CardinaleWay Mazda Mesa

My wife and I were driving over 2100 miles to Phoenix from Ontario, Canada. Prior to leaving, I phoned CardinaleWay to make an appointment to get the oil changed for the return trip. Steve Ross answered from Ontario, Canada. Prior to leaving, I phoned CardinaleWay to make an appointment to get the oil changed for the return trip. Steve Ross answered my call and was extremely professional, courteous and most of all friendly. He made arrangements for me to contact him directly when we arrived in Phoenix. When we got to Phoenix, I phoned Steve and he set up an appointment that was convenient for me. This was greatly appreciated as timing was an issue for us; however, he fit us in. Upon arrival at the dealership, Steve greeted me like a long lost friend and made me feel like a valuable customer. Every facet of the appointment was handled professionally. The work completed on the vehicle was done promptly and the condition of our vehicle was explained prior to leaving. (Our vehicle was in excellent condition) Steve went that special extra mile, as he took the time to explain some very important information about the Phoenix area to me. As a result of his suggestions, my wife and i have found a location in the area that we are considering purchasing a home in. I will continue to be a CardinaleWay customer. Thanks to Steve and his wife (cashier) our experience in Phoenix was first-rate! More

Robert called me out of the blue one day to come in a take a look at the 2011 Mazda 3's. I was hesitant at first because my car was already paid off and I wasn’t really in the market for a new car. Rober take a look at the 2011 Mazda 3's. I was hesitant at first because my car was already paid off and I wasn’t really in the market for a new car. Robert didn't pressure me at all and just told me they had some great deals and I should at least come check it out, so I did. Robert greeted me at the door and took me around and had me pick the car that caught my eye. The first car I looked at was actually the car I ended up buying later that day. Robert was so personable and made me feel totally comfortable in the dealership. Gabe was also really great to work with. Gabe worked with Robert who worked with me to get me into something that I knew I could afford. Overall I was 100% pleased with my service. Thanks Robert and Gabe! More

The great and prompt service that I received in response to my call for a minor repair was handled efficiently and is what I have come to expect when dealing with Cardinale Way Mazda. They are always very c to my call for a minor repair was handled efficiently and is what I have come to expect when dealing with Cardinale Way Mazda. They are always very courteous and knowlegeable. I appreciate the great service and honesty from the staff. The car wash is a nice touch! Thanks again. More

I had a power steering pump recall on my 2009 Mazda3 vehicle. After I dropped my car off Steve Ross called me to advise he could fix a crack I had in my dashboard for free since it was under warranty. vehicle. After I dropped my car off Steve Ross called me to advise he could fix a crack I had in my dashboard for free since it was under warranty. I am very pleased. I can't say anything good about the sales department (as they were the stereotypical salesman when I purchased my car), but as far as Steve Ross and the rest of the service department, they have always been friendly and I surely will bring my vehicle to them for any serious issues. More

My last car breathed it's last breath about three weeks ago since then it's been a big headache trying to figure out what car to buy and where to buy it from. I've been to several dealerships and not had a ago since then it's been a big headache trying to figure out what car to buy and where to buy it from. I've been to several dealerships and not had a pleasant experience, that is not until I went to Cardinale Way Mazda! I showed up late in the evening after work and was pleased with my experience every step of the way! Wayne was very personable and professional, as were the other staff I encountered. Wayne helped me find exactly what I was looking for. I do not like high pressure salesmen and I loved that Wayne let me take my time to make the decision to make a purchase, even though it was after hours by that time. I am a young single female and in most cases the staff at dealerships take advantage of that but Wayne and his associates helped me get a fair price for the perfect car for me, 2011 Mazda3! I will definitely refer my friends :) More

