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Carr Buick GMC

Vancouver, WA

4.7
152 Reviews
CARR AUTO GROUP is family-owned organization doing business in the the Portland-Vancouver area for over 85 years. We care deeply about the community because we live and work here too! We are committed to giving back in so many ways, whether it is through our volunteer efforts or direct contributions. Carr Buick GMC has an entire team dedicated to your satisfaction, whether it relates to purchasing a new or used vehicle or servicing the one you have...we have the professionals who can make the process simple and easy. Our state of the art store has the latest diagnostic and repair equipment so that you know it will be fixed right the first time in the most cost effective manner. Find out what so many Portland-Vancouver residents already know, Carr Buick GMC provides the very best customer service in the entire Pacific Northwest. With you all the way. Every mile. Every day.
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6600 NE 4th Plain Blvd

Vancouver, WA

98661

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Showing 152 reviews

July 07, 2026

I asked for a shuttle to go over to the Goodwill, which was provided to me right away, and they came and picked me up when I wanted. took me back and also brought my Buick right to the front for me, transf More

by hill5282
Recommend Dealer
Yes
Employees Worked With
Don't have paperwork on me right now to tell you, but he was very nice
Jul 07, 2026 -

Carr Buick GMC responded

It’s great to hear the shuttle service fit your schedule and that our team brought your Buick Regal right up front while helping with your purchases. Thank you for sharing your feedback. We enjoyed assisting you.

July 07, 2026

They are clean prompt and courteous. Fixed my truck first try It was finished on time. With no issues. More

by raautotrim
Recommend Dealer
Yes
Employees Worked With
Ken I think
Jul 07, 2026 -

Carr Buick GMC responded

It’s great to hear our team maintained a clean and courteous service environment for your GMC Sierra 1500. We’re pleased the repair was completed correctly on the first visit and finished on schedule. We appreciate your feedback and look forward to assisting you again.

July 07, 2026

Friendly and knowledgeable. Stephen explained what was going to happen then followed up with updates. More

by griffithc74
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 07, 2026 -

Carr Buick GMC responded

Thank you for sharing your feedback on your GMC Sierra 1500 service. It’s great to know our team explained each step and provided updates throughout. We’re pleased you felt supported by our team’s expertise.

July 07, 2026

Was in for servicing my GMC Serria Denali pickup and completely satisfied. While there I spoke to sales associate Rich Fisher and he answered all my questions very professionally. I did not make a purc More

by elkman777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Timmins and Ken ???
Jul 07, 2026 -

Carr Buick GMC responded

Great to know your GMC Sierra Denali received top service and that Rich addressed your questions with professionalism. We appreciate your feedback and look forward to helping you again whenever you’re ready.

July 07, 2026

The oil change was done in a timely manner. And they even rotated the tires. More

by davidtcram
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
TJ
Jul 07, 2026 -

Carr Buick GMC responded

We’re glad to hear the oil change and tire rotation were completed efficiently on your GMC. Thank you for choosing our service department and we look forward to assisting you with any future maintenance.

July 03, 2026

The guy was very understanding and explained everything well and got me in quick and was very informative. More

by melissakunert
Recommend Dealer
Yes
Jul 03, 2026 -

Carr Buick GMC responded

Thank you for the 5-star review. We’re glad our service team answered your questions clearly, got you in quickly, and kept you informed during your Buick Encore service.

July 03, 2026

Quick and efficient It has always been a good experience with Carr Buick Great as always More

by widdlewoman
Recommend Dealer
Yes
Employees Worked With
TJ Timmins
Jul 03, 2026 -

Carr Buick GMC responded

It’s great to hear your GMC Terrain service was handled quickly and efficiently and that you’ve consistently had a positive experience. Thanks for trusting our team with your service needs.

July 01, 2026

TJ was excellent, explained everything thoroughly, without pressure. He even went through the trouble of closing out the bill and brought the car to him so we wouldn't have to search the lot. More

by agerick1111
Recommend Dealer
Yes
Employees Worked With
TJ awesome kid
Jul 01, 2026 -

Carr Buick GMC responded

We’re delighted our service advisor explained everything clearly without pressure, efficiently settled your bill, and delivered your Buick Encore to you instead of making you search the lot. Thank you for the five star review and for trusting us with your service needs.

July 01, 2026

Stephen and Bob are highly skilled in their trained profession. Keep them at all cost. Very knowledgeable and patient professionals to work with. More

by info@panwanat.com
Recommend Dealer
Yes
Employees Worked With
Stephen P. and Bob S.
Jul 01, 2026 -

Carr Buick GMC responded

It’s wonderful to know our team’s expertise and patience stood out during your service visit. We appreciate you trusting your Buick to us and sharing your kind feedback.

July 01, 2026

I was told that he would work real hard on getting me my second fob for my vehicle. I felt like I paid 65,000 for my car, and only got one fob. He never called me back and updated me on the situation I had More

by daverobincraig
Recommend Dealer
No
Employees Worked With
Trevon
Jul 02, 2026 -

Carr Buick GMC responded

Thank you for taking the time to share your feedback. We sincerely apologize that your experience regarding the second key fob did not meet your expectations. We understand how frustrating it can be to have to repeatedly follow up instead of receiving timely updates. We also wanted to clarify that we do not have anyone named Trevon employed at Carr Buick GMC, so it's possible there may have been some confusion regarding the individual you were working with. Would you be able to provide the last eight characters of your VIN so I can locate your profile and look into this for you? Thank you again for bringing this to our attention. We appreciate your business and hope to have the opportunity to restore your confidence in our dealership.

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