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Carmax

Pleasant Hill, CA

4.1
56 Reviews

77 Chilpancingo Parkway

Pleasant Hill, CA

94523

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Showing 56 reviews

December 09, 2025

Clean, friendly and easy to work with. Spencer was awesome to us, he was patient, accommodating and efficient in getting our deal done with a trade in and a purchase. We also got a great d More

by Mav_18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer
November 29, 2025

Everything was great, Victor was knowledgeable and easy to work with. The whole process was quick and professional. Thanks More

by darwehrlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
November 22, 2025

I had the best experience here. Nelson was extremely helpful and knowledgeable. He made sure that my car was the perfect fit for me and that I was confident in my decision. I would More

by Sandra Sakauye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
November 22, 2025

Though the car that I bought had problems before I even left the lot (quality control issues?), the staff was helpful courteous efficient. After that car was fixed in the service dept. I returned it and tr More

by Anna
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray, Antonio, Alyssa(I think that's the right name), Spencer, the woman on the front desk who helped me when I lost my phone in the Lyft on 11/7/2025
October 27, 2025

Well organized, clean, and welcoming. My appointment was on the board, I was greeted, and test drove the car within minutes. The purchase was also organized and went swiftly. I think we w More

by RoseP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
He is Romanian
October 19, 2025

Courte, friendly and knowledgeable. .. understanding staff made process easy and quick... need to exercise better check ups on available stock. More

by Santinandrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson,Eduardo
October 19, 2025

This was by far the best car buying experience I’ve had. Everyone was pleasant, professional, and made the long process of both selling and buying easy. More

by Maureen.Dutcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris
October 19, 2025

I will always swear by carmax. I tell everyone to go here! They will always do the most to make sure you have a perfect experience, and they never pressure you. I want to shoutout More

by Kaylee Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa, Radu, Vari, Alfred
October 18, 2025

Everyone was very helpful. They made the process easy and quick. Definitely a more fun car buying experience than other dealerships. More

by sean.parks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee
October 08, 2025

Relaxed, smooth transaction purchasing-John Pletsch started me (sold prior car I was trading in), Kiara Jones was the paperwork-go-to and Allen Wolf made sure the car was ready for me. Great teamwork a More

by smartday
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Pletsch, Kiara Jones & Allen Wolf
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