mamarufio
Recommend Dealer
Yes
Employees Worked With
Chuck Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 07, 2026 -

Carr Buick GMC responded

We’re glad our service team could resolve your concerns promptly and thoroughly. Hearing your appreciation means a lot to our team.

August 06, 2026

I have been working with Ken for many years. Great guy I am moving out of state. More

by moothart
Recommend Dealer
Yes
Employees Worked With
Ken service manager would know
Print
Aug 07, 2026 -

Carr Buick GMC responded

Thank you for the five-star rating and for trusting our service team with your GMC Sierra 1500 for so many years. We wish you safe travels as you relocate out of state and would welcome you back anytime.

August 06, 2026

Great caring customer service They are great employees I would recommend them to anyone who wants great customer service and a great experience More

by moothart
Recommend Dealer
Yes
Employees Worked With
TJ. Was excellent. Ken is excellent as well.
Print
Aug 07, 2026 -

Carr Buick GMC responded

Thank you for the five-star rating and for recommending our service department. We’re delighted our team could provide attentive care during the service on your GMC Sierra 1500.

August 06, 2026

Check in was fast and smooth. The wait time went quickly. Very courteous..???? Very friendly!!?? More

by sheridancurtis
Recommend Dealer
Yes
Print
Aug 07, 2026 -

Carr Buick GMC responded

Hearing that our check-in was fast and that your wait felt quick means a lot to our service team. Thank you for highlighting our team’s friendliness and courtesy during service on your GMC Terrain.

August 06, 2026

Transmission replacement with additional services. Over all spent 8k and warranty spent 4.9k. Transmission still not right. But mechanic won't fix. Reported idol issues as well. Willing to pay to have More

by 2mrs.scott
Recommend Dealer
No
Employees Worked With
Ken
Print
Aug 12, 2026 -

Carr Buick GMC responded

Mr. Scott, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 06, 2026

Fine It was slow I feel like it took to long and the online reservation does not work More

by peterkurfurst68
Recommend Dealer
Yes
Print
Aug 09, 2026 -

Carr Buick GMC responded

Peter, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd like to work with you to prevent this from happening again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 04, 2026

On time, great service, friendly staff. Available when needed, low pressure and knowledgeable. Convenient location. More

by Randal.schreur
Recommend Dealer
Yes
Employees Worked With
Ken
Print
Aug 04, 2026 -

Carr Buick GMC responded

Our service department enjoyed providing prompt, friendly, and knowledgeable service at our convenient location for your Buick Enclave. Knowing you found our timing reliable and the experience low-pressure means a lot to us.

August 04, 2026

Quick, easy, thorough, pleasant to work with, I felt important as a new customer TJ represents Carr well, it was such an easy and comfortable experience, you've got a regular customer now. I felt import More

by Dmvasquez10
Recommend Dealer
Yes
Employees Worked With
TJ
Print
Aug 04, 2026 -

Carr Buick GMC responded

Your comment about feeling important as a new customer highlights our service team’s commitment to personalized care. We’re pleased we could provide quick, thorough, and comfortable service on your GMC Acadia. We look forward to welcoming you back as a valued customer.

August 04, 2026

Refused to address the issue the vehicle was brought in for and failed to do all two parts of the service, all while taking an inordinate amount of my time More

by contact33
Recommend Dealer
No
Print
Aug 08, 2026 -

Carr Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned, and we'd love the opportunity to touch base with you and address your concerns once we've heard the full story

1
...
7
8
9
...
16