Carmax
Pleasant Hill, CA
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Clean, friendly and easy to work with. Spencer was awesome to us, he was patient, accommodating and efficient in getting our deal done with a trade in and a purchase. We also got a great d Spencer was awesome to us, he was patient, accommodating and efficient in getting our deal done with a trade in and a purchase. We also got a great deal on the car we purchased and couldn’t be happier. 10/10 will return when it’s time for my new car, my wife got this one ;) More
I had the best experience here. Nelson was extremely helpful and knowledgeable. He made sure that my car was the perfect fit for me and that I was confident in my decision. I would Nelson was extremely helpful and knowledgeable. He made sure that my car was the perfect fit for me and that I was confident in my decision. I would return here again and I’d like Nelson’s help again. Everything went smooth and was relatively short for the process of buying a car. All of the staff was very nice and helpful. More
Though the car that I bought had problems before I even left the lot (quality control issues?), the staff was helpful courteous efficient. After that car was fixed in the service dept. I returned it and tr left the lot (quality control issues?), the staff was helpful courteous efficient. After that car was fixed in the service dept. I returned it and tried Hertz Rent2by. When that car had problems I came back to Carmax to purchase the car I own now. Everyone was very kind and thoughtful. More
Well organized, clean, and welcoming. My appointment was on the board, I was greeted, and test drove the car within minutes. The purchase was also organized and went swiftly. I think we w My appointment was on the board, I was greeted, and test drove the car within minutes. The purchase was also organized and went swiftly. I think we were out in just over an hour with my new used car. Perfection! More
Courte, friendly and knowledgeable. .. understanding staff made process easy and quick... need to exercise better check ups on available stock. .. understanding staff made process easy and quick... need to exercise better check ups on available stock. More
This was by far the best car buying experience I’ve had. Everyone was pleasant, professional, and made the long process of both selling and buying easy. Everyone was pleasant, professional, and made the long process of both selling and buying easy. More
I will always swear by carmax. I tell everyone to go here! They will always do the most to make sure you have a perfect experience, and they never pressure you. I want to shoutout I tell everyone to go here! They will always do the most to make sure you have a perfect experience, and they never pressure you. I want to shoutout Alyssa, Radu, Vari, and Alfred. More
Relaxed, smooth transaction purchasing-John Pletsch started me (sold prior car I was trading in), Kiara Jones was the paperwork-go-to and Allen Wolf made sure the car was ready for me. Great teamwork a started me (sold prior car I was trading in), Kiara Jones was the paperwork-go-to and Allen Wolf made sure the car was ready for me. Great teamwork and an easy purchase. The app keep me on point for info I did to show CarMax for the purchase. More
