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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,167 Reviews
Call Dealership (717) 601-2978
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1402 Holly Pike

Carlisle, PA

17015

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1,167 Reviews of Carlisle Cadillac Buick GMC

September 28, 2023

They made things pretty easy. Willing to negotiate and quick to process things. Overall a pleasant experience. More

by dean.laird50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Randall, Michelle Garrett
Report | Print
Sep 29, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your wonderful review, Dean! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Carlisle Cadillac Buick GMC!

September 27, 2023

The sales person in your office is very unprofessional and the General Manager can’t return a phone call. More

by marystouffer209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nolan Sheely
Report | Print
Sep 28, 2023 -

Carlisle Cadillac Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Mary. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 26, 2023

I would recommend the center for any Chevy, Buick or GMC vehicle. My last service was not what I expected. I will most likely not use them in the future More

by q.t.pie657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Sheely
Report | Print
Sep 27, 2023 -

Carlisle Cadillac Buick GMC responded

We're sorry to hear that you weren't fully satisfied with your recent experience. Thank you for bringing it to our attention, and we'd like to get some more detail to see if we can turn this situation around for you. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Thank you for your time!

September 25, 2023

Carlisle Cadillac completed all of the service required on the vehicle in a timely matter. More

by ROGMAR73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Sheely
Report | Print
Sep 26, 2023 -

Carlisle Cadillac Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Carlisle Cadillac Buick GMC, we look forward to having you as a valued customer for many years to come!

September 25, 2023

Very quick service! They had my vehicle finished the day after it had been towed in. More

by dmyers08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
Report | Print
Sep 26, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Carlisle Cadillac Buick GMC.

September 22, 2023

It was a great experience. Michelle Garret went above and beyond to get me approved. Tyler had the exact vehicle I was looking for. I would recommend to friends and family. More

by laura.felton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Randall, Michelle Garrett
Report | Print
Sep 24, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you, Laura, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michelle and Tyler here at Carlisle Cadillac Buick GMC.

September 21, 2023

Would not recommend nothing but shadiness and no transparency.The whole process was a bad experience stay away. Purchased a new yukon xl left with it after the salesmen didnt even go over the vehicl More

by krfleagle44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe jacobs salesmen, Charles Vanasdalan, Nolan Sheely
Report | Print
Sep 25, 2023 -

Carlisle Cadillac Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 17, 2023

Service Advisor Sheely squeezed us in on a Saturday to have a new battery installed so our travels would not be interrupted. She was cheerful, knowledgeable and thorough in handling our repairs. More

by pjbartolo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Sheely
Report | Print
Sep 18, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2023

Great just needs snacks and water in customer lobby. Service was great and fast . Would recommend More

by ms.adrienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Vanasdalan, Michael Gomez, Nolan Sheely
Report | Print
Sep 14, 2023 -

Carlisle Cadillac Buick GMC responded

Ms. Adrienne, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

September 08, 2023

Michelle made everything very easy. Easy process, very friendly, Great place to buy a car More

by BOB_SWIDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Maxwell, John Brady, Michelle Garrett
Report | Print
Sep 10, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you, Bob, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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