CardinaleWay Mazda Peoria

Clear communication, quick service. Phone call return was quite delayed. Somewhat difficult to get a hold of the service department to setup after hours pickup Phone call return was quite delayed. Somewhat difficult to get a hold of the service department to setup after hours pickup More

Always quick and easy. Info on recommendations is always provided. Found a bolt that was lost! Info on recommendations is always provided. Found a bolt that was lost! More

I took my car into you a few months ago. There were very minimal things that technician recommended to get, besides what I came in to get done. New inspection this time, new technician, found There were very minimal things that technician recommended to get, besides what I came in to get done. New inspection this time, new technician, found a lot more things that needed to be done. I tried calling Jorge 3 times with no response.I finally called back and asked a salesperson , and the salesperson offered to connect me directly. I asked Jorge why they weren't found before he said this time I had a master technician instead of a regular technician... i felt like I was being scammed. Came to pick up my car and the front license plate frame area was broken and hanging off the car. Jorge tried saying that it was already like that. I said it was not. He asked me what I wanted him to do. Then he said he could change out the plate frame. My car was supposed to be washed and it was not. You could plainly see that around the windows in front grill was not washed. He wiped his finger on the hood of the car and said yes , it was.He said it was a quick wash.Had attitude. More

Service department I can't always be available to take my vehicle in so sometimes I send my wife down there and she gets treated very poorly. vehicle in so sometimes I send my wife down there and she gets treated very poorly. More

All went great. Shea and Richard handled everything smoothly. They were very patient with us and answered all our questions. There was no hard sales pitch. We did kn Shea and Richard handled everything smoothly. They were very patient with us and answered all our questions. There was no hard sales pitch. We did know which car we wanted. Great job. Kyle in service handled by missing key Fob. More

Very nice easy going process. I was able to take my time and ensure I got the right vehicle for my needs. I was able to take my time and ensure I got the right vehicle for my needs. More

Everyone at the dealership was amazing. I left there with the vehicle I wanted at a very good price. Definitely recommend. I left there with the vehicle I wanted at a very good price. Definitely recommend. More

Bad service, complete lack of communication. Service department was unable to complete the quick and easy services within the full workday I was there (originally quoted as needing no more than Service department was unable to complete the quick and easy services within the full workday I was there (originally quoted as needing no more than 4 hours) I requested but was able to find time for the most expensive repairs and more overpriced services that would need to be done. The AI answering service while trying to get ahold of my representative was just the cherry on top, cardinale cant even be bothered to pay a secretary to transfer me? Horrible experience from start to finish. More

Very nice, helpful, and easy going. I don't dread taking the car in because he makes it easy. I trust him. And that's a big plus. I don't dread taking the car in because he makes it easy. I trust him. And that's a big plus. More

One of the best car buying experiences we have had and we have had a lot of. Everyone was friendly and professional and made the process simple and smooth.The facility is clean and modern compared to some ot have had a lot of. Everyone was friendly and professional and made the process simple and smooth.The facility is clean and modern compared to some other dealerships we had visited prior to coming to them . I highly recommend them on your next car purchase . More