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Carmax
Las Vegas, NV
55 Reviews
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55 Reviews of Carmax
May 23, 2026
Professional, easy and fast. The dealership was clean. I got a brake fluid message from the vehicle. Took it back. Fixed in 15 minutes. So far, all good. We’ll see when I have to The dealership was clean. I got a brake fluid message from the vehicle. Took it back. Fixed in 15 minutes. So far, all good. We’ll see when I have to take it in for service. More
by Anita
Employees Worked With
Tim Brown
May 23, 2026
Good experience; the purchase process was easy, and Jose Figueroa (whos was our sales associate) was very helpfull. However, the same cannot be said for the Service department, they never answer their phone Figueroa (whos was our sales associate) was very helpfull. However, the same cannot be said for the Service department, they never answer their phones, and i am still waiting for some parts that were missing from my truck, yet they won´t give me a delivery date. It makes me feel like they are only interested in making a sale and not in provinding support for anything else..it is frustrating. More
by alfredo_gn70
Employees Worked With
Jose Figueroa
May 06, 2026
The first person that assist me - his name was Marc. Although it started off nice, the experience with him ended with a lot of sarcasm. Which, I did not appreciate at all. Spending 20k, I expect the com Although it started off nice, the experience with him ended with a lot of sarcasm. Which, I did not appreciate at all. Spending 20k, I expect the company to not only be thankful but to be patient with whom is spending the money. I was there for hours and after a while it was clear he was done working with me. Awful 1st experience I had to end up coming back days later due to the drivers door not working properly. I'm not sure why none of this was looked at prior to having the car on "READY TO SELL", but I understand things happen. They gave me a loner, thanks to the manager John or Jake I believe, I was taken care of. Larrisa also helped me when I had to come back. She handled me with such grace, and even played a confetti congrats video for me. Very nice. More
by Ashley R.
Employees Worked With
Larrisa, John (manager) & Marc
April 24, 2026
I cannot say enough about my service I receive at the Rancho location starting from the service dept to sales. I have purchased a total of 5 vehicles from this location and each experience has been nothi Rancho location starting from the service dept to sales. I have purchased a total of 5 vehicles from this location and each experience has been nothing but exceptional!! ***ROCK STARS- CHELLENA, DAVID, AND BAKARI More
by BIAZMCK
Employees Worked With
Chellena and David (sales) Bakari (service dept)
April 21, 2026
CarMax made it so easy and convenient. By having options to buy online! I absolutely loved the customer service. As well as love my KIA Sorento even more! By having options to buy online! I absolutely loved the customer service. As well as love my KIA Sorento even more! More
by Kanika Ross
Employees Worked With
Carlos and Max
April 16, 2026
This Carmax location was professional, polite, timely, and integral to their promises. I will happily refer future customers to this location. and integral to their promises. I will happily refer future customers to this location. More
by Jeremy
Employees Worked With
Aristotle Avdoulos; Jaleesa Johnson
