Carmax
Jackson, TN
38 Reviews of Carmax
The Carmax Jackson staff were all very professional & friendly all rolled in to one. From our Test Drive to the Handshake goodbye, it was a very enjoyable experience. We will definitely be recommending friendly all rolled in to one. From our Test Drive to the Handshake goodbye, it was a very enjoyable experience. We will definitely be recommending Carmax to our friends & family for a hassle free way of buying a car! More
The best over all customer service I have had at a dealership! i looked at cars I was interstate in on line & went to my local Carmax to test drive ( even had one shipped from another state) ! Hands d dealership! i looked at cars I was interstate in on line & went to my local Carmax to test drive ( even had one shipped from another state) ! Hands down the easiest car buying experience I’ve had in my lifetime! I was in and out no haggling just down right kind salespeople! I am very satisfied with CARMAX! More
Very fast and easy process. I was walked through every step of the way by the friendly associate. Will highly recommend CarMax to my peers I was walked through every step of the way by the friendly associate. Will highly recommend CarMax to my peers More
Bree and Chris were amazing. Charlie was on the phone with me and helped me find the right car. Customer service was just perfect. But the two stars is for not showing all Charlie was on the phone with me and helped me find the right car. Customer service was just perfect. But the two stars is for not showing all the imperfections on the photos including a dent in the front bumper which is as per Carmax standards ?! xxxxty standards id say. They don't use OEM replacements so be careful and get your car inspected. you find out the imperfections and all this after paying for shipping and getting the car shipped so yeah. 2 stars less for running that scam. More
I appreciate the no pressure. Shania just let me take my time and look Then when I found the vehicle I wanted her and the the young lady who were helping her was great. They an Shania just let me take my time and look Then when I found the vehicle I wanted her and the the young lady who were helping her was great. They answered all my questions as a frist time car buyer. They were very patient. My overall experience was great. They get a 10 across the board More
Best dealership experience thus far. This was my second purchase from Carmax and I will never purchase a vehicle anywhere else. This is coming from someone with 5 years experience in car This was my second purchase from Carmax and I will never purchase a vehicle anywhere else. This is coming from someone with 5 years experience in car sales. My salesperson and the managers made it just as easy as last time. Arrived to my appointment and left with a vehicle in almost exactly 60 minutes. The staff was very nice to my children as well. More