The highest compliment one can pay to a sales and service oriented business is to be a repeat customer. Yesterday I purchased my second Mazda CXN9 GT from Cardinale Way Mazda. As my 2008 CX9 GT had 73,000 m oriented business is to be a repeat customer. Yesterday I purchased my second Mazda CXN9 GT from Cardinale Way Mazda. As my 2008 CX9 GT had 73,000 miles on the odometer, and I have taken excellent care of it, when Wayne approached me in the Customer Waiting Area I thought "fat chance", but go for it. He did. He located an almost exact replica of my 2008 model in a 2011 model that was literally just unloaded from the delivery truck. It still had all of the plastic panels and wrapping inside and out. Still skeptical, I said I would wait for his numbers. After a very low stress back and forth between Wayne, his floor boss and. The general manager, we came to agreement on a price and monthly payment. Working next with Patty was a truly enjoyable experience, something I never thought I would write about an encunter with the dreaded finance manager. Patty is a delightful, Christian woman who treated me very fairly and with dignity. I elected to purchase the Platinum Protection Plan for extended warranty service for 100,000 miles, something ever offered to me before. The car preparation staff deserves the highest praise for their hustle in prepping my new car. While I was in with Patty, my sales guy, Wayne, worked along side the prep crew. I never got to meet the prep crew, though I would really like to thank them personally for their excellent service. The car was well prepped, especially considering the time line available to them. Always cheerful and ready to serve is Nick in the Service Department, and he welcomed me to continue our relationship, nurtured over the past 3 years. I genuinely enjoy working with Nick, even when the cost of repairs on my 2008 were more than I was expecting to pay. His affability and readiness for Christian service make him a true MVP employee in the dealership! An added bonus was Friday lunch, where the staff and customers are invited to a lunch of grilled burgers, hot-dogs, and bratwurst. As an aside, those guys know howl to properly cook brats, just like Wisconsin. I began my rating with a recollection of my first purchase in 2008, there is truly something different at Cardinale Way Mazda. Back in 2008 there were signs at every workstation that said "NO LIE ZONE" and that practice appears to still be intact. Unlike most dealerships I have experienced, Cardinale Way has what I perceive to be a genuine attitude of respect; for each other and for the customers. While I am sure there has to be "issues", they are not evident to this very perceptive Pastor. Job well done, folks. You have a customer for life if you continue in the values you profess and live out. May God give you all strength to continue being upfront and honest with all of your transactions. More

We HAVE BEEN ALL OVER LOOKING AY CARS FOR MY DAUGHTER. Matt and Donny at Cardinale Way Mazda was the only dealer my daughter wanted to buy from. They were not pushy and was the only dealer that really wan Matt and Donny at Cardinale Way Mazda was the only dealer my daughter wanted to buy from. They were not pushy and was the only dealer that really wanted our business. They were actually rinsing cars off at 9 o clock at night for my daughter to drive. She didnt care that they were a little dirty from just being through a storm, but they thought it was the right thing to do. That just doesnt happen in todays markets.Matt and Donny truly went above and beyond. When My wife and I are ready to replace an aging suburban I can assure you the choice will be easy which dealer I will head to. Thanks guys very much. More

I have had a wonderful experience with Cardinale Way. This is my second new car purchase from them and I do all my service there as well. (My service consultant is Nick, who is also great!) Wayne DeLeo This is my second new car purchase from them and I do all my service there as well. (My service consultant is Nick, who is also great!) Wayne DeLeo was a pleasure to work with and he went above & beyond to get me the car I wanted with all the features that I specified. Wayne is one of those rare people in this day and age that really understands the meaning of service. They did a dealer trade with another dealership to get me the right car and he even brought it to my office so I could look at it and make sure it was the right one. The sales management folks, Gabriel and Donnie, were also very professional and helpful. The car was beautiful when we got it. They even loaned us an extra pair of headphones for the DVD player for a trip we were taking the next day. Wayne programmed our trip destination into the navigation for us and made sure we were ready to go. This was a great experience in buying a car. More

Nick always takes good care of my car and is able to fit me in at the last minute. Steve has done the same when Nick has been out in training. I trust that they are doing what is best for me, my family an me in at the last minute. Steve has done the same when Nick has been out in training. I trust that they are doing what is best for me, my family and my vehicle. I highly recommend this service department. More

Wayne isn't your typical car salesman, I would say he is a consultant determined to give you what your looking for. He guided my pregnant wife and I around with professionalism that is hard to come by nowa a consultant determined to give you what your looking for. He guided my pregnant wife and I around with professionalism that is hard to come by nowadays. Instead of trekking around the lot in the hot sun he brought the cars right to my wife and kept us hydrated as well. We were able to get the perfect CX-7 for our growing family, the price we could afford, and even a great maintenance package that was just what I was looking for. Everything about our car buying experience was great and we will continue to do business with Wayne @ Cardinale Way Mazda. More